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Added 5 mins ago
F&B Supervisor
Renaissance Edmonton Airport Hotel
Edmonton, AB
…urban setting. Along with our multiple banquet rooms for off-site catering, we're a culinary powerhouse. As a Beverage and Food Supervisor, lead the charge in orchestrating meetings,…
Added 5 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 5 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 5 mins ago
AL
AltaGas - Lead Operations Engineer, NEBC
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
AltaGas is seeking a Lead Operations Engineer - NEBC to provide engineering leadership across an assigned portfolio of operating assets. Reporting to the Senior Manager, Operations…
Added 5 mins ago
Cook/Food Service Supervisor
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
To learn more about our MHSU programs and services, read employee insights, and current job vacancies, please visit this site: Fraser Health MHSU
Added 5 mins ago
OG
Spécialiste du soutien technique / Technical Support Specialist
OEC Group (Canada)
Montreal, QC
- Full-time
…sont essentielles à l’exécution des responsabilités liées aux opérations d’exportation et ne peuvent être réalisées adéquatement en français…
Added 5 mins ago
CG
Chef Manager
Compass Group Canada
Selkirk, MB
- Full-time
The Manager will act of the primary liaison with the on-site client.
Added 5 mins ago
MR
Product Manager
MPA Recruitment
Canada
- Full-time
Added 5 mins ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
Added 5 mins ago
C
Branch Manager
CDN
Grande Prairie, AB
- Full-time
We are looking to hire a Branch Manager to lead our Grande Prairie branch and take ownership of day-to-day operations on-site. This role is responsible for driving operational excellence,…
Added 5 mins ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
Added 5 mins ago
A
Transportation Coordinator
Altis
Mississauga, ON
- $25 to $28.85 CAD / hour
- Contract
Location: Mississauga, ON or Calgary, AB (hybrid, 4 days on-site)
Added 5 mins ago
GE
Payroll Specialist + HR Operations
G&W Electric Co.
Brampton, ON
- Full-time
Payroll Specialist + HR COE– Canada (On-Site)
Added 5 mins ago
R
Relationship Manager, Business Markets- EN
RBC
Montreal, QC
- Full-time
Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
Added 5 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 20 mins ago
TS
Project Coordinator
Third Space Properties
Vancouver, BC
- Full-time
Reporting to the Project Manager and working closely with the Site Superintendent, Assistant Superintendent, consultants, subcontractors, and project stakeholders, the Project Coordinator…
Added 20 mins ago
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Industrial Millwright Mechanic
The Shaw Group
Lantz, NS
- $30 CAD / hour
- Full-time
…resource manufacturers and community developers. Our Lantz Site is home to both Shaw Precast Solutions and Shaw Brick…
Added 20 mins ago
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General Manager
Sienna Senior Living
London, ON
- Full-time
Join our compassionate and dynamic team as the General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and…
Added 20 mins ago
Manager, Process Redesign & Modernization
Scotiabank
Toronto, ON
The Manager, Process Redesign and Modernization contributes to the overall success of Scotia Global Wealth Management by supporting the delivery of process re-design and modernization…
Added 35 mins ago
Concierge (on-call/casual)
Skyservice Business Aviation
Dorval, QC
Maintain the cleanliness and safety of parking lots, entrances, walkways, and exterior areas; During winter operations, ensure groundside and airside walkways remain clear of snow and ice…
Added 35 mins ago
Estimator
Aecon
Vancouver, BC
…bridges, dams, and earthworks while collaborating closely with operations, engineering, and project teams. This position will sit out of our downtown Vancouver office with travel to project…
Added 35 mins ago
TS
Project Coordinator
Third Space Properties Inc.
Vancouver, BC · Greater Vancouver, BC
- Full-time
Reporting to the Project Manager and working closely with the Site Superintendent, Assistant Superintendent, consultants, subcontractors, and project stakeholders, the Project Coordinator…
Added 35 mins ago
BP
Senior Information Systems Analyst
Bruce Power
ON · Ontario, Canada
- Full-time
…ServiceNow, Aveva, and more. Various groups such as Nuclear Operations, Work Management, Engineering, Supply Chain, MCR, Outages, and others depend on this team to ensure their technology…
Added 35 mins ago
RC
Onsite Manager
Randstad Canada
Guelph, ON
- Full-time
Randstad, the world’s leading talent company, is hiring a Site Manager to support our Randstad Inhouse Service (RIS) division. RIS offers a unique operations and staffing solution that…
Added 35 mins ago
TI
Construction Student
telMAX Inc.
Markham, ON
- $20 to $25 CAD / hour
- Full-time
Reporting to the Construction Manager, the Construction Co-op student will have an opportunity to gain hands-on experience supporting the delivery of large-scale Fibre-to-the-Home (FTTH)…

Amazon

Sr. Operations Manager

Ottawa, ON, Canada

Apply About employer

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Job details

Experience: 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
Posting language: English
Posted: Nov 5, 2026

Original job description

Job description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic qualifications

- Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
Preferred qualifications

- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred Basic Qualifications: - Bachelor's degree or equivalent
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination Preferred Qualifications: - Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Ottawa - 116,100.00 - 193,900.00 CAD annually

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More about this job

Responsibilities

The Sr. Operations Manager is responsible for all budgetary, people development, and operational objectives within a fulfillment center. They lead a team of managers to drive quality, safety, and process improvement initiatives while ensuring performance targets are met.

Requirements

Candidates must have at least 7 years of direct management experience in a manufacturing, production, or distribution environment. A bachelor's degree is required, and the role demands the ability to work flexible hours including nights, weekends, and holidays.

Skills

Operations management
People development
Budgetary management
Lean initiatives
Process improvement
Performance management
Staffing lifecycle
Leadership
Coaching
Mentoring
Safety management
Quality control
Customer experience
Strategic planning
Cross-functional collaboration

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment center
Lean
Operations management
Budgeting
People development
Performance metrics
Process improvement
Staffing
Manufacturing
Distribution
Safety
Quality assurance
Leadership
Inbound operations
Outbound operations
Supply chain
Strategic planning
Team management
Coaching
Mentoring

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