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Added 23 mins ago
Financial Service Representative
PAY2DAY Inc.
Sudbury, ON · Greater Sudbury Metropolitan Area
Full-time
…maintaining attention to detail. Join us as a Financial Service Representative and become an integral part of a team that values proactive service, integrity, and community…
Added 24 mins ago
Real Estate Development - Senior Designer/Designer, Low Voltage Systems
Aritzia
Vancouver, BC
Full-time
…integrating the low-voltage systems that power our retail spaces, support our operations, and enhance the client and employee experience. Working closely with internal partners,…
Added 24 mins ago
Inventory Administration Coordinator II
Dawn Food Products Inc
Calgary, AB
…for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on.…
Added 39 mins ago
Product Support Representative - Engines & Transmission
Wajax
Edmonton, AB
Full-time
Retain and grow business relationships with key accounts by proactively identifying opportunities and presenting innovative solutions related to engines, transmissions, power generation…
Added 39 mins ago
Director, Commercial Projects
Vantage Group
Calgary, AB
$155,000 to $175,000 CAD / year
Full-time
…planning, coordination, and delivery of commercial initiatives that support revenue generation and terminal redevelopment. Acting as the key commercial representative on major airport…
Added 51 mins ago
Mobile Client Service Representative - Edm West Pointe Advisory Ctr
ATB Financial
AB · Edmonton, AB
Full-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 51 mins ago
Technical Sales Representative
SFC Energy North America
Grande Prairie, AB
Full-time
We're looking for a dynamic and results-driven Technical Sales Representative to join our team. Reporting to the Regional Sales Manager, this role is responsible for driving sales growth,…
Added 53 mins ago
Real Estate Development - Senior Designer/Designer, Low Voltage Systems
Aritzia
Vancouver, BC
Full-time
…integrating the low-voltage systems that power our retail spaces, support our operations, and enhance the client and employee experience. Working closely with internal partners,…
Added 54 mins ago
IT Risk & Compliance Analyst 2
Symcor
Mississauga, ON
Provide timely delivery and support to Information Security Operations team, as assigned to ensure control effectiveness for applicable processes.
Added 1 hour ago
B2B Sales Representative
Waste Connections
London, ON
Full-time
As an Outside Sales Representative you will be a hunter responsible for the entire sales cycle. From prospecting new business to leading a consultative sales process to onboarding new…
Added 1 hour ago
Customer Service Representative
Americold
London, ON
Full-time
…maintain paperwork for customer orders, and provide clerical support including scheduling and reporting. Occasional travel by automobile and airplane may be required for business…
Added 1 hour ago
Maintenance Technician - Cherry House (Canary Landing)
Tricon Residential
Toronto, ON · Cherry House at Canary Landing, Toronto ON
Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:
Added 1 hour ago
PIA Client Service Associate
TD
Markham, ON
Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…
Added 1 hour ago
Pre-Planning Director
Arbor Memorial Inc.
Cavan-Monaghan, ON
Full-time
…package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a…
Added 1 hour ago
Process Technician – Painter/Masker/Sealer – Afternoon
Collins Aerospace
Oakville, ON
Full-time
…problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we…
Added 1 hour ago
IIA Administrative Assistant, ScotiaMcLeod (Spanish/ English) - Toronto
Scotiabank
Toronto, ON
…individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing…
Added 1 hour ago
Senior Service Representative, Global Trade Operations
BMO
Toronto, ON · YNG
Full-time
The role may require periodic overtime based on business needs and/or working during Canadian holidays to support US clients.
Added 1 hour ago
Store Technical Service Representative (Full Time)
Best Buy Canada
Victoria, BC
Full-time
You’ll love it here! We are hiring immediately for a store technical service representative, which we call an in-store service agent. In this role, you will provide technical support to…
Added 1 hour ago
Senior Product Manager, Cross Platform Experience
Manulife
Toronto, ON · Waterloo, ON
Full-time
Co-lead the enterprise member experience roadmap in partnership with Product, Technology, Architecture, Data, Operations, and Business leaders.
Added 1 hour ago
AVP & Senior Counsel, Litigation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…the of the Canadian Litigation and Employment team. You will support our Canadian business units by providing practical and timely legal representation and advice on a variety of legal…
Added 1 hour ago
Représentant / représentante de territoire
BMR
Montreal, QC
Full-time
Supporter les marchands dans l’identification de leurs stratégies de ventes, de marges et d’opérations ainsi que dans leurs activités promotionnelles ;
Added 1 hour ago
Représentant / représentante de territoire
BMR
ON · Ottawa, Ontario
Full-time
Supporter les marchands dans l’identification de leurs stratégies de ventes, de marges et d’opérations ainsi que dans leurs activités promotionnelles ;
Added 1 hour ago
Specialist, Environmental Services
SaskPower
Coronach, SK
Full-time
…Station near Coronach, SK. The Specialist provides environmental support to SaskPower Operations, including supporting employees to ensure work is conducted in accordance with environmental…
Added 1 hour ago
Financial Service Representative - LendDirect Office 1635
LendDirect
Nanaimo, BC
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 1 hour ago
Financial Service Representative - LendDirect Office 1635
Attain Finance
Nanaimo, BC
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…

Americold

Customer Service Representative

London, ON, Canada

Job type: Full-time
Education: High school diploma
Experience: Minimum 0 years of experience required in customer service or clerical support.
Posting language: English
Posted: Sep 23, 2026

Apply About employer

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Original job description

What You'll Do

You will respond to customer inquiries and complaints related to work orders, shipments, and inventory counts, ensuring prompt and efficient resolution. You will act as a liaison between customers and internal teams for account administration and invoicing, generate and maintain paperwork for customer orders, and provide clerical support including scheduling and reporting. Occasional travel by automobile and airplane may be required for business purposes.

Essential Functions

Respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts.
Report customer feedback to management and act as a liaison between customers and internal teams for account administration and invoicing.
Generate and maintain all paperwork and information required for customer work orders, including tracking orders and updating inventory records.
Verify computer-generated invoices to assure proper invoicing of accounts.
Provide clerical support, such as overseeing paperwork associated with orders, maintaining files, answering phones, and greeting visitors.
Schedule loads as required and maintain updated reports to ensure all loads are empty and closed.
Resolve issues related to refused product, over short, and damaged orders.
Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

High school diploma or general education degree (GED) required.
Minimum 0 years of experience required in customer service or clerical support.
Accurate typing and data entry skills required.
Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
Ability to operate desktop computers and office equipment required.

What Could Set You Apart

Ability to manage multiple tasks efficiently.
Experience adapting to changing work environments.
Initiative in addressing new challenges.
Effective verbal and written communication.
Experience resolving complex customer issues.
Understanding of customer product storage and handling requirements.
Ability to collaborate and respond constructively to feedback.
Familiarity with scheduling and inventory reporting systems.

Physical Requirements

Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.

Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.

Requires ability to comprehend and communicate with others, verbally and/or in writing.

May require travel by automobile and airplane for business.

May require visits to warehouse operations in temperatures at or below freezing.

May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Americold is an equal opportunity employer. We will provide equitable treatment and accommodation to ensure barrier-free employment. To avoid any delays in the recruitment process, if you require accommodation to apply you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

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More about this job

Responsibilities

The representative will manage customer inquiries, complaints, and account administration while maintaining accurate paperwork for orders and invoices. They will also provide clerical support, schedule loads, and act as a liaison between customers and internal teams.

Requirements

Candidates must have a high school diploma or GED and proficiency in Microsoft Office and Warehouse Management Systems. Strong data entry skills and the ability to work in an on-site warehouse environment are required.

Skills

Customer Service
Data Entry
Clerical Support
Warehouse Management Systems
Microsoft Office Suite
Invoicing
Inventory Management
Scheduling
Communication
Problem Solving
Order Tracking
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Warehouse Management Systems
Microsoft Office Suite
Data Entry
Invoicing
Inventory Records
Clerical Support
Logistics
Order Tracking
Scheduling
Food Safety
Account Administration
Reporting

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