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Added 9 mins ago
AI
AI Security Engineer
Avanciers Inc.
Toronto, ON
- $100,000 to $110,000 CAD / year
- Contract
…to working code, proof-of-concept, product evaluation, and enterprise…
Added 9 mins ago
GP
Head of Technology and Innovation
Good Protein
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…écosystème de commerce électronique, notamment Shopify, les applications personnalisées et les intégrations avec des solutions…
Added 24 mins ago
MO
Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
Manages the syndication desk: submitting applications to credit, preparing funding packages, handle inquiries from syndication partners, handle remittance and insurance reporting
Added 24 mins ago
SC
Data Architect
Servus Credit Union
Edmonton, AB
- Full-time
The Data Architect provides architectural leadership for Servus’s enterprise data ecosystem, translating business, data, and technology strategies into scalable, secure, governed, and…
Added 24 mins ago
C
VP of Services, Customer Success & Support
Cohere
Remote, Canada
- $570,000 to $675,000 CAD / year
- Full-time
- Remote
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
Added 25 mins ago
PC
Summer Student, Enterprise Risk Management
PETRONAS Canada
Calgary, AB
- Full-time
Proficiency with Microsoft Excel and Microsoft 365 applications
Added 25 mins ago
PC
Summer Student, Master Data Management (Finance)
PETRONAS Canada
Calgary, AB
- Full-time
Previous exposure to SAP, enterprise systems, accounting, master data or process improvement is an asset but is not required
Added 25 mins ago
PC
Summer Student, Supply Chain Management
PETRONAS Canada
Calgary, AB
- Full-time
Experience in enterprise resource planning (ERP) or eProcurement systems is an asset
Added 25 mins ago
KI
Senior Product Manager, AI Innovations Team, Operations Orchestration
Kinaxis Inc.
Canada
- Full-time
7+ years of product management in enterprise SaaS or platform software, including accountability for a product's pricing, packaging or revenue number. You were the person who owned the…
Added 25 mins ago
T
Senior Business Systems Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
…products to help shape AI-enabled solutions enabling complex enterprise…
Added 39 mins ago
IF
Director-Domestic Operations & Dealer Relations
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
…managers, wealth managers, banks, and insurance companies. The IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD $4 trillion. IFDS Canada is a 50/50 joint…
Added 39 mins ago
MO
Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON
- Full-time
Manages the syndication desk: submitting applications to credit, preparing funding packages, handle inquiries from syndication partners, handle remittance and insurance reporting
Added 39 mins ago
Q
Senior Executive, Technology Strategy and Transformation
QuantumSmart
Toronto, ON
- Full-time
Provide strategic technical oversight across enterprise technology environments, including infrastructure, cloud, applications, cybersecurity, and data.
Added 39 mins ago
C
Security Architecture Advisor
COFOMO
Quebec, QC
- Full-time
Support teams in the development and implementation of infrastructures and applications by defining the security architectures and requirements to be respected;
Added 40 mins ago
NR
AI Forward Deployed Engineer
Norton Rose Fulbright
Montreal, QC
- Full-time
Connect AI solutions with Microsoft 365, legal applications, knowledge management platforms, and other enterprise systems.
Added 54 mins ago
B
Senior DevOps Engineer – Azure DevOps & GitHub Actions
BeachHead
Toronto, ON
- $65 to $68 CAD / hour
- Contract
…fit-for-purpose solutions across both greenfield and existing…
Added 54 mins ago
OC
Client Relationship Manager
Options Consulting Solutions
Toronto, ON
- $160,000 to $175,000 CAD / year
- Full-time
Professional credentials such as CFP, CFA, CPA, TEP, CSC, LLM, or MBA. Additional family enterprise advisory credentials are considered an asset.
Added 54 mins ago
T
Guidewire Business Analyst
Talentmatics
Markham, ON
- Contract
…domain knowledge to join our growing team and contribute to enterprise-level insurance transformation…
Added 1 hour ago
Manager, Financial Planning and Accommodations
Government of Alberta
AB
…strategic partnerships with internal stakeholders, Alberta Enterprise Corporation (AEC), Alberta Innovates (AI), and Alberta Treasury Board and Finance, and provides trusted advice on…
Added 1 hour ago
MN
Vice President, Electrical
Modern Niagara
Ottawa, ON · Vaughan, ON
- Full-time
…for P&L performance, revenue growth, market positioning, and enterprise…
Added 1 hour ago
MC
Corporate Communications Specialist
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- $59,800 to $85,000 CAD / year
- Full-time
Manage and continuously improve Meridian's enterprise internal communications channels, including the intranet, enterprise newsletters, town halls, and other digital employee communications.
Added 1 hour ago
H
Senior Financial Analyst, R&D
Hexagon
Calgary, AB
- Full-time
…industrial, manufacturing, infrastructure, public sector and mobility applications. You'll be joining over 17,000 people in 50 countries on the leading edge of your…
Added 1 hour ago
RB
Director & Principal Engineer, AI/ML & MLOps Platform
Royal Bank of Canada
Vancouver, BC
- Full-time
· 8+ years of experience in designing and building data-intensive applications, with 3+ years in a senior technical leadership role.
Added 1 hour ago
Sr. Technical Account Manager - Media Specialist, Strategic Industries
Amazon
Calgary, AB
…Support TAMs who will have overall TAM responsibility for AWS Enterprise Support customers. Most importantly Media Specialist TAMs recognize that long-term customer success depends on…
Added 1 hour ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Coordinating and delivering workstreams associated with the implementation of a new enterprise e-permitting solution, including business process review and redesign, system configuration,…

Amazon

Sr. Technical Account Manager - Media Specialist, Strategic Industries

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows.

Media Specialist TAMs work hand-in-hand with Media Specialist Solutions Architecture (SA) teams in AWS Sales with Media Specialist SAs working to understand customer needs and design relevant media solutions. Media Specialist TAMs also work closely with customers to move those solutions from conceptual design to long-term production operations. When customized solutions are needed the Media Specialist TAM may also work closely with AWS Professional Services by representing the operational needs of the customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software a software development background is valuable in helping understand complex customer needs and drive software solutions.

Media Specialist TAMs take overall ownership of the long-term operational health of their deployed solutions and by extension significantly contribute to the overall success of their assigned customers. Media Specialist TAMs will also work closely with AWS Support TAMs who will have overall TAM responsibility for AWS Enterprise Support customers. Most importantly Media Specialist TAMs recognize that long-term customer success depends on ongoing support and deep domain-focused guidance throughout the lifespan of the customer.

Key job responsibilities
• As a Senior Media Specialist TAM you will:
• Complete the onboarding and off-boarding requirements of assigned key customers. * Own customer health dashboards for media workflows working closely with the AWS TAMs and Technical Project Manager where assigned. * Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets. * Interface with customer project managers and technical owners to understand requirements and deliver product releases. * Collaborate with Product Managers to prioritize customer requirements advocating for the customer. * Work with Engineering managers to ensure delivery of product features to meet customer requirements. * Advocate specify and own the availability of customer test environments either at AWS or customer locations. * Verify implemented product features and test multi-product customer project workflows. * Communicate with customers and internally across up and down customer organizations. * Mentor junior Media Specialist TAMs and Engineers. * Define and implement team level metrics and processes.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of design/implementation/operations/consulting with distributed applications experience
- 5+ years of technical engineering experience
- 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities
- 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business Preferred Qualifications: - Experience in a 24x7 operational services or support environment
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Video processing technologies (MPEG2 / AVC/ HEVC/ MPEGTS)
- Adaptive bitrate video streaming and delivery technologies
- Experience with Amazon Web Services or other cloud providers in a 24x7 operational services or support environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, AB, Calgary - 126,000.00 - 210,400.00 CAD annually

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More about this job

Responsibilities

The Senior Media Specialist TAM manages the long-term operational health of media workflows for key customers by collaborating with internal teams to define requirements and deliver solutions. They act as a technical advocate for customers, ensuring product features meet specific project needs and mentoring junior team members.

Requirements

Candidates must have at least 5 years of experience in distributed applications and technical engineering, along with 4 years in technical account management or consulting. A strong background in video processing technologies and cloud-based operational environments is preferred.

Skills

Technical account management
Video workflows
Cloud computing
AWS Elemental
CloudFront
Technical project management
Distributed applications
Video processing
MPEG2
AVC
HEVC
MPEGTS
Adaptive bitrate streaming
Software engineering
Customer success
Operational health

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Technical Account Manager
Media Specialist
Cloud Computing
Video Workflows
AWS Elemental
CloudFront
Distributed Applications
Technical Project Management
Software Engineering
MPEG2
AVC
HEVC
MPEGTS
Adaptive Bitrate Streaming
Operational Services
Customer Success
Product Management
Engineering Management
System Architecture

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