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Added 10 mins ago
AC
Pilot Training Scheduling Analyst - Temporary
Air Canada
Toronto, ON
- Full-time
Manage the Pilot training plan. Provide analytical support to the Flight Operations Crew Planning department.
Added 10 mins ago
Director of Programming and Operations
University of Guelph
Guelph, ON
Reporting to the Senior Director, Athletics & Recreation, the Director, Programming and Operations provides strategic leadership, operational oversight, and administrative direction across…
Added 10 mins ago
Senior Director - Cancer Care Program
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Vice President of Operations, the Senior Director, Cancer Care will be responsible for the overall planning for cancer services in Nova Scotia to support the clinical,…
Added 25 mins ago
W
Shipper/Receiver
Wajax
Wabush, NL
- Full-time
…activities within the work area, and operating a forklift in support of the movement of…
Added 25 mins ago
Customer Care Representative-Victoria, BC
Sonova AG
Victoria, BC
If so, we think you belong here at Connect Hearing as a Customer Care Representative!
Added 25 mins ago
Keyholder - BOSS Niagara
HB Canada, Inc.
Niagara-on-the-Lake, ON
Maintain high levels of communication with sales associates, support staff, managers, corporate personnel and customers
Added 25 mins ago
DI
Financial Controller
Drake International
St. Thomas, ON
- Full-time
…as the business grows. This role supports both finance and operations, requiring a highly analytical, detail-oriented professional who thrives in a fast-paced, evolving…
Added 25 mins ago
AS
Electrical Engineer
Alliance Search Partners
Mississauga, ON
- Full-time
o SCADA/RTU integration, telecom/communications (IEC-61850, Modbus, DNP3), and sequence-of-operations
Added 40 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Regina, SK
…tailor-made for you! Canadian Linen seeks a driven Customer Service Representative to take charge of delivering exceptional service and managing accounts for our valued…
Added 40 mins ago
SE
Sr Subsea Engineer
Suncor Energy
St. John's, NL
- Full-time
Are you ready to take on a critical role at the forefront of offshore energy operations? We are seeking a highly skilled Subsea Engineer to support our offshore oil and gas team. In this…
Added 40 mins ago
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Medical Communications Officer - Full Time Term (12 Months) - (Start Date: January 2027)
Medavie
Dartmouth, NS · NS Communication Centre Dartmouth
- Full-time
…efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively…
Added 40 mins ago
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Transfer Administrator, Medical Communication Centre - Full Time Term (6 Months) - (Start Date: January 2027)
Medavie
Dartmouth, NS · NS Communication Centre Dartmouth
- Full-time
…efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively…
Added 40 mins ago
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Shipper Receiver
Xylem
Mississauga, ON
- Full-time
Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
Added 40 mins ago
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Route Trainee - UniFirst Canada
UniFirst
AB
- Full-time
…our robust, blended learning programs while supporting daily operations and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries,…
Added 40 mins ago
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Financial Services Representative (English and French speaking)
CIBC
Mississauga, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 40 mins ago
UO
Experienced Structural Analysis Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
…solutions into broader program goals, while providing technical support for field operations. Additionally, the engineer will assist in the development of project plans and documentation,…
Added 55 mins ago
CH
Senior Building Manager, Portfolio Support & Training
Co-operative Housing Federation BC
Vancouver, BC
- Full-time
As a senior on-site representative of Community Land Trust (CLT), the Senior Building Manager works independently to support property operations, residents, Boards of Directors,…
Added 55 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Mississauga, ON
- Full-time
Support Operations – Ensure compliance with company standards, security policies, and provincial regulations.
Added 55 mins ago
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Préposé(e), Service à la clientèle/ Guest Services Representative
JLL
Montreal, QC · CAN-CLIENT Montreal-Galeries d'Anjou
- Part-time
Added 55 mins ago
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Customer Service Representative
Americold
London, ON
- Full-time
…maintain paperwork for customer orders, and provide clerical support including scheduling and reporting. Occasional travel by automobile and airplane may be required for business…
Added 1 hour ago
CF
Bilingual Inside Sales/Customer Service Representative
Columbia Forest Products
Kitchener, ON
- Full-time
…looking for an experienced internal sales and customer service representative for their Canadian operations. This individual will work closely with the field sales team to service an…
Added 1 hour ago
Warehouse Associate Lead I (Trade Shows & Events)
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Oakville, ON
As an Asset Technician Lead I, you’ll help keep our warehouse operations running smoothly, ensuring client and rental assets are accurately tracked, inspected, organized, and ready to ship…
Added 1 hour ago
SRCE-26-655, EREC, Term Building Operator
Nova Scotia Regional Centres for Education & CSAP
St. Peter's, NS
…success. The Strait Regional Centre for Education, with the support of approximately 1,166 employees, works diligently to achieve its mission “to empower our children and youth, within…
Added 1 hour ago
E
Utility Services Representative
Enbridge
Timmins, ON
- Full-time
Bargaining Unit/Local: Unifor Local 795 Timmins Lake Operations
Added 1 hour ago
Shift Manufacturing Supervisor
Westinghouse Electric Company, LLC
Peterborough, ON
As a Shift Manufacturing Supervisor, you will lead day-shift machining, welding, fabrication, and assembly operations within our nuclear manufacturing facility. You will directly manage…

Americold

Customer Service Representative

London, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: Minimum 0 years of experience required in customer service or clerical support.
Posting language: English
Posted: Nov 3, 2026

Original job description

What You'll Do

You will respond to customer inquiries and complaints related to work orders, shipments, and inventory counts, ensuring prompt and efficient resolution. You will act as a liaison between customers and internal teams for account administration and invoicing, generate and maintain paperwork for customer orders, and provide clerical support including scheduling and reporting. Occasional travel by automobile and airplane may be required for business purposes.

Essential Functions

Respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts.
Report customer feedback to management and act as a liaison between customers and internal teams for account administration and invoicing.
Generate and maintain all paperwork and information required for customer work orders, including tracking orders and updating inventory records.
Verify computer-generated invoices to assure proper invoicing of accounts.
Provide clerical support, such as overseeing paperwork associated with orders, maintaining files, answering phones, and greeting visitors.
Schedule loads as required and maintain updated reports to ensure all loads are empty and closed.
Resolve issues related to refused product, over short, and damaged orders.
Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

High school diploma or general education degree (GED) required.
Minimum 0 years of experience required in customer service or clerical support.
Accurate typing and data entry skills required.
Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
Ability to operate desktop computers and office equipment required.

What Could Set You Apart

Ability to manage multiple tasks efficiently.
Experience adapting to changing work environments.
Initiative in addressing new challenges.
Effective verbal and written communication.
Experience resolving complex customer issues.
Understanding of customer product storage and handling requirements.
Ability to collaborate and respond constructively to feedback.
Familiarity with scheduling and inventory reporting systems.

Physical Requirements

Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.

Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.

Requires ability to comprehend and communicate with others, verbally and/or in writing.

May require travel by automobile and airplane for business.

May require visits to warehouse operations in temperatures at or below freezing.

May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Americold is an equal opportunity employer. We will provide equitable treatment and accommodation to ensure barrier-free employment. To avoid any delays in the recruitment process, if you require accommodation to apply you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

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More about this job

Responsibilities

The Customer Service Representative will manage customer inquiries, complaints, and work orders while acting as a liaison between customers and internal teams. They are also responsible for maintaining accurate paperwork, invoicing, and providing general clerical support within the warehouse environment.

Requirements

Candidates must possess a high school diploma or GED and have proficiency in Microsoft Office and Warehouse Management Systems. Accurate data entry skills and the ability to work in a fast-paced environment are essential for this role.

Skills

Customer Service
Data Entry
Clerical Support
Warehouse Management Systems
Microsoft Office Suite
Invoicing
Inventory Records
Scheduling
Communication
Problem Solving
Order Tracking
Reporting
Attention To Detail
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Warehouse Management Systems
Microsoft Office Suite
Data Entry
Invoicing
Inventory Management
Clerical Support
Logistics
Order Processing
Scheduling
Reporting
Communication
Documentation
Administrative Support
Supply Chain

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