Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 5, 2026

Hiring at a glance

View jobs

Open jobs: 3,488
Employers: 759

Advertised starting pay

Average starting payCAD / hour: $18.72Across 564 listings
Average starting payCAD / year: $48,376Across 89 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%30 listings
Hybrid: 6%211 listings
On-site: 93%3,242 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (431), Circle K (289).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 1 day ago
JA
Customer Service Agent (PT)
Jazz Aviation LP
Toronto, ON
- Part-time
Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work
Added 1 day ago
CF
Inside Sales/Customer Service Representative
Columbia Forest Products
Saint-Casimir, QC · St Casimir, QC
- Full-time
…cut veneers is looking for an experienced internal sales and customer service representative for their Canadian operations. This individual will work closely with the field sales team to…
Added 1 day ago
FV
Customer Service Representative I
Fraser Valley Regional District
Chilliwack, BC
- Full-time
Customer Service Representative I - Fraser Valley Regional District
Added 1 day ago
E
Customer Service Representative - Port Hawkesbury
Enterprise
Port Hawkesbury, NS
- Internship
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 1 day ago
Customer Service Representative
Circle K
Truro, NS
As a Customer Service Representative, you will enjoy:
Added 1 day ago
CK
Part-Time Customer Service Representative
Circle K
NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 1 day ago
K
Customer Service Representative
Kuehne+Nagel
Montreal, QC
- Full-time
Added 1 day ago
M
Customer Service Representative
MigMig
Vancouver, BC
- Part-time
Added 1 day ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB Financial
Calgary, AB
- Part-time
Added 1 day ago
IG
Bilingual Customer Service Representative
Insight Global
Brampton, ON
- $18 to $19 CAD / hour
- Contract
Role: Bilingual Customer Service Representative
Added 1 day ago
Customer Service Representative
AkzoNobel
AB · Edmonton
Added 1 day ago
AC
Customer Service Agent - Claims
Alimentation Couche-Tard
Laval, QC
- Internship
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 1 day ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 day ago
WG
Customer Service Representative
Watson Gloves
Calgary, AB
- Full-time
…our people and our customers that deliver above and beyond customer and employee experiences based in Integrity and Continuous…
Added 1 day ago
Customer Service Representative - Barrie Financial Centre, Barrie (30 hrs/week)
Scotiabank
Barrie, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 day ago
FB
Customer Service Representative - TEMPLATE2
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Full-time
Added 1 day ago
NT
Représentant en transport et service à la clientèle - Transport and Customer Service Representative
Nature's Touch Inc.
Montreal, QC
- Full-time
Added 1 day ago
J
Préposé(e), Service à la clientèle/ Guest Services Representative
JLL
Montreal, QC · CAN-CLIENT Montreal-Galeries d'Anjou
- Part-time
Added 1 day ago
A
Customer Service Representative
Americold
London, ON
- Full-time
You will respond to customer inquiries and complaints related to work orders, shipments, and inventory counts, ensuring prompt and efficient resolution. You will act as a liaison between…
Added 1 day ago
CF
Bilingual Inside Sales/Customer Service Representative
Columbia Forest Products
Kitchener, ON
- Full-time
…cut veneers is looking for an experienced internal sales and customer service representative for their Canadian operations. This individual will work closely with the field sales team to…
Added 1 day ago
DT
Customer Service Associate
Dollar Tree Stores
Campbell River, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 day ago
DT
Customer Service Associate I
Dollar Tree Stores
Victoria, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 day ago
FB
Customer Service Representative - TEMPLATE2
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 1 day ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 1 day ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time

Americold

Customer Service Representative

London, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: Minimum 0 years of experience required in customer service or clerical support.
Posting language: English
Posted: Nov 3, 2026

Original job description

What You'll Do

You will respond to customer inquiries and complaints related to work orders, shipments, and inventory counts, ensuring prompt and efficient resolution. You will act as a liaison between customers and internal teams for account administration and invoicing, generate and maintain paperwork for customer orders, and provide clerical support including scheduling and reporting. Occasional travel by automobile and airplane may be required for business purposes.

Essential Functions

Respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts.
Report customer feedback to management and act as a liaison between customers and internal teams for account administration and invoicing.
Generate and maintain all paperwork and information required for customer work orders, including tracking orders and updating inventory records.
Verify computer-generated invoices to assure proper invoicing of accounts.
Provide clerical support, such as overseeing paperwork associated with orders, maintaining files, answering phones, and greeting visitors.
Schedule loads as required and maintain updated reports to ensure all loads are empty and closed.
Resolve issues related to refused product, over short, and damaged orders.
Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

High school diploma or general education degree (GED) required.
Minimum 0 years of experience required in customer service or clerical support.
Accurate typing and data entry skills required.
Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
Ability to operate desktop computers and office equipment required.

What Could Set You Apart

Ability to manage multiple tasks efficiently.
Experience adapting to changing work environments.
Initiative in addressing new challenges.
Effective verbal and written communication.
Experience resolving complex customer issues.
Understanding of customer product storage and handling requirements.
Ability to collaborate and respond constructively to feedback.
Familiarity with scheduling and inventory reporting systems.

Physical Requirements

Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.

Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.

Requires ability to comprehend and communicate with others, verbally and/or in writing.

May require travel by automobile and airplane for business.

May require visits to warehouse operations in temperatures at or below freezing.

May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Americold is an equal opportunity employer. We will provide equitable treatment and accommodation to ensure barrier-free employment. To avoid any delays in the recruitment process, if you require accommodation to apply you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will manage customer inquiries, complaints, and work orders while acting as a liaison between customers and internal teams. They are also responsible for maintaining accurate paperwork, invoicing, and providing general clerical support within the warehouse environment.

Requirements

Candidates must possess a high school diploma or GED and have proficiency in Microsoft Office and Warehouse Management Systems. Accurate data entry skills and the ability to work in a fast-paced environment are essential for this role.

Skills

Customer Service
Data Entry
Clerical Support
Warehouse Management Systems
Microsoft Office Suite
Invoicing
Inventory Records
Scheduling
Communication
Problem Solving
Order Tracking
Reporting
Attention To Detail
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Warehouse Management Systems
Microsoft Office Suite
Data Entry
Invoicing
Inventory Management
Clerical Support
Logistics
Order Processing
Scheduling
Reporting
Communication
Documentation
Administrative Support
Supply Chain

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