Jobs in Canada

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Added 23 mins ago
RC
Information Technology Support Technician
Realtek Consulting LLC
Calgary, AB
- Contract
Job Title: IT Operations Support Associate-(Technology Logistics)
Added 23 mins ago
CM
Aviation Technical Trainer - Engine Modules
Carter Murray
Montreal, QC
- $75,000 to $130,000 CAD / year
- Full-time
Our client is seeking an Aviation Technical Trainer – Engine Modules to support technician development within a leading aviation MRO (Maintenance, Repair & Overhaul) environment. This role…
Added 24 mins ago
Quality Control Technician - 12 month-term
BWXT
Ottawa, ON
BWXT Medical Ltd. is seeking a detail-oriented and driven R5 Quality Control Technician - 12 month-term to join our dynamic team at our production facility in Kanata, Ontario.
Added 24 mins ago
Raceway Grinding Operator (Automotive)
Schaeffler
Stratford, ON
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you?…
Added 24 mins ago
Advanced CNC Machine Operator (Segment 2; Aerospace)
Schaeffler
Stratford, ON
Schaeffler is a dynamic global technology company, and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you?…
Added 24 mins ago
Industrial Maintenance Mechanic - Aerospace
Schaeffler
Stratford, ON
Schaeffler is a dynamic global technology company, and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you?…
Added 38 mins ago
T®
IMAC Desktop Tech
TekWissen ®
Winnipeg, MB
- $24 to $24.25 CAD / hour
- Contract
…opportunity is with one of our clients whis a global information technology company that provides high performance and industry focused solutions integrated with leading edge security…
Added 38 mins ago
T®
Field Service Technician II
TekWissen ®
AB · Edmonton, AB
- $24 to $24.62 CAD / hour
- Contract
…opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to…
Added 39 mins ago
M(
Product Marketing Manager
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Shape messaging, positioning and naming with your product counterpart so technical capabilities land as clear value for both the buyer and the frontline technician.
Added 39 mins ago
Internship, IT Technician
Pomerleau
Vancouver, BC
Join Pomerleau as an IT Technician Intern and gain hands-on experience supporting major construction projects across Canada.
Added 52 mins ago
NC
JR Municipal Technologist or SR Municipal Technologist (PFT)(CUPE 56.26) repost
Norfolk County
ON · Simcoe, ON
- Full-time
…as Civil, Construction, Transportation or Civil Engineering…
Added 52 mins ago
NC
Junior Development Tech OR Development Technologist (PFT)(repost 1)(CUPE 43.26)
Norfolk County
ON · Simcoe, ON
- Full-time
Three (3) year Community College diploma in Civil, Architectural, or Construction Engineering Technology studies
Added 54 mins ago
Dual Lab Assistant & Lab Patient Technician (OPSEU Timmins)
LifeLabs
Timmins, ON
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 54 mins ago
AH
Field Calibration Technician
Auxilium Health
Oshawa, ON
- $50,000 to $60,000 CAD / year
- Full-time
The Field Calibration Technician will collaborate closely with the Quality & Compliance Technician to support coordination and execution of both internal and client-facing calibration,…
Added 1 hour ago
W
IT Technician
Wasauksing
Parry Sound, ON
- Full-time
Added 1 hour ago
WI
Design Support Technician
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
Based in Sudbury or Thunder Bay, you will contribute as an Intermediate Technician, Design Support within a collaborative civil design team. You will help develop municipal infrastructure -…
Added 1 hour ago
WI
Design Support Technician
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
Based in Sudbury or Thunder Bay, you will contribute as an Intermediate Technician, Design Support within a collaborative civil design team. You will help develop municipal infrastructure -…
Added 1 hour ago
WI
Design Support Technician
WSP in Canada
Thunder Bay, ON
- Full-time
Based in Sudbury or Thunder Bay, you will contribute as an Intermediate Technician, Design Support within a collaborative civil design team. You will help develop municipal infrastructure -…
Added 1 hour ago
WI
Design Support Technician
WSP in Canada
Saskatoon, SK
- Full-time
Based in Sudbury or Thunder Bay, you will contribute as an Intermediate Technician, Design Support within a collaborative civil design team. You will help develop municipal infrastructure -…
Added 1 hour ago
MR
AV Technician
Mount Royal University
Calgary, AB
- Part-time
The Audio Visual (AV) Technician reports to the General Manager, Taylor Centre for the Performing Arts and is under the direction of the Lead, Technical Theatre Operations who is…
Added 1 hour ago
WI
Assistant Technician, Construction
WSP in Canada
Ottawa, ON
- Full-time
…communities and infrastructure across Canada. As an Assistant Technician, Construction, you'll support construction inspection, materials testing, and field activities while gaining…
Added 1 hour ago
A
SAP Support Technician
Adecco
Calgary, AB
- $44 to $54 CAD / hour
- Full-time
Reporting to the CMMS Lead, Maintenance Work Management & Performance, the Support Technician provides SAP Plant Maintenance (PM) and CMMS support to maintenance and operations teams. This…
Added 1 hour ago
SE
Laboratory Technician
Suncor Energy
Fort McMurray, AB
- Full-time
We are looking for a detail orientated Laboratory Technician to join our team. Reporting to Laboratory Team Lead, you will be responsible for assigned analytical and quality control work…
Added 1 hour ago
NC
JR Municipal Technologist or SR Municipal Technologist (PFT)(CUPE 56.26) repost
Norfolk County
Remote, Canada
- Full-time
- Remote
…as Civil, Construction, Transportation or Civil Engineering…
Added 1 hour ago
NC
Junior Development Tech OR Development Technologist (PFT)(repost 1)(CUPE 43.26)
Norfolk County
Remote, Canada
- Full-time
- Remote
Three (3) year Community College diploma in Civil, Architectural, or Construction Engineering Technology studies

AMI Attachments®

Level 1 IT Technician

Hawkesville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

JOB POSTING

Position Summary

We are seeking a Level 1 IT Technician to provide day-to-day technical support across the organization. The successful candidate will be responsible for managing helpdesk requests, troubleshooting hardware, software, networking, and Microsoft 365-related issues, and supporting users across a variety of business applications.

The ideal candidate is a motivated and customer-focused IT professional with strong troubleshooting skills, a solid technical foundation, and the ability to work independently. The successful candidate will independently manage day-to-day support activities while working under the guidance of senior IT resources for more complex technical issues and projects.

Key Responsibilities

Provide Level 1 support for hardware, software, user accounts, Microsoft 365, and connectivity issues.
Manage and prioritize helpdesk tickets through resolution or escalation.
Support Windows 10/11 and Microsoft 365, with familiarity in Entra ID, Intune, Exchange, SharePoint, Azure, and Windows Server.
Troubleshoot basic networking issues, including DHCP, DNS, Wi-Fi, wired connectivity, and network-connected devices.
Provide first-level support within a Ubiquiti UniFi network environment.
Assist with user onboarding, offboarding, accounts, permissions, and access.
Create and maintain technical documentation, procedures, and user instructions.
Learn and provide first-level support for the organization's ERP and other business applications.
Effectively use Microsoft Copilot to assist with productivity, research, troubleshooting, and documentation.

Qualifications & Skills

1-2 years of IT helpdesk, desktop support, or related technical experience preferred.
Good working knowledge of Microsoft Windows, Microsoft 365, and networking fundamentals.
Familiarity with Entra ID, Intune, Windows Server, Exchange, SharePoint, Azure, DHCP, and DNS.
Familiarity with Ubiquiti UniFi networking is considered an asset.
Strong troubleshooting, problem-solving, and technical documentation skills.
Ability to work independently, take ownership of issues, manage multiple priorities, and recognize when escalation is required.
Strong customer-service and communication skills.
Demonstrated ability to learn new technologies and business applications quickly.
Experience with ERP or other business applications is considered an asset.
Proficiency with Microsoft Copilot.

Education & Certifications

Post-secondary education in Information Technology, Computer Systems, Network Administration, or a related field is preferred.
CompTIA A+ certification is preferred, or an equivalent combination of education, certification, and hands-on IT experience.
Additional Microsoft, networking, cloud, or IT certifications are considered an asset.

What We're Looking For

Above all, we are looking for someone who is dependable, resourceful, technically curious, organized, and customer-focused. The successful candidate does not need to be an expert in every technology listed but should have a solid Level 1 IT foundation, be comfortable troubleshooting independently, take ownership of issues, document their work, and know when to escalate.

AMI Attachments Inc. is committed to providing an inclusive and accessible hiring process. If you require accommodation at any stage of the recruitment or selection process, please let us know. We will work with you to provide reasonable accommodation to meet your individual needs.

Apply About employer

More about this job

Responsibilities

Provide first-level technical support for hardware, software, user accounts, Microsoft 365, networking, and business applications, managing helpdesk tickets through resolution or escalation. Support onboarding and offboarding, maintain technical documentation, and use Microsoft Copilot to assist with productivity, research, troubleshooting, and documentation.

Requirements

The role prefers 1–2 years of helpdesk or related technical experience, a solid foundation in Windows, Microsoft 365, and networking, and familiarity with relevant Microsoft and UniFi technologies. It also seeks strong troubleshooting, documentation, communication, and customer-service skills; post-secondary IT education and CompTIA A+ certification are preferred.

Skills

Helpdesk Support
Hardware Troubleshooting
Software Troubleshooting
Microsoft 365
Windows 10/11
Networking Fundamentals
Entra ID
Intune
Ubiquiti UniFi
DHCP
DNS
User Account Management
Ticket Management
Technical Documentation
Microsoft Copilot
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Level 1 IT Support
Helpdesk
Desktop Support
Windows 10/11
Microsoft 365
Entra ID
Intune
Exchange
SharePoint
Azure
Windows Server
DHCP
DNS
Wi-Fi
Ubiquiti UniFi
Microsoft Copilot
ERP
CompTIA A+
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Ticket Management
User Onboarding
User Offboarding
Account Permissions
Technical Documentation
Customer Service
Issue Escalation
Machinery Manufacturing

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