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Added 27 mins ago
LH
2600002877 - Registered Practical Nurse
Lakeridge Health
Oshawa, ON
- Full-time
…Nurses will teach, delegate, assign and supervise Personal Support Workers in delivery of patient care. As an individual practitioner, the RPN will maintain competence and professionalism…
Added 27 mins ago
LH
2600002158 - Perioperative Support
Lakeridge Health
Ajax, ON
- Full-time
The Surgical Suite Perioperative Support is an integral member of the Surgical Program and Multidisciplinary team, working in close collaboration with other team members in providing…
Added 27 mins ago
SH
Health Care Aide - Certified
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
…Nurse as team leaders, the Health Care Aide (HCA) provides support and assistance to residents/patients in Activities of Daily Living (ADLs) as identified in the care plan. The HCA works to…
Added 27 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 27 mins ago
K
Customer Service Representative
Kuehne+Nagel
Montreal, QC
- Full-time
…Albert-Hudon in Montreal-Nord is looking for a new Customer Service Representative to join our Contract Logistics…
Added 27 mins ago
L
Product Technical Lead (SAP FICO)
LCBO
Toronto, ON
- Full-time
As SAP FICO Product Technical Lead, you will act as a trusted representative within the product team, partnering with business and IT stakeholders to design effective, sustainable technical…
Added 27 mins ago
GI
Sales Representative
Grimco, Inc.
Burnaby, BC
- $58,000 to $63,000 CAD / year
- Full-time
The Inside Sales Representative at Grimco is a key member of the territory sales team, responsible for managing inbound phone and chat communications, processing orders, providing…
Added 28 mins ago
Casual Community Support Workers (Kamloops)
Connective
Kamloops, BC
…from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12…
Added 28 mins ago
Casual Residential Community Living Worker - Hope House 382
Connective
Kamloops, BC
…planning for individuals living in a residence. Are required to support the individual in successfully completing goals and activities aligned with the Quality-of-Life…
Added 28 mins ago
P
Sales Representative - 1 Year Contract
PepsiCo
Dartmouth, NS
- Contract
As a Sales Representative for PepsiCo Beverages Canada, you will be maximizing business growth through the acquisition of new customers and maintenance of existing customer in various…
Added 28 mins ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
New Westminster, BC
- Full-time
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union.
Added 28 mins ago
C
Account Representative- Sales Training Program (Calgary) January 18, 2027 Start Date
CDW
Calgary, AB
- Full-time
…industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 28 mins ago
C
Account Representative- Sales Training Program (Edmonton) January 18, 2027 Start Date
CDW
Edmonton, AB
- Full-time
…industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 28 mins ago
C
Account Representative- Sales Training Program (Ottawa) January 18, 2027 Start Date
CDW
Ottawa, ON
- Full-time
…industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and Executive Account…
Added 42 mins ago
BC
Site Manager - Infrastructure and Site Services (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets.
Added 43 mins ago
K
Senior Business Development Representative
Keyera
Calgary, AB
- Full-time
Competitive total rewards that recognize your contribution and support your wellbeing
Added 57 mins ago
M
Customer Service Representative
MigMig
Vancouver, BC
- Part-time
Added 57 mins ago
GO
Bilingual Manager, Translation Services
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 57 mins ago
GO
Placement Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 57 mins ago
SH
Registered Nurse - Dialysis
Southern Health-Santé Sud
Steinbach, MB
- Full-time
The Registered Nurse (RN)/Registered Psychiatric Nurse (RPN) applies the nursing process to support clients/residents/patients in achieving and maintaining their optimum level of health…
Added 57 mins ago
SH
Home Care Attendant
Southern Health-Santé Sud
MB · Vita, MB
- Full-time
…is responsible for the provision of personal care and home support services to an individual or group of home care clients as assigned. As identified by an established plan of care, the HCA…
Added 57 mins ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB Financial
Calgary, AB
- Part-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 57 mins ago
GO
Tenant Services Coordinator *REPOST*
Government of Manitoba
Churchill, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 57 mins ago
SH
Licensed Practical Nurse-Emergency - Infirmier.ère auxiliaire aitorisé.e-Urgences
Southern Health-Santé Sud
St-Pierre-Jolys, MB
- Full-time
The Licensed Practical Nurse (LPN) applies the nursing process to support clients/residents/patients in achieving and maintaining their optimum level of health within a people‐centered care…
Added 57 mins ago
GO
Bilingual Apprenticeship Training Coordinator
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…

Americold

Customer Service Representative

London, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: Minimum 0 years of experience required in customer service or clerical support.
Posting language: English
Posted: Nov 3, 2026

Original job description

What You'll Do

You will respond to customer inquiries and complaints related to work orders, shipments, and inventory counts, ensuring prompt and efficient resolution. You will act as a liaison between customers and internal teams for account administration and invoicing, generate and maintain paperwork for customer orders, and provide clerical support including scheduling and reporting. Occasional travel by automobile and airplane may be required for business purposes.

Essential Functions

Respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts.
Report customer feedback to management and act as a liaison between customers and internal teams for account administration and invoicing.
Generate and maintain all paperwork and information required for customer work orders, including tracking orders and updating inventory records.
Verify computer-generated invoices to assure proper invoicing of accounts.
Provide clerical support, such as overseeing paperwork associated with orders, maintaining files, answering phones, and greeting visitors.
Schedule loads as required and maintain updated reports to ensure all loads are empty and closed.
Resolve issues related to refused product, over short, and damaged orders.
Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

High school diploma or general education degree (GED) required.
Minimum 0 years of experience required in customer service or clerical support.
Accurate typing and data entry skills required.
Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
Ability to operate desktop computers and office equipment required.

What Could Set You Apart

Ability to manage multiple tasks efficiently.
Experience adapting to changing work environments.
Initiative in addressing new challenges.
Effective verbal and written communication.
Experience resolving complex customer issues.
Understanding of customer product storage and handling requirements.
Ability to collaborate and respond constructively to feedback.
Familiarity with scheduling and inventory reporting systems.

Physical Requirements

Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.

Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.

Requires ability to comprehend and communicate with others, verbally and/or in writing.

May require travel by automobile and airplane for business.

May require visits to warehouse operations in temperatures at or below freezing.

May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Americold is an equal opportunity employer. We will provide equitable treatment and accommodation to ensure barrier-free employment. To avoid any delays in the recruitment process, if you require accommodation to apply you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will manage customer inquiries, complaints, and work orders while acting as a liaison between customers and internal teams. They are also responsible for maintaining accurate paperwork, invoicing, and providing general clerical support within the warehouse environment.

Requirements

Candidates must possess a high school diploma or GED and have proficiency in Microsoft Office and Warehouse Management Systems. Accurate data entry skills and the ability to work in a fast-paced environment are essential for this role.

Skills

Customer Service
Data Entry
Clerical Support
Warehouse Management Systems
Microsoft Office Suite
Invoicing
Inventory Records
Scheduling
Communication
Problem Solving
Order Tracking
Reporting
Attention To Detail
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Warehouse Management Systems
Microsoft Office Suite
Data Entry
Invoicing
Inventory Management
Clerical Support
Logistics
Order Processing
Scheduling
Reporting
Communication
Documentation
Administrative Support
Supply Chain

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