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Client Support Specialist – Remote - No Experience Required

  • Remote, Canada

Remote

Full-time

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Job details

Job type
Full-time
Workplace
Remote
Apply by
Posting language
English
Posted

Original job description

We are expanding our remote team and looking for motivated, people-focused individuals who enjoy helping others and want an opportunity to grow professionally. Our organization has supported families across North America for more than 65 years, and continued growth has created new openings for dependable team members.

Your Responsibilities

  • Help members understand available programs and coverage options

  • Respond to questions and provide clear, accurate information

  • Guide clients through the enrollment and service process

  • Stay informed about current products, programs, and company updates

  • Review client needs and explain available options

  • Maintain organized records and complete timely follow-up

  • Deliver a professional and positive customer experience

What We’re Looking For

  • Strong communication and interpersonal skills

  • Ability to build rapport and maintain professional client relationships

  • Organized, dependable, and comfortable managing multiple responsibilities

  • Positive attitude and willingness to learn

  • Ability to work independently while contributing to a team environment

  • Previous customer service, sales, or related experience is helpful but not required

Who Does Well in This Role

Successful candidates are self-motivated, coachable, and comfortable communicating with different types of people. You should be able to stay organized, remain professional under pressure, and take initiative when completing your responsibilities.

What We Offer

  • Fully remote work-from-home environment

  • Comprehensive training and ongoing mentorship

  • Weekly compensation

  • Performance-based bonus opportunities

  • Residual income potential

  • Company-sponsored travel incentives

  • Opportunities for advancement and leadership development

If you’re looking for a long-term opportunity where you can develop new skills, work remotely, and grow within an expanding organization, we encourage you to apply and learn more about our team.

More about this job

Responsibilities

The Client Support Specialist will help members understand program coverage options and guide them through the enrollment process. They are also responsible for maintaining organized records and providing clear, accurate information to clients.

Requirements

Candidates should possess strong communication and interpersonal skills with the ability to build professional relationships. While previous experience in customer service or sales is helpful, it is not required for this entry-level role.

Skills

  • Communication
  • Interpersonal skills
  • Customer service
  • Sales
  • Relationship building
  • Organization
  • Time management
  • Problem solving
  • Active listening
  • Adaptability
  • Self-motivation
  • Coachable

Benefits

  • Comprehensive training
  • Ongoing mentorship
  • Weekly compensation
  • Performance-based bonus opportunities
  • Residual income potential
  • Company-sponsored travel incentives
  • Opportunities for advancement
  • Leadership development

Remote locations

  • Markham, Ontario, Canada

Remote locations (standardized)

  • Markham, Ontario, Canada

Visa sponsorship

Not detected in the job text

Categories

  • Customer Service & Support
  • Sales
  • Administrative

Keywords

  • Remote work
  • Customer support
  • Client relations
  • Enrollment
  • Sales
  • Customer experience
  • Communication
  • Mentorship
  • Performance bonus
  • Residual income
  • Professional development
  • Team environment
  • Data management
  • Follow-up
  • Product knowledge

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