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American Iron & Metal (AIM)

Business Systems Analyst – Salesforce

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: Minimum of 5 years of experience as a Business Analyst, Business Systems Analyst, or Functional Analyst.
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

Be part of AIM's growing success.

American Iron & Metal Company (AIM) is a recognized global leader in the metal recycling industry, with over 125 locations and 4,000 employees worldwide. We have continued to thrive for the past eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.

Join the AIM team, a growing team that, over the years, has transformed into a multifaceted company with business divisions that include metal recycling, construction waste recycling, weldment fabrication, demolition and dismantling, and auto recycling. We pride ourselves on doing good for the environment to help create a greener, more sustainable future for everyone.

It's simple: we do it right. We strive for excellence.

Job Description

The Business Systems Analyst (BSA) – Salesforce acts as a liaison between business needs and the Salesforce technical solution. The BSA analyzes business processes, defines functional requirements, and supports the implementation, maintenance, and continuous improvement of the organization’s business systems.

This is a temporary 12-month position with the possibility of becoming permanent afterwards.

Responsibilities:

Gather, analyze, and document business needs and system requirements with stakeholders.
Translate business needs into functional and non-functional requirements and define measurable success criteria.
Analyze and optimize “as-is” / “to-be” processes and model them using BPMN, Visio, or similar tools.
Create and maintain business analysis documentation, including BRDs, FRDs, User Stories, Use Cases, RTMs, Fit-Gap and impact analyses, CAB requests, and workshop documentation.
Collaborate with stakeholders, solution architects, and developers to design scalable solutions aligned with business objectives.
Manage product and solution roadmaps and identify continuous improvement opportunities.
Coordinate the application lifecycle, including maintenance, upgrades, vendors, security, performance, and enhancements.
Facilitate workshops, meetings, and decision-making committees while promoting cross-functional collaboration.
Support quality assurance activities, including test plans and cases, UAT, requirements validation, and defect management.
Contribute to system integrations, including interface design, data mapping and validation, and data quality and integrity.
Support change management activities, including impact assessments, change readiness, training, and knowledge transfer.
Provide Level 3 application support and coordinate Level 4 escalations with vendors and development teams.
Monitor solution performance, recommend improvements, and contribute to governance and long-term value creation.

Qualifications

To join our team:

Minimum of 5 years of experience as a Business Analyst, Business Systems Analyst, or Functional Analyst.
Bilingual proficiency in French and English, both written and spoken.

Skills and Tools:

Good knowledge of Salesforce.
Requirements management and collaboration: Confluence, Azure DevOps.
Process modeling and mapping: Microsoft Visio.
Documentation: Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint.
Data tools: Basic knowledge of SQL and Business Intelligence (BI) reporting tools is an asset.
Methodologies: Agile, Scrum, and Waterfall.

Additional Information

Ce que nous offrons !

Salaire compétitif + autres avantages;
Programme d'assurance collective et de REER;
Événements à l'échelle de l'entreprise tout au long de l'année (barbecue, fête de Noël, etc.);
Salle de sport gratuite sur place;
Deux cafétérias sur place (programme de repas subventionnés disponible);
Environnement de travail dynamique et gratifiant - travaillez sur des projets à fort impact et significatifs tout en vous amusant !

Apply About employer

More about this job

Responsibilities

Gather and document stakeholder needs, translate them into functional requirements, and analyze business processes to design scalable Salesforce solutions. Coordinate application lifecycle activities, integrations, testing, support, change management, and continuous improvement.

Requirements

Requires at least five years of experience as a Business Analyst, Business Systems Analyst, or Functional Analyst, along with written and spoken proficiency in both French and English. Good knowledge of Salesforce is required; experience with requirements and collaboration tools, process modeling, documentation, data tools, and Agile, Scrum, or Waterfall methodologies is relevant.

Skills

Business Analysis
Salesforce
Requirements Management
Business Process Analysis
BPMN
Microsoft Visio
Confluence
Azure DevOps
SQL
Business Intelligence Reporting
Agile
Scrum
Waterfall
Data Mapping
User Acceptance Testing
Change Management

Benefits

Group Insurance
Retirement Savings Plan
Company Events
On-Site Gym
On-Site Cafeterias
Subsidized Meal Program

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Business Systems Analysis
Business Analysis
Functional Requirements
Non-Functional Requirements
BPMN
Microsoft Visio
User Stories
Use Cases
Requirements Traceability Matrix
Fit-Gap Analysis
Confluence
Azure DevOps
SharePoint
Microsoft Office
SQL
Business Intelligence
Agile
Scrum
Waterfall
User Acceptance Testing
Data Mapping
System Integrations
Change Management
Application Support
Vendor Management
Metal Recycling

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