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Amica Senior Lifestyles

Associate General Manager

Toronto, ON, Canada
North York, ON, Canada

Expected Salary Range: $72,000 - $95,000 · Full-time

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Job details

Pay: Expected Salary Range: $72,000 - $95,000
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

ASSOCIATE GENERAL MANAGER

Amica Unionville

Full Time

Cantonese Speaking Preferred

Amica embraces pay-for-performance compensation philosophy and offers a competitive total compensation package designed to reward performance.

Expected Salary Range: $72,000 - $95,000

Maximum Bonus Potential: 15% of base pay, that rewards exceptional performance.

Benefits: Comprehensive health, dental, and vision coverage, retirement plan contributions, disability, and employee wellness programs.

Vacation: Generous annual vacation entitlement, aligned with company policy.

Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the advertised range.

Established in 1996, Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

A day in the life of an Associate General Manager:

You will assist the General Manager with management of day-to-day operations within the residence. You will help with the execution of business strategies, plans and programs. As the Associate General Manager, you will be responsible for not only your department but another department or two in the building. The decision as to which departments you will oversee will be based on the needs of the business. This could include wellness and care, culinary, maintenance, administration, or life enrichment You will act on behalf of the General Manager in their absence and participate in the manager on duty rotation as well as responding to any emergencies that may arise.

Flexibility is critical. You will be available to travel within a reasonable distance to experience operations in other Amica residences, stretch real life skills and provide assistance filling in during a GM’s absence at another residence.

Other Duties Include

Collaborate with other department leaders on various business objectives.
Learn, assist with achieving and assist with reporting on the residence’s budget.
Support the recruitment process within the residence, supporting posting, prescreening, selection and onboarding best practices.
Conduct informative tours of the residence to families, potential residents, general public, and others as required.
Identify and effectively solution questions/concerns from residents, their families and team members.
Support consistent adherence to company policies, programs, procedures, and best practices in each functional area.

How do I qualify?

You Must Have

Three to five years of proven leadership success of a minimum of one department in a senior living residence leading teams with strong customer focus.
Ability to work flexible hours (some evenings and weekends will be required).
Willingness to travel to experience various operational environments as required.

What We Are Looking For

Excellent interpersonal skills with the ability to motivate and collaborate. This includes but is not limited to residents, families, team members and regional support team members.
Superior oral, written and listening communication skills.
Demonstrated ability to develop others and mentor their career growth.
Ability to provide effective, constructive feedback.
Experience with creating developmental/performance improvement plans, and demonstrated follow through.
Strong financial acumen and understanding of metrics.
Ability to create strategies aligned with organizational plans and deliver on measurable objectives.
An independent, self-starting leader who excels in a team environment.
Demonstrated passion and drive for improvement.

At Amica Senior Lifestyles we are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action. We remain committed to creating workplaces that reflect the communities in which we operate. We are actively seeking applicants from all religions and ethnicities, LGBTQ2s+, Black, Indigenous, racialized people, and persons with disabilities and encourage people from all backgrounds to apply for our positions.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

#Leaders-Hiring-Amica

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More about this job

Responsibilities

Assist the General Manager with residence operations, business strategies, budgets, recruitment, tours, and resident and family concerns, while overseeing one or more departments. Act for the General Manager when needed, participate in the manager-on-duty rotation, respond to emergencies, and travel to support other residences.

Requirements

Requires three to five years of successful leadership experience overseeing at least one department in a senior living residence, along with flexibility to work some evenings and weekends and willingness to travel. Candidates should demonstrate strong communication, mentoring, financial, strategic planning, collaboration, and improvement skills.

Skills

Leadership
Interpersonal Communication
Oral Communication
Written Communication
Active Listening
Team Motivation
Collaboration
Mentoring
Constructive Feedback
Performance Improvement Planning
Financial Acumen
Budget Management
Strategic Planning
Recruitment
Customer Service
Problem Solving

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Retirement Plan Contributions
Disability Benefits
Employee Wellness Programs
Annual Vacation

Visa sponsorship

Not detected in the job text

Keywords

Senior Living
Residence Operations
Independent Living
Assisted Living
Memory Care
Long-Term Care
Department Leadership
Business Strategies
Budget Management
Financial Metrics
Recruitment
Prescreening
Selection
Onboarding
Resident Relations
Family Relations
Customer Focus
Performance Improvement Plans
Development Plans
Manager-On-Duty Rotation
Emergency Response
Operational Support
Hospitality
Wellness and Care
Culinary Operations
Maintenance
Administration
Life Enrichment
Policy Compliance

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