Dir-Assistant, Strategic Planning

How will you make an impact in this role?

The Director Assistant - Strategic Planning, Office of the President, is a key partner to the Canada Country Manager and leadership team, advancing business outcomes and an inclusive culture through disciplined execution of enterprise priorities. This fast-paced role calls for a self-motivated, passionate leader who works independently and mobilizes others through clear communication and collaboration across the Canadian enterprise.

Reporting to Brett Mooney, CEO & Country Manager, American Express Canada, the Director sits on the International Card Services (ICS) Canada Leadership Team and leads a Manager Assistant and an Analyst. The role offers broad executive exposure across strategy, communications, talent management and cross-functional processes, with close partnership alongside ICS Canada and Global Enterprise stakeholders on major initiatives.

Responsibilities

Key responsibilities include:

• Shape enterprise strategy through annual and long-term planning, competitive intelligence and data analytics, and present recommendations to ICS Canada Leadership and American Express executives.
• Lead strategic initiatives for the SPO to accelerate business objectives and drive impact.
• Communicate Canada’s AXP strategy to enterprise executives and Canadian colleagues, alongside broader executive communications.
• Set the agenda for the ICS Canada Leadership Team and AXP Canada Senior Management Team, defining meeting objectives, organizing meetings and off-sites, and providing proactive leadership support.
• Lead organizational planning and operations for the Executive Office, including budgeting, talent management, leadership development and cross-team projects.
• Serve as the central point of contact across the enterprise, managing senior management requests and ensuring delivery of key outcomes.
• Build and sustain collaborative relationships within AXP Canada and across American Express at all levels.

Qualifications

• Business degree or 8+ years of relevant experience

• Proven leader and relationship builder who collaborates across partners and at all levels, drives results through influence rather than direct authority, and develops high-performing teams

• Growth mindset and genuine passion for our business and team

• Inclusive approach that fosters belonging by encouraging diverse perspectives through open communication and colleague engagement

• Strong business acumen, with the ability to extract insights from quantitative and qualitative data and build compelling presentations

• Resourceful, detail-oriented problem solver who resolves roadblocks and urgent priorities

• Self-starter who multitasks effectively and leads projects through ambiguity with a sense of urgency

• Outstanding verbal, written and presentation skills, translating complex ideas into clear, actionable messages

• High integrity, with the discretion to handle sensitive matters and uphold strict confidentiality

If you’re ready to shape the strategic direction of American Express Canada, we’d like to hear from you.

Employment eligibility to work with American Express is required as the company will not pursue visa sponsorship for these positions

The job posting is for an existing vacancy.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries  
• Bonus incentives  
• Support for financial-well-being and retirement  
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  
• Generous paid parental leave policies (depending on your location)  
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  
• Free and confidential counseling support through our Healthy Minds program  
• Career development and training opportunities 

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.