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Field Service Engineer- Canada

  • Canada

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Job details

Posting language
English
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Original job description

About Us

Join AMETEK Solidstate Controls, a global leader in industrial power equipment manufacturing. We specialize in cutting-edge industrial uninterruptible power supply systems, inverters, power conditioners, battery chargers, and more, delivering unmatched efficiency and performance. At Solidstate Controls, you'll be part of a team that drives technological advancements and ensures critical systems stay powered and dependable. If you're eager to work with top-tier technology and make a significant impact on global industrial power solutions, we invite you to be a part of our exciting journey.

Job Summary:

The Field Service Engineer is responsible for the start-up, testing, preventative maintenance, troubleshooting, and repair of critical power equipment at customer sites. This position requires strong AC/DC power electronics knowledge, excellent customer service skills, and the ability to work independently in the field.

The position requires ~80% travel, primarily by air. Travel will typically occur during the workweek, with occassional weekend work and on-call support..

The position may be based in one of the following Canadian locations:

  • Vancouver, British Columbia
  • Edmonton, Alberta
  • Calgar, Alberta
  • Winnipeg, Manitoba

Key Responsibilities:

  • Perform start-up, testing, preventative maintenance, troubleshooting, and repair of critical power equipment, including UPS systems, power inverters, rectifiers, power conditioners, static sqitches, voltage regulators, and industrial batteries.
  • Use drawings, technical documentation, and test equipment to diagnose and resolve equipment issues.
  • Operate oscilloscopes, multimeters, infared camerals, and other diagnostic equipment.
  • Maintain a safe work environment and follow all applicable safety, PPE, and company requirements.
  • Identify potential service or equipment opportunities and communicate them to the appropriate internal teams.
  • Communicate professionally with customers and provide technical support while on site.
  • Work independently and manage travel, service activities, and expenses responsibly.
  • Participate in on-call coverage as required.

Minimum Qualifications:

  • Associate degree in Electronics, Electrical Engineering Technology, or related field; or equivalent combination of education, military technical training, and experience.
  • 3+ years of relevant experience preferred.
  • Strong knowledge of AC/DC power electronics and related applications.
  • Ability to read and interpret electrical drawings and technical documentation.
  • Basic proficiency with Microsoft Office.
  • Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs.
  • Strong communication and customer service skils.
  • Ability to work independently with minimal supervision.
  • Willing and able to travel approximately 80% of the time and occassionally work weekends.

Physical Requirements:

  • Ability to frequently lift up to 25 lbs and occasionally lift up to 75 lbs.
  • Ability to stand for extended periods and bend, stoop, reach, stretch, and perform other physical activities necessary to service equipment.
  • Ability to travel frequently by car and airplane.
More about this job

Responsibilities

Start up, test, maintain, troubleshoot, and repair critical power equipment at customer sites using technical documentation and diagnostic tools. Provide professional customer support, follow safety requirements, manage field travel and expenses, identify service opportunities, and participate in on-call coverage.

Requirements

An associate degree in electronics, electrical engineering technology, or a related field is required, or an equivalent combination of education, military technical training, and experience; three or more years of relevant experience is preferred. Candidates should have strong AC/DC power electronics knowledge, be able to interpret electrical drawings, communicate effectively, work independently, use Microsoft Office and AI tools, and be willing to travel about 80% of the time.

Skills

  • AC/DC Power Electronics
  • Equipment Start-Up
  • Testing
  • Preventive Maintenance
  • Troubleshooting
  • Equipment Repair
  • Electrical Drawing Interpretation
  • Technical Documentation
  • Oscilloscope Operation
  • Multimeter Operation
  • Infrared Camera Operation
  • Customer Service
  • Technical Support
  • Independent Field Work
  • Travel and Expense Management
  • Microsoft Office

Visa sponsorship

Not detected in the job text

Categories

  • Engineering
  • Manufacturing
  • Customer Service & Support
  • Energy
  • Trades

Keywords

  • Critical Power Equipment
  • Uninterruptible Power Supply Systems
  • UPS Systems
  • Power Inverters
  • Rectifiers
  • Power Conditioners
  • Static Switches
  • Voltage Regulators
  • Industrial Batteries
  • AC/DC Power Electronics
  • Electrical Drawings
  • Technical Documentation
  • Oscilloscopes
  • Multimeters
  • Infrared Cameras
  • Preventive Maintenance
  • Troubleshooting
  • Equipment Repair
  • Equipment Start-Up
  • Customer Site Service
  • Safety
  • Personal Protective Equipment
  • Microsoft Office
  • AI Tools
  • On-Call Support
  • Field Service
  • Air Travel

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