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Added 9 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Mississauga, ON
- Part-time
RCSS 3050 Argentia Rd, Mississauga, ON L5N 0A2 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Halifax, NS
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Halifax, NS
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Edmonton, AB
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
London, ON
- Full-time
We are hiring for a full-time Asset Protection Representative at Real Canadian Superstore located at 825 Oxford Street East. This position requires open availability based on store hours,…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Prince Albert, SK
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Langford, BC
- Full-time
Real Canadian Superstore in Langford, BC located at 835 Langford Pkwy is looking for an Asset Protection Representative, formerly Loss Prevention. Enjoy an exciting career with one of the…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Duncan, BC
- Full-time
Real Canadian Superstore in Duncan, BC located at 291 Cowichan Way is looking for an Asset Protection Representative, formerly Loss Prevention. Enjoy an exciting career with one of the…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Peterborough, ON
- Full-time
Shoppers Drug Mart in Peterborough is looking for an Asset Protection Representative, formerly Loss Prevention. Enjoy an exciting career with one of the largest Asset Protection teams in…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Ajax, ON
- Full-time
Shoppers Drug Mart in Ajax is looking for an Asset Protection Representative, formerly Loss Prevention. Enjoy an exciting career with one of the largest Asset Protection teams in Canada and…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Listowel, ON
- Full-time
We are hiring for a full-time Asset Protection Representative at Zehrs in Listowel, located at 600 MItchelle Road South. This position requires open availability based on store hours,…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Winnipeg, MB
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
Loblaw located at 50 Musgrave St, Toronto, ON, M4E 3W2 is looking for an Asset Protection Representative, formerly Loss Prevention. Enjoy an exciting career with one of the largest Asset…
Added 11 mins ago
WC
Customer Service Representative: Waste Hauling Services
Waste Connections of Canada
Ajax, ON
- Full-time
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Ottawa, ON
- Full-time
Shoppers Drug Mart at 50 Rideau Street is hiring an Asset Protection Representative.
Added 11 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
London, ON
- Part-time
Loblaw store #1027 - located at 1740 Richmond St. N., ON, is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming…
Added 11 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Calgary, AB
- Part-time
Real Canadian Superstore 5858 Signal Hill Centre SW, Calgary, AB is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a…
Added 11 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Calgary, AB
- Part-time
Real Canadian Superstore 5251 Country Hills Blvd NW, Calgary, AB is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Alliston, ON
- Full-time
We are hiring for a full-time Asset Protection Representative at 30 King Street S, Alliston, ON. This position requires open availability based on store hours, including evenings and…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
Loblaw located at 650 Dupont St, Toronto, ON M6G 4B1 is looking for an Asset Protection Representative, formerly Loss Prevention. Enjoy an exciting career with one of the largest Asset…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Edmonton, AB
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Timmins, ON
- Full-time
We are hiring for a full-time Asset Protection Representative at 1500-D Riverside Drive, Timmins, ON. This position requires open availability based on store hours, including evenings and…
Added 11 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Edmonton, AB
- Part-time
Real Canadian Superstore 11541 Kingsway NW, Edmonton, AB is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming…
Added 11 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Edmonton, AB
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 11 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Calgary, AB
- Part-time
Real Canadian Superstore 19655 Seton Way SE, Calgary, AB is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming…

Americold

Customer Service Representative

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Education: High school diploma
Experience: Minimum 0 years of experience required in customer service or clerical support.
Posting language: English
Posted: Oct 6, 2026

Original job description

What You'll Do

You will respond to customer inquiries and complaints related to work orders, shipments, and inventory counts, ensuring prompt and efficient resolution. You will act as a liaison between customers and internal teams for account administration and invoicing, generate and maintain paperwork for customer orders, and provide clerical support including scheduling and reporting. Occasional travel by automobile and airplane may be required for business purposes.

Essential Functions

Respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts.
Report customer feedback to management and act as a liaison between customers and internal teams for account administration and invoicing.
Generate and maintain all paperwork and information required for customer work orders, including tracking orders and updating inventory records.
Verify computer-generated invoices to assure proper invoicing of accounts.
Provide clerical support, such as overseeing paperwork associated with orders, maintaining files, answering phones, and greeting visitors.
Schedule loads as required and maintain updated reports to ensure all loads are empty and closed.
Resolve issues related to refused product, over short, and damaged orders.
Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

High school diploma or general education degree (GED) required.
Minimum 0 years of experience required in customer service or clerical support.
Accurate typing and data entry skills required.
Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
Ability to operate desktop computers and office equipment required.

What Could Set You Apart

Ability to manage multiple tasks efficiently.
Experience adapting to changing work environments.
Initiative in addressing new challenges.
Effective verbal and written communication.
Experience resolving complex customer issues.
Understanding of customer product storage and handling requirements.
Ability to collaborate and respond constructively to feedback.
Familiarity with scheduling and inventory reporting systems.

Physical Requirements

Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.

Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.

Requires ability to comprehend and communicate with others, verbally and/or in writing.

May require travel by automobile and airplane for business.

May require visits to warehouse operations in temperatures at or below freezing.

May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Americold is an equal opportunity employer. We will provide equitable treatment and accommodation to ensure barrier-free employment. To avoid any delays in the recruitment process, if you require accommodation to apply you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

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More about this job

Responsibilities

The Customer Service Representative will manage customer inquiries, complaints, and account administration while maintaining accurate paperwork for orders and inventory. They will also provide clerical support, schedule loads, and act as a liaison between customers and internal teams.

Requirements

Candidates must have a high school diploma or GED and proficiency in Microsoft Office and Warehouse Management Systems. Accurate typing and data entry skills are required, along with the ability to work in an on-site environment.

Skills

Customer service
Data entry
Clerical support
Warehouse management systems
Microsoft office suite
Invoicing
Inventory management
Scheduling
Communication
Problem solving
Multitasking
Record keeping
Order tracking
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Warehouse Management Systems
Microsoft Office Suite
Data Entry
Invoicing
Inventory Records
Clerical Support
Logistics
Order Tracking
Scheduling
Account Administration
Food Safety
Supply Chain

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