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Added 6 mins ago
Technician, Accounts Payable (18-Month Temporary Contract)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Ensure “Business Partner” payment information is accurate
Added 6 mins ago
LM
Performance Marketing Manager
Linus Media Group Inc.
Surrey, BC
- Full-time
Identify and evaluate new channel opportunities as the business grows
Added 6 mins ago
A
Operations Lead (Full-Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and…
Added 6 mins ago
MH
Senior Business Partner, Marketing
Mitsubishi HC Capital Canada
Trois-Rivières, QC
- Full-time
The Marketing Senior Business Partner, Canada is responsible for developing and executing integrated marketing programs that support business growth, strengthen partner relationships, and…
Added 6 mins ago
TH
CUSTOMER EXPERIENCE MANAGER- MEDICINE HAT
The Home Depot Canada
Medicine Hat, AB
- Full-time
…be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following policies. CXMs will provide input to the…
Added 6 mins ago
LA
Program Analyst
Legal Aid Ontario
Toronto, ON
- Full-time
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives…
Added 6 mins ago
LA
Senior Counsel, Criminal
Legal Aid Ontario
Thunder Bay, ON
- Full-time
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives…
Added 6 mins ago
MP
Receptionist - Casual
Mount Pleasant Group
Toronto, ON
- Temporary
…facilities known as The Simple Alternative. As a trusted community partner and environmental steward, MPG is committed to innovation, leveraging new trends and advancements in technology…
Added 6 mins ago
BL
Talent Acquisition Specialist / Recruiter
Brunswick Lift Rentals
AB · Edmonton, AB
- Full-time
As our Talent Acquisition Speciliast, you'll play a key role in attracting, selecting, and welcoming the people who will shape the future of Brunswick Lift Rentals. You will own full-cycle…
Added 6 mins ago
MC
Financial Services Representative - Full Time - 3 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
- Contract
At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and…
Added 6 mins ago
C
Branch Manager
CDN
Grande Prairie, AB
- Full-time
…KPIs, workload prioritization, performance, and all aspects of people operations…
Added 6 mins ago
SB
Wireless Sales Supervisor
Staples Business
Mississauga, ON
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 6 mins ago
B
Director, Head of Equity Derivatives Risk Engineering
BMO
Toronto, ON · FCP
- Full-time
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By…
Added 6 mins ago
BC
Sr. Manager, Total Rewards
Brink's Canada
Toronto, ON · Montreal, QC · CAN-BKS-ON:Toronto-Office
- Full-time
Partner with HR Business Partners and Labor Relations on compensation matters affecting represented and non-represented employees.
Added 6 mins ago
LA
Senior Counsel, Criminal
Legal Aid Ontario
Toronto, ON
- Full-time
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives…
Added 6 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot Canada
Toronto, ON · Etobicoke, ON
- Full-time
…concerns of all associates and remain focused on store specific business…
Added 6 mins ago
BL
Talent Acquisition Specialist / Recruiter
Brunswick Lift Rentals
Stoney Creek, NB
- Full-time
As our Talent Acquisition Speciliast, you'll play a key role in attracting, selecting, and welcoming the people who will shape the future of Brunswick Lift Rentals. You will own full-cycle…
Added 6 mins ago
AM
Funeral Director
Arbor Memorial Inc.
Thorold, ON
- $55,000 to $70,000 CAD / year
- Full-time
…focus on caring for others, on empathy, and on celebrating people in personalized ways. You’ll have our support as you serve families based on what matters most, every single day. You’ll…
Added 21 mins ago
TW
Community and Partners Manager
Thrive Wealth Management
Regina, SK
- Full-time
…proposals and sponsorships, securing funding, and stewarding partner relationships to support renewals and build a strong, diversified and sustainable funding…
Added 21 mins ago
Recruiter
Long View Systems
Calgary, AB · AB · Vancouver, BC · Toronto, ON
…providers - and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and…
Added 21 mins ago
CH
Regional Director, West
Clearpoint Health Network Inc.
Calgary, AB · Burnaby, BC · New Westminster, BC
- Full-time
Partner with centre leaders to establish clear priorities, implement action plans and monitor progress against business and operational objectives.
Added 21 mins ago
M
Coordinator, Resource Management
MNP
London, ON
- Full-time
…contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to…
Added 21 mins ago
M
Bilingual Life Events Specialist
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
- Full-time
As a trusted partner to advisors, at Manulife Bank, we deliver sophisticated lending solutions and financial strategies that don’t just grow wealth, they amplify it. Built on a foundation…
Added 21 mins ago
M
Strategy Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Partner with team members to drive Manulife Bank's transformation and strategic priorities, represent the team on cross-functional work, identify issues, escalate as required, and recommend…
Added 21 mins ago
Business Advisor - Bancroft, ON
Scotiabank
Bancroft, ON
Our Business Advisors (BA) are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking network, the focus is to provide…

Amazon

Sr. Operations Manager

Ottawa, ON, Canada

Apply About employer

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Job details

Experience: 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Posting language: English
Posted: Nov 5, 2026

Original job description

Job description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic qualifications

- Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
Preferred qualifications

- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred Basic Qualifications: - Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination Preferred Qualifications: - Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Ottawa - 116,100.00 - 193,900.00 CAD annually

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More about this job

Responsibilities

The Sr. Operations Manager is responsible for all budgetary, people development, and operational objectives within a fulfillment center. They lead a team of managers to drive quality, safety, and process improvement initiatives while ensuring performance targets are met.

Requirements

Candidates must have at least 7 years of direct management experience in a manufacturing, production, or distribution environment. A bachelor's degree is required, and the role demands the ability to work flexible hours including nights, weekends, and holidays.

Skills

Operations management
People development
Budgetary management
Lean initiatives
Process improvement
Performance management
Staffing lifecycle
Leadership
Coaching
Mentoring
Safety management
Quality control
Customer experience
Strategic planning
Cross-functional collaboration

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment center
Lean
Operations management
Budgeting
People development
Performance metrics
Process improvement
Staffing
Manufacturing
Distribution
Safety
Quality assurance
Leadership
Inbound operations
Outbound operations
Supply chain
Strategic planning
Team management
Coaching
Mentoring

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