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Added 6 mins ago
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Business Analyst - Non-Technical
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Business Analyst - Non-Technical on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 6 mins ago
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Risk Analyst - Intermediate (Consultant, Governance and Controls)
Raise
Toronto, ON
- Contract
…our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, apply below for…
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5794 - 3rd Key
Lids
Timmins, ON
- $18.45 USD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 6 mins ago
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Lab Sampling Technician
Raise
Lac la Biche, AB
- Full-time
Raise is currently hiring a Lab Sampling Technician on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 6 mins ago
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GMS Analyst (Gas Management Services)
Raise
Chatham-Kent, ON · Chatham, ON
- Full-time
Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 6 mins ago
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Warehouse Worker (Laval)
East Penn Canada
Montreal, QC
- Full-time
Ability to work independently with minimal supervision as well as part of a broader warehouse team
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Vice President, Philanthropy
The Canadian Women's Foundation
Canada
- Full-time
Reporting to President & CEO Mitzie Hunter, and as an integral member of the senior leadership team (SLT), the Vice President, Philanthropy is responsible for the strategic direction,…
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Technical Co-founder
FutureSight
Canada
- Full-time
…it again with the backing of an experienced venture building team - this is the…
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Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
…screening, and candidate evaluation, and keep a small human team focused on what still requires a person: building trust with clients and candidates, exercising judgment on close calls, and…
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Technical Co-founder
FutureSight
Canada
- Full-time
…it again with the backing of an experienced venture building team - this is the…
Added 6 mins ago
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Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
…screening, and candidate evaluation, and keep a small human team focused on what still requires a person: building trust with clients and candidates, exercising judgment on close calls, and…
Added 6 mins ago
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Ingénieur ÉLectrique/Hardware
Actalent
Montreal, QC
- $35 to $45 CAD / hour
- Contract
Work on-site 3 days a week on an open engineering floor with 9 other firmware team members. Access to the lab when needed. Brand new facility with cafeteria and parking.
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Co-Founder & CEO - AI Automation for Growing Companies
FutureSight
Canada
- Full-time
Team: Recruit and lead the founding team, including a technical leader as the product takes shape, and establish the cultural foundation of the company
Added 6 mins ago
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Plant Operator
Dyno Nobel
NU · Broughton Island, NU
- Full-time
Dyno Nobel is a global leader in the commercial explosives industry. We provide innovative blasting solutions and quality explosives products throughout North America, Australia and…
Added 6 mins ago
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Clinical Research Associate (CRA) – Oncology | Canada
Scimega | Expert Oncology CRO
Canada
- Full-time
Under the direction of Clinical Trial Leader (CTL) and in accordance with customer specifications/values, Scimega’s corporate standards, and applicable regulations, the Clinical Research…
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Bilingual Lease Analyst (FR/ENG)
BGIS
Toronto, ON
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 6 mins ago
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Warehouse Associate
EECOL
Langley (District), BC · Langley, BC
- Full-time
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive…
Added 6 mins ago
Senior Customer Associate - West Springs Branch, AB (30 hours/week) Contract- September, 2027
Scotiabank
Calgary, AB
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
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(CAN) Team Leader, Operations III
Walmart
Cornwall, ON
- Full-time
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Loblaws Food Sampling Brand Ambassador
Acosta
Calgary, AB
- Part-time
Do you thrive in customer-facing environments and enjoy building connections with others? Join our team as a Brand Ambassador and create memorable consumer experiences by showcasing and…
Added 6 mins ago
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Maintenance Technician - The Stella
Tricon Homes
Toronto, ON · The Stella, Toronto ON
- Full-time
…portfolio in North America’s fastest growing city. Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units. At Tricon, we are reimagining…
Added 6 mins ago
Senior AI Engineer, IT Solutions 1 1 1
Celestica International LP
Toronto, ON
We are seeking a highly motivated and technically proficient AI Engineer to join our growing Data & Analytics team. In this role, you will be a key liaison between business stakeholders and…
Added 6 mins ago
Data Center Associate
DSV
Pointe-Claire, QC
Contribute to a collaborative team environment while meeting customer and operational expectations.
Added 6 mins ago
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Interim Director, Products and Services
H&R Block Canada
Calgary, AB
- Full-time
We are seeking an experienced and collaborative leader to join H&R Block Canada as Interim Director, Products & Services for a 12-month term. The Interim Director will provide leadership…
Added 6 mins ago
AI Practise Lead (CCaaS)
Bell
Mississauga, ON
We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about…

Americold

Customer Service Representative

London, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: Minimum 0 years of experience required in customer service or clerical support.
Posting language: English
Posted: Nov 3, 2026

Original job description

What You'll Do

You will respond to customer inquiries and complaints related to work orders, shipments, and inventory counts, ensuring prompt and efficient resolution. You will act as a liaison between customers and internal teams for account administration and invoicing, generate and maintain paperwork for customer orders, and provide clerical support including scheduling and reporting. Occasional travel by automobile and airplane may be required for business purposes.

Essential Functions

Respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts.
Report customer feedback to management and act as a liaison between customers and internal teams for account administration and invoicing.
Generate and maintain all paperwork and information required for customer work orders, including tracking orders and updating inventory records.
Verify computer-generated invoices to assure proper invoicing of accounts.
Provide clerical support, such as overseeing paperwork associated with orders, maintaining files, answering phones, and greeting visitors.
Schedule loads as required and maintain updated reports to ensure all loads are empty and closed.
Resolve issues related to refused product, over short, and damaged orders.
Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

High school diploma or general education degree (GED) required.
Minimum 0 years of experience required in customer service or clerical support.
Accurate typing and data entry skills required.
Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
Ability to operate desktop computers and office equipment required.

What Could Set You Apart

Ability to manage multiple tasks efficiently.
Experience adapting to changing work environments.
Initiative in addressing new challenges.
Effective verbal and written communication.
Experience resolving complex customer issues.
Understanding of customer product storage and handling requirements.
Ability to collaborate and respond constructively to feedback.
Familiarity with scheduling and inventory reporting systems.

Physical Requirements

Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.

Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.

Requires ability to comprehend and communicate with others, verbally and/or in writing.

May require travel by automobile and airplane for business.

May require visits to warehouse operations in temperatures at or below freezing.

May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

Americold is an equal opportunity employer. We will provide equitable treatment and accommodation to ensure barrier-free employment. To avoid any delays in the recruitment process, if you require accommodation to apply you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will manage customer inquiries, complaints, and work orders while acting as a liaison between customers and internal teams. They are also responsible for maintaining accurate paperwork, invoicing, and providing general clerical support within the warehouse environment.

Requirements

Candidates must possess a high school diploma or GED and have proficiency in Microsoft Office and Warehouse Management Systems. Accurate data entry skills and the ability to work in a fast-paced environment are essential for this role.

Skills

Customer Service
Data Entry
Clerical Support
Warehouse Management Systems
Microsoft Office Suite
Invoicing
Inventory Records
Scheduling
Communication
Problem Solving
Order Tracking
Reporting
Attention To Detail
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Warehouse Management Systems
Microsoft Office Suite
Data Entry
Invoicing
Inventory Management
Clerical Support
Logistics
Order Processing
Scheduling
Reporting
Communication
Documentation
Administrative Support
Supply Chain

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