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Added 8 mins ago
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Existing Building Performance Lead
BPA
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Develop proposals and follow-on assignments with established BPA relationship leads. Support BPA Retrofit Accelerator project development and DRAI readiness, including pipeline evidence,…
Added 8 mins ago
F
Senior Mobile Engineer (React Native)
Fig
Toronto, ON
- Full-time
…hiring a Senior Mobile Engineer, reporting to the Engineering Manager of our digital banking team, to build and own the Fig banking app on iOS and…
Added 8 mins ago
PC
Inside Sales Representative
Peninsula Canada
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
…industry-leading services, world-class sales training, and the support needed to start earning commission in your first month. This is an office-based…
Added 8 mins ago
CE
Accountant
Corus Entertainment
Toronto, ON
- Full-time
…our Toronto head office. Reporting directly to the Finance Manager, Advertising Revenues, this role is part of a team that oversees month end processes (for both revenue and expenses) to…
Added 8 mins ago
F
Senior Backend Engineer (TypeScript)
Fig
Toronto, ON
- Full-time
…hiring a Senior Backend Engineer, reporting to the Engineering Manager of our digital banking team, to build the backend of our new…
Added 8 mins ago
HC
HR Generalist
Harbourfront Centre
Toronto, ON
- Full-time
…as commercial businesses that generate essential revenue to support…
Added 9 mins ago
VI
Senior Project Manager with payment infrastructure
VLink Inc
Victoria, BC
- $100 to $105 CAD / hour
- Contract
This job application process may use AI-powered tools to assist in screening and evaluating applications based on objective, job-related qualifications. AI is used solely to support the…
Added 9 mins ago
Acting Store Manager Upper Canada Mall
EssilorLuxottica Group
Newmarket, ON
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 9 mins ago
Manager, Business Banking, Client Campaigns - Toronto, ON
Scotiabank
Toronto, ON
The Manager, Business Banking Client Campaigns is responsible for Business Banking go-to-market activity, ensuring products are competitively positioned, offers are profitable and clients…
Added 9 mins ago
Manager, Software Development - Scheduling Team
AlayaCare
Montreal, QC
As a Manager, Software Development you will cultivate a strong team identity while coaching and mentoring each team member. The team works directly support clinicians in the field, making…
Added 9 mins ago
Well Servicing Lead
Denison Mines
SK · Athabasca Basin, Saskatchewan
Reporting to the Wellfield Manager, the Well Servicing Lead will support the commissioning, operation, maintenance, and servicing of wells at Denison’s Phoenix ISR wellfield. Working with…
Added 9 mins ago
LD
Beauty Advisor
London Drugs Limited
New Westminster, BC
- Other
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an…
Added 9 mins ago
Director, Apprenticeship Delivery & Industry Support Services
Government of Alberta
AB
Job Title: Director, Apprenticeship Delivery & Industry Support Services
Added 9 mins ago
Manager, Financial Planning and Accommodations
Government of Alberta
AB
Job Title: Manager, Financial Planning and Accommodations
Added 9 mins ago
Occupational Therapist, Assistive Technology and Specialty Seating and Mobility
Nova Scotia Health and IWK Health
Halifax, NS
…to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we…
Added 9 mins ago
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Maintenance Planner, FCF Electrical
EPCOR
Edmonton, AB
- Full-time
- Temporary
…maintenance documentation, procedures, drawings, and standards to support the safe, efficient, and effective operation of Flow Control…
Added 9 mins ago
Labour Relations Specialist
EBC Inc.
Mississauga, ON
Reporting to the Labour Relations Manager, the Labour Relations Specialist serves as a key partner to project and management teams. The successful candidate will proactively support the…
Added 9 mins ago
SD
Front Store Manager, Salaried Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 9 mins ago
Sales Representative, Local Media
Bell
Halifax, NS
…(backed by the most extensive research, marketing and creative support in the country) you will represent Canada’s largest media supplier to craft effective, results-oriented solutions and…
Added 24 mins ago
YT
Child & Youth Counsellor, Live-In Treatment Program
YOUTHDALE TREATMENT CENTRES
Toronto, ON
- Full-time
Reporting to the Live-in Treatment Manager, the Child & Youth Counsellor, is responsible for ensuring a therapeutic and safe environment on a day-to-day basis. Assessment and milieu therapy…
Added 24 mins ago
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Assistant Director, People & Culture
AccorHotel
Jasper, AB
- Full-time
Advise, guide, and support leaders across the property with the consistent application of People & Culture policies, procedures, programs, decisions, and legislative requirements.
Added 24 mins ago
RB
Relationship Manager, Business Markets
Royal Bank of Canada
Toronto, ON
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 24 mins ago
AC
Chef De Projet Flux De Matériel/ Project Manager (Material Flow)
Aston Carter
Saint-Eustache, QC
- $38 to $45 CAD / hour
- Contract
Added 24 mins ago
Sr. Technical Account Manager - Media Specialist, Strategic Industries
Amazon
Calgary, AB
…needs of the customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software a software development background is valuable in…
Added 24 mins ago
Software Development Manager, Intelligent Cloud Hosting (ICON)
Amazon
Vancouver, BC
…Cloud Hosting (ICON) team is looking for a Software Development Manager who is passionate to work on the development of innovative software products which will help boost engineers…

Amazon

Sr. Technical Account Manager - Media Specialist, Strategic Industries

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows.

Media Specialist TAMs work hand-in-hand with Media Specialist Solutions Architecture (SA) teams in AWS Sales with Media Specialist SAs working to understand customer needs and design relevant media solutions. Media Specialist TAMs also work closely with customers to move those solutions from conceptual design to long-term production operations. When customized solutions are needed the Media Specialist TAM may also work closely with AWS Professional Services by representing the operational needs of the customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software a software development background is valuable in helping understand complex customer needs and drive software solutions.

Media Specialist TAMs take overall ownership of the long-term operational health of their deployed solutions and by extension significantly contribute to the overall success of their assigned customers. Media Specialist TAMs will also work closely with AWS Support TAMs who will have overall TAM responsibility for AWS Enterprise Support customers. Most importantly Media Specialist TAMs recognize that long-term customer success depends on ongoing support and deep domain-focused guidance throughout the lifespan of the customer.

Key job responsibilities
• As a Senior Media Specialist TAM you will:
• Complete the onboarding and off-boarding requirements of assigned key customers. * Own customer health dashboards for media workflows working closely with the AWS TAMs and Technical Project Manager where assigned. * Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets. * Interface with customer project managers and technical owners to understand requirements and deliver product releases. * Collaborate with Product Managers to prioritize customer requirements advocating for the customer. * Work with Engineering managers to ensure delivery of product features to meet customer requirements. * Advocate specify and own the availability of customer test environments either at AWS or customer locations. * Verify implemented product features and test multi-product customer project workflows. * Communicate with customers and internally across up and down customer organizations. * Mentor junior Media Specialist TAMs and Engineers. * Define and implement team level metrics and processes.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of design/implementation/operations/consulting with distributed applications experience
- 5+ years of technical engineering experience
- 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities
- 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business Preferred Qualifications: - Experience in a 24x7 operational services or support environment
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Video processing technologies (MPEG2 / AVC/ HEVC/ MPEGTS)
- Adaptive bitrate video streaming and delivery technologies
- Experience with Amazon Web Services or other cloud providers in a 24x7 operational services or support environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, AB, Calgary - 126,000.00 - 210,400.00 CAD annually

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More about this job

Responsibilities

The Senior Media Specialist TAM manages the long-term operational health of media workflows for key customers by collaborating with internal teams to define requirements and deliver solutions. They act as a technical advocate for customers, ensuring product features meet specific project needs and mentoring junior team members.

Requirements

Candidates must have at least 5 years of experience in distributed applications and technical engineering, along with 4 years in technical account management or consulting. A strong background in video processing technologies and cloud-based operational environments is preferred.

Skills

Technical account management
Video workflows
Cloud computing
AWS Elemental
CloudFront
Technical project management
Distributed applications
Video processing
MPEG2
AVC
HEVC
MPEGTS
Adaptive bitrate streaming
Software engineering
Customer success
Operational health

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Technical Account Manager
Media Specialist
Cloud Computing
Video Workflows
AWS Elemental
CloudFront
Distributed Applications
Technical Project Management
Software Engineering
MPEG2
AVC
HEVC
MPEGTS
Adaptive Bitrate Streaming
Operational Services
Customer Success
Product Management
Engineering Management
System Architecture

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