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AMI Attachments

Business Systems Analyst

ON, Canada
Hawkesville, ON, N0B 1X0, Canada

Salary $85,000 to $110,000 Annually · Full-time

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Job details

Pay: Salary $85,000 to $110,000 Annually
Job type: Full-time
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Summary

The Business Systems Analyst bridges business processes, people, data, reporting, and systems by defining business requirements, analyzing current-state and future-state workflows, identifying data and reporting impacts, and preparing system-enabled changes for successful implementation.

The role supports ERP, CRM, reporting, automation, Microsoft 365, SharePoint, Power Platform, and other business system initiatives by ensuring that business needs are clearly defined, validated, prioritized, and ready for build, testing, and adoption.

The role owns business-side requirements, workflow analysis, acceptance criteria, user acceptance support, readiness assessment, and adoption requirements for approved system-enabled changes.

EDUCATION / KNOWLEDGE / SKILLS

3 to 7 years of experience in business analysis, systems analysis, operations, process improvement, or related roles in a manufacturing or cross-functional business environment preferred.

Bachelor’s degree in Business, Engineering, Operations, Information Systems, or a related field, or equivalent experience.

Experience working with CRM, ERP, Microsoft 365, SharePoint, Power BI, Power Apps, Power Automate, workflow, reporting, or automation tools preferred.
Working knowledge of SQL concepts, database structures, and API integration concepts is preferred, with the ability to understand system connections, data relationships, reporting logic, and technical impacts when defining business requirements.
Strong understanding of business processes, operational workflows, handoffs, system impacts, data flow, reporting needs, and source-system dependencies.

Ability to define business requirements, functional requirements, acceptance criteria, data requirements, reporting logic, workflow impacts, and readiness needs.

Understanding of KPI definitions, data structures, validation requirements, data ownership, data quality controls, and reporting governance.

Experience supporting user acceptance testing, implementation readiness, adoption planning, and post-launch issue resolution.

Strong facilitation, questioning, documentation, communication, analytical, and structured problem-solving skills.

Ability to work cross-functionally without direct authority while maintaining attention to detail, clear documentation, and practical business judgment.

RESPONSIBILITIES

Elicit, document, validate, and structure business requirements across departments.

Translate approved business needs into clear functional requirements, workflow needs, data requirements, reporting needs, acceptance criteria, and user interaction requirements.

Map and analyze current-state and future-state workflows where system, data, reporting, app, automation, or process-change impacts exist.

Support business-side intake by screening requests for duplicate work, unclear ownership, dependency conflicts, readiness gaps, data impacts, and cross-functional alignment.

Coordinate with functional leaders and process owners to confirm business rules, workflow handoffs, ownership, adoption needs, and final decision points.

Define reporting requirements, KPI logic, source systems, data definitions, ownership expectations, validation needs, and data quality concerns before dashboard or report development.

Partner with Solutions Technologists, IT, and other technical resources so approved reports, apps, workflows, automations, and system changes are built from validated requirements.

Support ERP, CRM, Microsoft 365, SharePoint, Power Platform, workflow, reporting, and automation initiatives as assigned.

Support user acceptance testing by defining test scenarios, coordinating business validation, documenting defects, and confirming delivered solutions against approved requirements.

Support implementation readiness by identifying training needs, communication inputs, stakeholder impacts, adoption risks, process changes, and post-launch support needs.

Support training readiness by identifying affected users, documenting process and system changes, preparing business inputs for training materials or work instructions, and confirming training needs with process owners before implementation.

Maintain requirements documentation, workflow documentation, decision records, readiness checklists, and related business systems documentation.

Escalate unresolved business decisions, unclear ownership, conflicting requirements, data quality concerns, system-fit risks, or adoption readiness gaps through the appropriate governance path.

Salary $85,000 to $110,000 Annually

AMI Attachments Inc. is committed to providing an inclusive and accessible hiring process. If you require accommodation at any stage of the recruitment or selection process, please let us know. We will work with you to provide reasonable accommodation to meet your individual needs.

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More about this job

Responsibilities

The Business Systems Analyst bridges business processes and technical systems by defining requirements, analyzing workflows, and ensuring successful implementation of system changes. They coordinate with cross-functional teams to validate business needs, manage data reporting logic, and support user acceptance testing and adoption.

Requirements

Candidates should have 3 to 7 years of experience in business or systems analysis within a manufacturing or cross-functional environment. A bachelor's degree in a relevant field and proficiency with ERP, CRM, and Microsoft 365 tools are preferred.

Skills

Business analysis
Systems analysis
Workflow analysis
Requirements gathering
ERP
CRM
Microsoft 365
SharePoint
Power Platform
SQL
Data analysis
User acceptance testing
Process improvement
API integration
Reporting governance
Facilitation

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
ERP
CRM
Microsoft 365
SharePoint
Power Platform
Power BI
Power Apps
Power Automate
SQL
API Integration
Workflow Analysis
Business Requirements
User Acceptance Testing
Data Governance
KPI
Process Improvement
Manufacturing
Continuous Improvement
System Implementation
Database Structures
Reporting Logic
Stakeholder Management
Readiness Assessment
Adoption Planning

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