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Added 9 mins ago
A
Packaging Setup Technician
Apotex
Toronto, ON · North York, ON
- $37,216.49 to $52,103.08 CAD / year
Conduct quality checks as directed by higher level technicians, supervisors, and / or in-process Quality Assurance members (IPQA / QAIP)
Added 23 mins ago
SG
Instrumentation Technician - All Levels
Strike Group
Prince George, BC
- Full-time
Added 23 mins ago
B
General Repair Technician
BGIS
Ottawa, ON
- Full-time
…General Handyperson type work e.g. walls, floors, etc). The Technician is also responsible for performing work in accordance with established processes and practices and for complying with…
Added 23 mins ago
B
General Repair Technician - Static
BGIS
Ottawa, ON
- Full-time
The General Repair Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative…
Added 23 mins ago
KA
Vibration Technician
Koch Ag & Energy Solutions, LLC
Brandon, MB
- Full-time
Koch Fertilizer Canada ULC is seeking a Vibration Technician to support the safety, reliability, and availability of rotating equipment at our Brandon, Manitoba nitrogen complex. In this…
Added 24 mins ago
Wastewater Laboratory Technician
The District of Sechelt
Sechelt, BC
Are you passionate about environmental stewardship and operational excellence? Join our team as a Wastewater Laboratory Technician where you will play a vital role in maintaining and…
Added 39 mins ago
Library Technician I - Library Assistant Circulation
Okanagan College
Vernon, BC
…with the Librarian, Collections & Cataloguing, and the Library Technician, Acquisitions & Serials, processes books, media and other physical library materials; performs serials and…
Added 39 mins ago
CA
Hiring Event: Derrick Chrylser Dodge Jeep RAM FIAT - Now Hiring Various Roles - Sales Manager, Parts Delivery Driver, Product Specialist, Automotive Service Technician and Much More!!
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
…to a disability can be made at any stage of the recruitment…
Added 53 mins ago
AF
Technician, Stores
Alberta-Pacific Forest Industries Inc.
Boyle, AB
- Full-time
Alberta-Pacific Forest Industries Inc. (Al-Pac) is seeking a Technician, Stores to work out of our Mill Site location near Athabasca, Alberta. The successful candidate will be responsible…
Added 53 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Conduct in‑process inspections of assembled systems, including air, water, oil, and hydraulic circuits, and /or Electrical circuits to verify correct routing, terminations, connections, and…
Added 53 mins ago
VP
Industrial Automation Specialist
VANGUARD POWER LTD
Chilliwack, BC
- Full-time
Industrial Electrician - Controls / PLC Technician (Red Seal)
Added 53 mins ago
FC
Field Service Technician- Trainee
Fike Corporation
Burlington, ON
- Full-time
The position of Field Servie Technician - Trainee is with Fike Canada (remote/hybrid), a subsidiary of Fike Corporation headquartered in Blue Springs, Missouri, U.S. Employment for this…
Added 54 mins ago
CA
Hiring Event: Derrick Chrylser Dodge Jeep RAM FIAT - Now Hiring Various Roles - Sales Manager, Parts Delivery Driver, Product Specialist, Automotive Service Technician and Much More!!
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
…to a disability can be made at any stage of the recruitment…
Added 54 mins ago
SO
SAP Support Technician
Spirit Omega Inc.
Bonnyville, AB
- Contract
…Department, the main responsibility of the Contract SAP Support Technician will be to provide end-user support and enhance the work management processes/systems, provide input to optimize,…
Added 54 mins ago
R
Mechanical Technician – Machinist
RTX
Halifax, NS
- Full-time
…specifications for machines and components, power transmission systems, process piping, heating, ventilating and air conditioning…
Added 1 hour ago
A
Packaging Setup Technician
Apotex
Toronto, ON · North York, ON
- $37,216.49 to $52,103.08 CAD / year
Conduct quality checks as directed by higher level technicians, supervisors, and / or in-process Quality Assurance members (IPQA / QAIP)
Added 1 hour ago
UO
Heavy Equipment Technician, Grounds and Roads, Facilities Management
University of Calgary
Calgary, AB
- Full-time
The Department of Grounds and Roads within the Facilities Management is currently seeking a Full-time Regular Heavy Equipment Technician.
Added 1 hour ago
OH
Health Care Tech I - Periop Procedural
Olathe Health
Pavilion 1, BC
- Full-time
The Health Care Technician I is an unlicensed staff member in Perioperative and Procedural Services who is accountable to/completes delegated tasks from the RN in a caring and culturally…
Added 1 hour ago
S
Industrial Maintenance Technician (Electromechanic) - Evening Shift
Safran
Mirabel, QC
- Full-time
…can receive assistance with the pre-selection and selection process if they wish. The masculine form is used without any discrimination and solely for the purpose of simplifying the text.…
Added 1 hour ago
SI
Laser / Photonics Technician
Sonele Inc.
Markham, ON
- Full-time
We are looking for a full-time Laser / Photonics Technician (Night Shift) to support our Transducer Manufacturing team. This role is responsible for the fabrication, assembly, and testing…
Added 1 hour ago
PP
Process Control Lab Technician
Precious Plate
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Precious Plate is hiring a Process Control Lab Technician to join our team. As a Process Control Lab Technician, you will be responsible for process solution control and environmental…
Added 1 hour ago
SI
Assembly Technician
Sonele Inc.
Markham, ON
- Full-time
Sonele is looking for an Assembly Technician with technical skills and tool experience during the assembly of electromechanical products. They are also required to display a high quality of…
Added 1 hour ago
AC
Onsite Technician
Atlas Copco Group
Oshawa, ON
- Full-time
We are seeking an Onsite Technician to join our Service Team. This is an onsite position based at the General Motors plant in Oshawa, Ontario, working Tuesday through Friday from 6:00 p.m.…
Added 1 hour ago
N
Seasonal Field Technician
Nutrien
Acheson, AB
- Temporary
…will not be captured. If you wish to request an alternative process or a reasonable accommodation, please contact the recruiter identified in this…
Added 1 hour ago
Medical Lab Technician (OPSEU LAB), Microbiology
LifeLabs
Toronto, ON
LifeLabs Medical Laboratory Services is seeking a Medical Laboratory Technician to join our team in Toronto, ON. This is an important role in patient care and our business. This role will…

AMI Attachments®

Level 1 IT Technician

Hawkesville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

JOB POSTING

Position Summary

We are seeking a Level 1 IT Technician to provide day-to-day technical support across the organization. The successful candidate will be responsible for managing helpdesk requests, troubleshooting hardware, software, networking, and Microsoft 365-related issues, and supporting users across a variety of business applications.

The ideal candidate is a motivated and customer-focused IT professional with strong troubleshooting skills, a solid technical foundation, and the ability to work independently. The successful candidate will independently manage day-to-day support activities while working under the guidance of senior IT resources for more complex technical issues and projects.

Key Responsibilities

Provide Level 1 support for hardware, software, user accounts, Microsoft 365, and connectivity issues.
Manage and prioritize helpdesk tickets through resolution or escalation.
Support Windows 10/11 and Microsoft 365, with familiarity in Entra ID, Intune, Exchange, SharePoint, Azure, and Windows Server.
Troubleshoot basic networking issues, including DHCP, DNS, Wi-Fi, wired connectivity, and network-connected devices.
Provide first-level support within a Ubiquiti UniFi network environment.
Assist with user onboarding, offboarding, accounts, permissions, and access.
Create and maintain technical documentation, procedures, and user instructions.
Learn and provide first-level support for the organization's ERP and other business applications.
Effectively use Microsoft Copilot to assist with productivity, research, troubleshooting, and documentation.

Qualifications & Skills

1-2 years of IT helpdesk, desktop support, or related technical experience preferred.
Good working knowledge of Microsoft Windows, Microsoft 365, and networking fundamentals.
Familiarity with Entra ID, Intune, Windows Server, Exchange, SharePoint, Azure, DHCP, and DNS.
Familiarity with Ubiquiti UniFi networking is considered an asset.
Strong troubleshooting, problem-solving, and technical documentation skills.
Ability to work independently, take ownership of issues, manage multiple priorities, and recognize when escalation is required.
Strong customer-service and communication skills.
Demonstrated ability to learn new technologies and business applications quickly.
Experience with ERP or other business applications is considered an asset.
Proficiency with Microsoft Copilot.

Education & Certifications

Post-secondary education in Information Technology, Computer Systems, Network Administration, or a related field is preferred.
CompTIA A+ certification is preferred, or an equivalent combination of education, certification, and hands-on IT experience.
Additional Microsoft, networking, cloud, or IT certifications are considered an asset.

What We're Looking For

Above all, we are looking for someone who is dependable, resourceful, technically curious, organized, and customer-focused. The successful candidate does not need to be an expert in every technology listed but should have a solid Level 1 IT foundation, be comfortable troubleshooting independently, take ownership of issues, document their work, and know when to escalate.

AMI Attachments Inc. is committed to providing an inclusive and accessible hiring process. If you require accommodation at any stage of the recruitment or selection process, please let us know. We will work with you to provide reasonable accommodation to meet your individual needs.

Apply About employer

More about this job

Responsibilities

Provide first-level technical support for hardware, software, user accounts, Microsoft 365, networking, and business applications, managing helpdesk tickets through resolution or escalation. Support onboarding and offboarding, maintain technical documentation, and use Microsoft Copilot to assist with productivity, research, troubleshooting, and documentation.

Requirements

The role prefers 1–2 years of helpdesk or related technical experience, a solid foundation in Windows, Microsoft 365, and networking, and familiarity with relevant Microsoft and UniFi technologies. It also seeks strong troubleshooting, documentation, communication, and customer-service skills; post-secondary IT education and CompTIA A+ certification are preferred.

Skills

Helpdesk Support
Hardware Troubleshooting
Software Troubleshooting
Microsoft 365
Windows 10/11
Networking Fundamentals
Entra ID
Intune
Ubiquiti UniFi
DHCP
DNS
User Account Management
Ticket Management
Technical Documentation
Microsoft Copilot
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Level 1 IT Support
Helpdesk
Desktop Support
Windows 10/11
Microsoft 365
Entra ID
Intune
Exchange
SharePoint
Azure
Windows Server
DHCP
DNS
Wi-Fi
Ubiquiti UniFi
Microsoft Copilot
ERP
CompTIA A+
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Ticket Management
User Onboarding
User Offboarding
Account Permissions
Technical Documentation
Customer Service
Issue Escalation
Machinery Manufacturing

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