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Added 7 mins ago
SM
EPR Business Intelligence Developer Analytics & Reporting
St. Michael's Hospital
Toronto, ON
- Temporary
…role is responsible for the design, build, implementation, support and optimization of the EPR vendors analytics and reporting…
Added 7 mins ago
CN
Operations Specialist, Recycle Fuel Fabrication Laboratories (RFFL)
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Maintaining and continuously improving the Facility Systems Health Program to support safe, reliable, and efficient facility operations.
Added 22 mins ago
IL
Sommelier
Island Lake Lodge
Fernie, BC
- Full-time
Island Lake Lodge is seeking a knowledgeable and passionate Sommelier to elevate our wine program and deliver exceptional wine experiences for our guests.
Added 52 mins ago
OR
Senior Specialist, Dealer Support- Bilingual
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking Senior Specialist, Dealer Support- Bilingual. Reporting to the Manager, CS & Dealer Support Contact Centre Operations and Training, this role is responsible for…
Added 52 mins ago
A
Graphics and Reporting Specialist – Airport Project
AECOM
Mississauga, ON
- $65,000 to $95,000 CAD / year
- Full-time
· Support the development of executive-level and stakeholder-facing presentations and materials.
Added 1 hour ago
JI
Appliances Sales Specialist
J.D. Irving, Limited
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances…
Added 1 hour ago
RT
Privacy Specialist
Russell Tobin
Toronto, ON
- $90 to $105 CAD / hour
- Contract
Added 2 hours ago
Inventory Specialist
NDT Global Group
Leduc, AB
The goal of the Inventory Specialist is to execute, coordinate, and support the business by establishing, maintaining, and optimizing our global inventory system. At this level, the job…
Added 2 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 2 hours ago
Claims Investigation Specialist - 6months
The Canada Life Assurance Company
ON
…investigative mindset? We are looking for a Claims Investigation Specialist to join our Claims Investigation Team on a 6-month temporary…
Added 3 hours ago
OR
Senior Quality Control Specialist
OSL Retail Services
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business…
Added 11 hours ago
F
Technical Support Specialist- FortiSASE
Fortinet
Burnaby, BC
- Full-time
Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education
Added 12 hours ago
TO
Triage Quality Specialist (PT/OT)
The Ottawa Hospital
Ottawa, ON
- Full-time
The role is part of the Operations Team of the Ontario Workers Network (OWN). The Triage Quality Specialist is a key member of the OWN team that is responsible for ensuring quality…
Added 12 hours ago
UO
Senior Specialist, Academic Administration
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Responsible for developing programs and services at the faculty level related to maintaining high student satisfaction and favoring student retention. Plans benchmarking activities for…
Added 12 hours ago
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 13 hours ago
A
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
- Full-time
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 16 hours ago
Transcription Services Specialist, Court Services
Veritext
AB · Vancouver, BC
…on time and flawlessly accurate. The Transcription Services Specialist, Court Services (Canada) team, plays a pivotal role in managing all aspects of preparing transcripts for the…
Added 18 hours ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
We are looking for a Professional Standards and Training Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what…
Added 1 day ago
WS
Service Centre Outbound Specialist (Fixed Term)
WCG Services
Toronto, ON
- Full-time
The Service Centre Outbound Specialist is a customer-focused role within the Claims Team, responsible for obtaining and processing Checkpoint Claims to support program outcomes and ensure…
Added 2 days ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 2 days ago
BT
Junior Tax Analyst
Baker Tilly Canada
Courtice, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 2 days ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
We are looking for a Professional Standards and Training Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what…
Added 2 days ago
RB
Senior Security Specialist - Cloud Red Team(Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
At a team level, you will have exposure to operating in complex and critical environments that power our economy. You will work with talented and driven offensive security experts; refining…
Added 2 days ago
CG
Technical Specialist - Industrial
CSA Group
Toronto, ON
- $4,566.41 CAD / week
- Full-time
In Toronto, as per the collective agreement, the starting bi-weekly pay rate for a Technical Specialist is $4,566.41 CAD gross. CSA Group reserves the right to determine the appropriate…
Added 2 days ago
K
People and Culture Specialist
KFC
Vaughan, ON
- Full-time
The People & Culture Specialist plays a key role in delivering a consistent, positive, and engaging employee experience across KFC Canada’s Restaurant Support Centre. As the operational…

Closed listing

American Iron & Metal (AIM)

Field Operations Specialist

Hamilton, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Oct 26, 2026
Posting language: English
Posted: Sep 26, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.

Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.

We take pride in doing good things for the environment to help create a greener, more sustainable future for all.

It’s simple; we do it right. We AIM for excellence.

Job Description

What you’re responsible for:

Provide comprehensive end-user support across multiple Ontario locations, including on-site visits as needed.
Support users across Windows 11, iOS, Android, and macOS platforms in a Microsoft 365 environment.
Monitor the IT ticketing system, ensuring timely resolution and adherence to service-level agreements (SLAs).
Maintain and support both on-premise and cloud-based infrastructure, including Azure, Intune, and other Microsoft services.
Deploy, image, and configure desktops, laptops, and servers in accordance with client requirements.
Deliver desktop support services including hardware repairs, peripheral setup, and software installations.
Maintain network equipment adhering to IT standards across 40+ sites in Ontario.
Use remote diagnostic tools and internal/external knowledge bases to efficiently resolve technical incidents.
Coordinate with third-party vendors for issue resolution beyond internal support capacity.
Contribute to internal IT knowledge and support onboarding and training initiatives.
Identify opportunities to enhance IT support services and recommend process improvements.
Promote cybersecurity best practices and provide basic user guidance as needed

Qualifications

To join our team:

You have a minimum 3 years in an IT support role, ideally within both office and industrial environments.
You are proficient in Windows OS, Microsoft 365, and network fundamentals (e.g., TCP/IP, VPN).
You have system administration experience with Hybrid Azure / Active Directory, Intune, and MDM.
You have experience maintaining Cisco switches, Fortinet switches and firewalls
You have SolarWinds experience (asset)

Skills & Attributes

You have strong analytical and problem-solving skills; calm under pressure in fast-paced environments.
You have excellent verbal and written communication skills with a customer-first attitude.
You have a proactive and innovative mindset with a continuous improvement focus.
You are independent and dependable; able to work solo or collaboratively in a team.
You have a professional and courteous demeanor; represents IT with integrity and service excellence.
You have a general understanding of cybersecurity principles and practices.

Other Requirements

You have a valid Ontario driver’s license and flexibility to travel frequently across regional sites.

Additional Information

What we offer!

A competitive wage, vacation, benefits and a RRSP matching program
Annual AIM tuition scholarship program up to $8,500 per eligible dependents
The tools and support needed to be successful in your career and professional development
A dynamic & rewarding work environment that is also a lot of fun!

About employer

More about this job

Responsibilities

Provide end-user and desktop support across more than 40 Ontario sites, maintaining devices, network equipment, and on-premise and cloud infrastructure. Resolve IT incidents, coordinate with vendors, support onboarding and training, and recommend service improvements while promoting cybersecurity practices.

Requirements

Applicants need at least three years of IT support experience, proficiency with Windows, Microsoft 365, and networking fundamentals, and administration experience with Hybrid Azure/Active Directory, Intune, and MDM. Experience maintaining Cisco and Fortinet network equipment is required; SolarWinds experience is an asset, along with a valid Ontario driver's license and flexibility for frequent regional travel.

Skills

End-User Support
Windows 11
Microsoft 365
Azure
Intune
Active Directory
Mobile Device Management
Network Fundamentals
TCP/IP
VPN
Cisco Switches
Fortinet Switches and Firewalls
SolarWinds
Hardware Repair
Cybersecurity
Troubleshooting

Benefits

Vacation
Benefits
RRSP Matching Program
Tuition Scholarship Program

Visa sponsorship

Not detected in the job text

Keywords

IT Support
End-User Support
Windows 11
iOS
Android
macOS
Microsoft 365
Azure
Intune
Hybrid Azure
Active Directory
Mobile Device Management
TCP/IP
VPN
Cisco Switches
Fortinet Switches
Fortinet Firewalls
SolarWinds
IT Ticketing System
Service-Level Agreements
Desktop Support
Hardware Repair
Software Installation
Network Equipment
Remote Diagnostics
Cybersecurity
Vendor Coordination
IT Asset Management
Metal Recycling
Industrial Environments

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