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Added 8 mins ago
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Project Manager - Water / Waste Water
Kiewit
Burnaby, BC
- Full-time
Kiewit is seeking an experienced Project Manager with a water and waste water experience to lead the delivery of a major infrastructure projects in Western Canada. Project Managers at…
Added 8 mins ago
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Existing Building Performance Lead
BPA
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is primarily a billable technical and project delivery role. You will work with building performance analysts and energy modellers, existing building engineers, Building Science and…
Added 8 mins ago
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Program Manager
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
Strong Project/Program Manager with proven experience managing complex portfolios and driving successful project delivery.
Added 8 mins ago
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Program Manager
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Contract
We are looking for an experienced Program Manager to support project delivery at JSG’s client. This role will be responsible for planning and managing multiple projects and programs within…
Added 8 mins ago
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Business Development Manager Toronto
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 8 mins ago
DG
Manager, International Tax
Doane Grant Thornton LLP
Mississauga, ON
- Full-time
As a Tax Manager, International Tax your responsibilities will include collaborating closely with our International Tax team members to advise multinational organizations in achieving their…
Added 8 mins ago
HC
HR Generalist
Harbourfront Centre
Toronto, ON
- Full-time
The HR Generalist performs a broad, hands-on role that combines day-to-day human resources operations with project coordination, process improvement and the development of HR…
Added 9 mins ago
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Senior Project Manager with payment infrastructure
VLink Inc
Victoria, BC
- $100 to $105 CAD / hour
- Contract
We are looking for an experienced Project Manager to lead a government-wide payment systems transition project, migrating payment card processing services from Toronto Dominion Bank (TD) to…
Added 9 mins ago
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Project Manager
Affinity
AB · Edmonton, AB
- Contract
We are seeking an Intermediate to Senior Project Manager for a 6-month contract engagement. The Project Manager will be responsible for delivering internal technology projects spanning both…
Added 9 mins ago
K
Project Manager - Water / Waste Water
Kiewit
Calgary, AB
- Full-time
Kiewit is seeking an experienced Project Manager with a water and waste water experience to lead the delivery of a major infrastructure projects in Western Canada. Project Managers at…
Added 9 mins ago
Manager, Business Banking, Client Campaigns - Toronto, ON
Scotiabank
Toronto, ON
The Manager, Business Banking Client Campaigns is responsible for Business Banking go-to-market activity, ensuring products are competitively positioned, offers are profitable and clients…
Added 9 mins ago
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Gestionnaire de compte en approvisionnment / Accoubnt Manager procurement
RTX
Longueuil, QC
- Full-time
Added 9 mins ago
Manager, Software Development - Scheduling Team
AlayaCare
Montreal, QC
We are seeking a Manager, Software Development to join one of our Alayacare Cloud team. Reporting to the Associate Director, you will cultivate a strong team identity with personalized…
Added 9 mins ago
Well Servicing Lead
Denison Mines
SK · Athabasca Basin, Saskatchewan
Reporting to the Wellfield Manager, the Well Servicing Lead will support the commissioning, operation, maintenance, and servicing of wells at Denison’s Phoenix ISR wellfield. Working with…
Added 9 mins ago
Director, Apprenticeship Delivery & Industry Support Services
Government of Alberta
AB
Strong Project Management Skills with the ability to handle multiple time sensitive projects.
Added 9 mins ago
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Maintenance Planner, FCF Electrical
EPCOR
Edmonton, AB
- Full-time
- Temporary
Collaborate with the Asset Manager, FCF Technical Services Team, FCF Mechanical Team, Engineers, Project Managers, and Schedulers on asset reliability initiatives, maintenance planning, and…
Added 9 mins ago
Labour Relations Specialist
EBC Inc.
Mississauga, ON
Reporting to the Labour Relations Manager, the Labour Relations Specialist serves as a key partner to project and management teams. The successful candidate will proactively support the…
Added 9 mins ago
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(CAN) Manager, Project and Construction (IC)
Walmart
Saskatoon, SK
- Full-time
The Manager, Project and Construction will have a specialty in overseeing and coordinating HVAC and Refrigeration construction and facility projects, ensuring timely and budget-compliant…
Added 9 mins ago
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Senior Manager, Store Space Design
Walmart
Mississauga, ON
- Full-time
As the Senior Manager of Store Space Design, you will lead the strategic planning and execution of store remodels and format initiatives that drive sales growth, enhance profitability, and…
Added 24 mins ago
TM
Sales Support Specialist - Central Zone
Toyota Motor Corporation
Toyota Canada Inc - Central Zone Office
- Full-time
…This is a full-time opportunity and will report to Zone Sales Manager - Central. The successful candidate will coordinate all sales management functions to allow field staff to concentrate…
Added 24 mins ago
TH
Lumber & Building Materials Sales Associate Full- Time - 7058 St. Vital
The Home Depot
Winnipeg, MB
- Full-time
…are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to…
Added 24 mins ago
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Team Coordinator (aka Chief Acrobat) - Onsite Montreal
Nascent
Montreal, QC
- Full-time
…you're a people-person who gets energy from enabling others, a project manager who can hold ten threads at once, and someone with the ambiguity tolerance to take a vague ask and turn it…
Added 24 mins ago
AC
Chef De Projet Flux De Matériel/ Project Manager (Material Flow)
Aston Carter
Saint-Eustache, QC
- $38 to $45 CAD / hour
- Contract
Added 24 mins ago
Sr. Technical Account Manager - Media Specialist, Strategic Industries
Amazon
Calgary, AB
…media workflows working closely with the AWS TAMs and Technical Project Manager where assigned. * Work across AWS Elemental products and with AWS Solutions Architects to define detailed…
Added 24 mins ago
Software Development Manager, Intelligent Cloud Hosting (ICON)
Amazon
Vancouver, BC
…Cloud Hosting (ICON) team is looking for a Software Development Manager who is passionate to work on the development of innovative software products which will help boost engineers…

Amazon

Sr. Technical Account Manager - Media Specialist, Strategic Industries

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows.

Media Specialist TAMs work hand-in-hand with Media Specialist Solutions Architecture (SA) teams in AWS Sales with Media Specialist SAs working to understand customer needs and design relevant media solutions. Media Specialist TAMs also work closely with customers to move those solutions from conceptual design to long-term production operations. When customized solutions are needed the Media Specialist TAM may also work closely with AWS Professional Services by representing the operational needs of the customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software a software development background is valuable in helping understand complex customer needs and drive software solutions.

Media Specialist TAMs take overall ownership of the long-term operational health of their deployed solutions and by extension significantly contribute to the overall success of their assigned customers. Media Specialist TAMs will also work closely with AWS Support TAMs who will have overall TAM responsibility for AWS Enterprise Support customers. Most importantly Media Specialist TAMs recognize that long-term customer success depends on ongoing support and deep domain-focused guidance throughout the lifespan of the customer.

Key job responsibilities
• As a Senior Media Specialist TAM you will:
• Complete the onboarding and off-boarding requirements of assigned key customers. * Own customer health dashboards for media workflows working closely with the AWS TAMs and Technical Project Manager where assigned. * Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets. * Interface with customer project managers and technical owners to understand requirements and deliver product releases. * Collaborate with Product Managers to prioritize customer requirements advocating for the customer. * Work with Engineering managers to ensure delivery of product features to meet customer requirements. * Advocate specify and own the availability of customer test environments either at AWS or customer locations. * Verify implemented product features and test multi-product customer project workflows. * Communicate with customers and internally across up and down customer organizations. * Mentor junior Media Specialist TAMs and Engineers. * Define and implement team level metrics and processes.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications: - 5+ years of design/implementation/operations/consulting with distributed applications experience
- 5+ years of technical engineering experience
- 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities
- 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business Preferred Qualifications: - Experience in a 24x7 operational services or support environment
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Video processing technologies (MPEG2 / AVC/ HEVC/ MPEGTS)
- Adaptive bitrate video streaming and delivery technologies
- Experience with Amazon Web Services or other cloud providers in a 24x7 operational services or support environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, AB, Calgary - 126,000.00 - 210,400.00 CAD annually

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More about this job

Responsibilities

The Senior Media Specialist TAM manages the long-term operational health of media workflows for key customers by collaborating with internal teams to define requirements and deliver solutions. They act as a technical advocate for customers, ensuring product features meet specific project needs and mentoring junior team members.

Requirements

Candidates must have at least 5 years of experience in distributed applications and technical engineering, along with 4 years in technical account management or consulting. A strong background in video processing technologies and cloud-based operational environments is preferred.

Skills

Technical account management
Video workflows
Cloud computing
AWS Elemental
CloudFront
Technical project management
Distributed applications
Video processing
MPEG2
AVC
HEVC
MPEGTS
Adaptive bitrate streaming
Software engineering
Customer success
Operational health

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Prescription insurance
Basic life insurance
AD&D insurance
Deferred profit sharing plan
Paid time off
Restricted stock units

Visa sponsorship

Not detected in the job text

Keywords

AWS
Technical Account Manager
Media Specialist
Cloud Computing
Video Workflows
AWS Elemental
CloudFront
Distributed Applications
Technical Project Management
Software Engineering
MPEG2
AVC
HEVC
MPEGTS
Adaptive Bitrate Streaming
Operational Services
Customer Success
Product Management
Engineering Management
System Architecture

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