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Added 2 mins ago
TH
Merchandise Execution Associate Part Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 2 mins ago
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Sales Enablement Coordinator
Manulife
Vancouver, BC · Toronto, ON · Waterloo, ON
- Full-time
Experience in or knowledge of the life insurance business and related products.
Added 2 mins ago
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Manager Engineering
Manulife
Waterloo, ON
- Full-time
5–10 years of progressive management experience, including leadership experience in technology and within financial services and/or insurance environments.
Added 2 mins ago
TA
Sales Representative - Client TELUS
The Acquisition Group
Vancouver, BC
- Full-time
No sales experience? We hire for potential. Our team provides the training, coaching, and support you need to succeed from day one.
Added 2 mins ago
TA
Sales Representative - Client TELUS
The Acquisition Group
Langley (City), BC
- Full-time
No sales experience? We hire for potential. Our team provides the training, coaching, and support you need to succeed from day one.
Added 2 mins ago
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Member Service Representative I (Full-Time, Permanent) West End
Access Credit Union
Winnipeg, MB
- Full-time
Minimum of 1-year previous experience in customer/member service role
Added 17 mins ago
AC
Pilot Training Scheduling Analyst - Temporary
Air Canada
Toronto, ON
- Full-time
Participate on the joint Air Canada Crew Manning Steering Committee as a company representative.
Added 17 mins ago
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Opportunités d’emploi – Techniciens diesel
Ryder Supply Chain Solutions
Quebec, QC · Vanier
- Full-time
Aptitude démontrée et expérience appliquée en réparation mécanique de moteurs à essence ou diesel automobiles, y compris :
Added 17 mins ago
Investment Representative, Scotia iTRADE - Ottawa, ON (French/Mandarin/Cantonese)
Scotiabank
Ottawa, ON
…educational tools and resources, and a personalized digital experience. Joining our Contact Centre means working in a fast-paced and rewarding environment, supporting our clients through…
Added 17 mins ago
ScotiaMcLeod Administrative Associate - London, ON
Scotiabank
London, ON
Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
Added 17 mins ago
Customer Service Representative - Barrie Financial Centre, Barrie (30 hrs/week)
Scotiabank
Barrie, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 17 mins ago
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Reliability Manager
Electricity Canada
Ottawa, ON
- $75,000 to $80,000 CAD / year
- Contract
Work with reliability program participants in their respective committees to deliver value-add services while ensuring a positive customer experience.
Added 17 mins ago
VM
Student Sales Representative
Vantage Marketing Canada
Toronto, ON
- Internship
The OpportunityAs a Business Development Representative, you'll work directly with our leadership team in a fast-paced, performance-driven environment.You'll gain hands-on experience in…
Added 17 mins ago
LH
2600002502 - Registered Practical Nurse
Lakeridge Health
Ajax, ON
- Full-time
Current employment experience in medical/surgical units (minimum 1 year);
Added 32 mins ago
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Truck and Coach Shop Technician
Wajax
Regina, SK
- Full-time
Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis, and…
Added 32 mins ago
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Heavy Equipment Technician - Shop
Wajax
Prince George, BC
- Full-time
…(gasoline and diesel), and engine components typically on-site at customer or roadside…
Added 32 mins ago
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Heavy Equipment Technician - Field
Wajax
Prince George, BC
- Full-time
…(gasoline and diesel), and engine components typically on-site at customer or roadside…
Added 32 mins ago
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Inside Sales Representative - Bearings/Hydraulics
Wajax
Charlottetown, PE
- Full-time
Engaging customers with a focus on customer quote creation and order fulfillment, creating customer satisfaction and adding value to the customer’s buying experience. Provide consistently…
Added 32 mins ago
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Shipper/Receiver
Wajax
Wabush, NL
- Full-time
Prepares packages to be sent out in accordance with information on the packing slip, picks and packs goods for shipment as per customer and branch orders.
Added 32 mins ago
Customer Account Representative
Bunge
Swift Current No. 137, SK · Swift Current, SK
The Customer Account Representative I is responsible for procuring grain products by developing and maintaining strong relationships with producers and customers within an assigned…
Added 32 mins ago
Customer Care Representative-Victoria, BC
Sonova AG
Victoria, BC
If so, we think you belong here at Connect Hearing as a Customer Care Representative!
Added 32 mins ago
Keyholder - BOSS Niagara
HB Canada, Inc.
Niagara-on-the-Lake, ON
Strong customer service and selling experience
Added 32 mins ago
FB
Customer Service Representative - TEMPLATE2
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 32 mins ago
AS
Electrical Engineer
Alliance Search Partners
Mississauga, ON
- Full-time
Our Customer is seeking an experienced MV/HV & Substation Engineering Program & Team Leader to lead and scale our portfolio of medium-voltage (MV), high-voltage (HV), substation, protection…
Added 46 mins ago
Valet/Welcome Ambassador - Seasonal
Wickaninnish Inn
Tofino, BC
Valets work with our Chief Concierge, in assisting our guests and ensuring their experience at the Wickaninnish Inn is all it can be. Valets are responsible for greeting each and every…

Americold

Customer Service Representative

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Education: High school diploma
Experience: Minimum 0 years of experience required in customer service or clerical support.
Posting language: English
Posted: Nov 3, 2026

Original job description

What You'll Do

You will respond to customer inquiries and complaints related to work orders, shipments, and inventory counts, ensuring prompt and efficient resolution. You will act as a liaison between customers and internal teams for account administration and invoicing, generate and maintain paperwork for customer orders, and provide clerical support including scheduling and reporting. Occasional travel by automobile and airplane may be required for business purposes.

Essential Functions

Respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts.
Report customer feedback to management and act as a liaison between customers and internal teams for account administration and invoicing.
Generate and maintain all paperwork and information required for customer work orders, including tracking orders and updating inventory records.
Verify computer-generated invoices to assure proper invoicing of accounts.
Provide clerical support, such as overseeing paperwork associated with orders, maintaining files, answering phones, and greeting visitors.
Schedule loads as required and maintain updated reports to ensure all loads are empty and closed.
Resolve issues related to refused product, over short, and damaged orders.
Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

High school diploma or general education degree (GED) required.
Minimum 0 years of experience required in customer service or clerical support.
Accurate typing and data entry skills required.
Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
Ability to operate desktop computers and office equipment required.

What Could Set You Apart

Ability to manage multiple tasks efficiently.
Experience adapting to changing work environments.
Initiative in addressing new challenges.
Effective verbal and written communication.
Experience resolving complex customer issues.
Understanding of customer product storage and handling requirements.
Ability to collaborate and respond constructively to feedback.
Familiarity with scheduling and inventory reporting systems.

Physical Requirements

Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.

Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.

Requires ability to comprehend and communicate with others, verbally and/or in writing.

May require travel by automobile and airplane for business.

May require visits to warehouse operations in temperatures at or below freezing.

May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Americold is an equal opportunity employer. We will provide equitable treatment and accommodation to ensure barrier-free employment. To avoid any delays in the recruitment process, if you require accommodation to apply you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

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More about this job

Responsibilities

The Customer Service Representative will manage customer inquiries, complaints, and work orders while acting as a liaison between customers and internal teams. They are also responsible for maintaining accurate paperwork, invoicing, and providing general clerical support within the warehouse environment.

Requirements

Candidates must possess a high school diploma or GED and have proficiency in Microsoft Office and Warehouse Management Systems. Accurate data entry skills and the ability to work in a fast-paced environment are essential for this role.

Skills

Customer Service
Data Entry
Clerical Support
Warehouse Management Systems
Microsoft Office Suite
Invoicing
Inventory Records
Scheduling
Communication
Problem Solving
Order Tracking
Reporting
Attention To Detail
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Warehouse Management Systems
Microsoft Office Suite
Data Entry
Invoicing
Inventory Management
Clerical Support
Logistics
Order Processing
Scheduling
Reporting
Communication
Documentation
Administrative Support
Supply Chain

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