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Added 8 mins ago
Shop Foreman/Forewoman
Tourism Holdings Ltd
Elmsdale, NS
The RV Shop Foreman/Forewoman is a key member of CanaDream's Service team, responsible for overseeing the day-to-day operations of the service shop while providing hands-on technical…
Added 8 mins ago
AL
AltaGas - Lead Operations Engineer, NEBC
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
AltaGas is seeking a Lead Operations Engineer - NEBC to provide engineering leadership across an assigned portfolio of operating assets. Reporting to the Senior Manager, Operations…
Added 8 mins ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and / or support team manager in prioritizing and managing team workload
Added 9 mins ago
OG
Spécialiste du soutien technique / Technical Support Specialist
OEC Group (Canada)
Montreal, QC
- Full-time
…sont essentielles à l’exécution des responsabilités liées aux opérations d’exportation et ne peuvent être réalisées adéquatement en français…
Added 9 mins ago
A
Operations Lead (Full-Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
The Operations Lead is a member of the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with…
Added 9 mins ago
TH
CUSTOMER EXPERIENCE MANAGER- MEDICINE HAT
The Home Depot Canada
Medicine Hat, AB
- Full-time
…pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The…
Added 9 mins ago
BL
Talent Acquisition Specialist / Recruiter
Brunswick Lift Rentals
AB · Edmonton, AB
- Full-time
Build trusted relationships with hiring managers by learning their operations, understanding workforce needs, and providing practical recruitment guidance.
Added 9 mins ago
C
Branch Manager
CDN
Grande Prairie, AB
- Full-time
We are looking to hire a Branch Manager to lead our Grande Prairie branch and take ownership of day-to-day operations on-site. This role is responsible for driving operational excellence,…
Added 9 mins ago
TH
ASSISTANT STORE MANAGER- GRAND PRAIRIE
The Home Depot Canada
Grande Prairie, AB
- Full-time
…pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The…
Added 9 mins ago
CT
Instore Brand Program Manager - 12 Month Contract
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
The Instore Brand Program Manager must be a strong liaison between Operations, Purchasing and Marketing, directing communication efficiently and effectively in order to meet all corporate…
Added 9 mins ago
GA
Human Resources Manager
GDI Ainsworth
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Full-time
The Human Resources Manager acts as a strategic business partner who will provide consulting services, representation, support and advice for complex labour and employment related matters.…
Added 9 mins ago
SC
Environmental & Social Impact Assessment Operations Team Lead
SLR Consulting
Guelph, ON
- Full-time
…Practice Area strategy and the ‘SLR Way.’ Partnering with the Operations Lead to translate strategy into execution, you will be responsible for leading team performance and building a…
Added 9 mins ago
BL
Talent Acquisition Specialist / Recruiter
Brunswick Lift Rentals
Stoney Creek, NB
- Full-time
Build trusted relationships with hiring managers by learning their operations, understanding workforce needs, and providing practical recruitment guidance.
Added 9 mins ago
P
Production Planner
PLP
Montreal, QC
- Full-time
Able to work on projects andadditionalduties as requested.
Added 24 mins ago
TS
Project Coordinator
Third Space Properties
Vancouver, BC
- Full-time
Support the Project Manager and site team in the successful delivery of wood-frame multifamily and purpose-built rental projects.
Added 38 mins ago
E
Manager, xScale Finance Transformation & Service Enablement
Equinix
Toronto, ON
- Full-time
Equinix is seeking a results-oriented Manager to join the xScale Finance Transformation & Service Enablement team. In this role, you will lead the design and delivery of process improvement…
Added 38 mins ago
E
Senior Project Controls Advisor
Enbridge
Calgary, AB · Edmonton, AB
- Full-time
Provide full Project Controls leadership across assigned projects and/or portfolios, including cost, schedule, forecasting, and performance management.
Added 38 mins ago
Estimator
Aecon
Vancouver, BC
…team and play a key role in delivering complex infrastructure projects across Western Canada. In this role, you will be responsible for developing accurate, competitive cost estimates for…
Added 38 mins ago
Costing Manager
PCL Construction
Edmonton, AB
At PCL Constructors Inc., part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every…
Added 38 mins ago
Senior Costing Manager
PCL Construction
Edmonton, AB
…opportunity for a proven builder who wants to stay connected to operations while influencing how projects across PCL manage change, forecast costs, and develop the next generation of…
Added 39 mins ago
TS
Project Coordinator
Third Space Properties Inc.
Vancouver, BC · Greater Vancouver, BC
- Full-time
Support the Project Manager and site team in the successful delivery of wood-frame multifamily and purpose-built rental projects.
Added 39 mins ago
BP
Senior Information Systems Analyst
Bruce Power
ON · Ontario, Canada
- Full-time
…Safety-First environment, supporting challenging and impactful nuclear projects like our Life Extension Program and medical isotope production. Ongoing training and development are part of…
Added 39 mins ago
TI
Construction Student
telMAX Inc.
Markham, ON
- $20 to $25 CAD / hour
- Full-time
Reporting to the Construction Manager, the Construction Co-op student will have an opportunity to gain hands-on experience supporting the delivery of large-scale Fibre-to-the-Home (FTTH)…
Added 53 mins ago
BF
Talent Acquisition Specialist
Burnbrae Farms
ON · Mississauga, ON
- Full-time
Have experience recruiting for professional-level positions (e.g., Finance, HR, Operations, Engineering, Sales, Management).
Added 53 mins ago
BF
Talent Acquisition Co-Op
Burnbrae Farms
ON · Mississauga, ON
- Full-time
…nutritious, and affordable eggs and egg products. Across our operations, spanning 7 farms, 8 grading stations, 3 processing plants, and 2 distribution centres, we collect, grade, boil,…

Amazon

Sr. Operations Manager

Ottawa, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Posting language: English
Posted: Nov 5, 2026

Original job description

Job description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic qualifications

- Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
Preferred qualifications

- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred Basic Qualifications: - Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination Preferred Qualifications: - Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Ottawa - 116,100.00 - 193,900.00 CAD annually

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More about this job

Responsibilities

The Sr. Operations Manager is responsible for all budgetary, people development, and operational objectives within a fulfillment center. They lead a team of managers to drive quality, safety, and process improvement initiatives while ensuring performance targets are met.

Requirements

Candidates must have at least 7 years of direct management experience in a manufacturing, production, or distribution environment. A bachelor's degree is required, and the role demands the ability to work flexible hours including nights, weekends, and holidays.

Skills

Operations management
People development
Budgetary management
Lean initiatives
Process improvement
Performance management
Staffing lifecycle
Leadership
Coaching
Mentoring
Safety management
Quality control
Customer experience
Strategic planning
Cross-functional collaboration

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment center
Lean
Operations management
Budgeting
People development
Performance metrics
Process improvement
Staffing
Manufacturing
Distribution
Safety
Quality assurance
Leadership
Inbound operations
Outbound operations
Supply chain
Strategic planning
Team management
Coaching
Mentoring

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