Jobs in Canada

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Added 8 mins ago
MS
Principal Platform Infrastructure Engineer (Containers)
Menlo Security Inc.
Canada
- Full-time
Knowledge of Google Cloud Platform services including GKE, VPC networking, Cloud DNS, Artifact Registry, Secret Manager, IAM, Gemini Code Assist, and Workload Identity.
Added 8 mins ago
HN
Houseperson
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Must have time-management skills
Added 8 mins ago
HN
Housekeeping Room Attendant
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Must have time-management skills
Added 8 mins ago
C
Sales Associate
Claire's
Victoria, BC
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 8 mins ago
AC
Chef Manager - Business Dining
Aramark Canada
Brampton, ON
- Full-time
Aramark is recruiting an experienced Chef Manager to manage our culinary operations for a Business Dining operation in Brampton, ON. The operation includes a large cafeteria, a Tim Hortons,…
Added 8 mins ago
HN
FOH Management - Sr. Assistant Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Working with the General Manager, some of your responsibilities will include:
Added 8 mins ago
HN
Banquet - Events Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
We are looking for a talented Events Manager to lead our event department. If you are interested in organizing events, driving development and increasing sales with one of Canada’s fastest…
Added 8 mins ago
C
Part-Time Manager
Claire's
Victoria, BC
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 8 mins ago
AS
IT IAM Project Manager
Apex Systems
Belleville, ON
- $70 to $80 CAD / hour
- Full-time
The Principal Program Manager will be responsible for leading large and complex programs under the purview of the IT General Controls (ITGC) Program Office to transform our SOX and SOC…
Added 8 mins ago
TT
Women's Shelter Client Services Worker
Tk̓emlúps te Secwépemc
Kamloops, BC
- Part-time
Assist clients with practical steps outlined in their individual plans, while supporting the Shelter Manager and Case Management and Operations Coordinator as requested. Housing navigation,…
Added 8 mins ago
R|
Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
Added 8 mins ago
NN
Commissioning Manager - Canada
Nordex North America
Montreal, QC
- Full-time
The role of Commissioning Manager is responsible for the leadership, management, development, deployment, and performance of the North American commissioning workforce. This role oversees a…
Added 8 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 8 mins ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
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R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
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R|
Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
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Clinical Research Clerk
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the manager of the Courtois Cardiovascular Signature project, the incumbent is responsible for supporting the recruitment and successful conduct of the study. The…
Added 8 mins ago
WI
Regional Leader, Hydro and Dams (Ontario & Atlantic)
WSP in Canada
Toronto, ON
- Full-time
Direct and oversee major hydropower and dams projects, acting as Project Director or Project Manager
Added 8 mins ago
A
HSE Specialist
ABB
Montreal, QC
- Full-time
{Insert local TP or hiring manager contacts if necessary}
Added 8 mins ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 8 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
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R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 8 mins ago
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Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the manager of the Animal Resources Division, the incumbent performs animal care-related duties, technical procedures and administrative duties related to…
Added 8 mins ago
P&
Gestionnaire de programme – Culture qualité / Quality Culture Program Manager
Pratt & Whitney
Longueuil, QC
- Full-time
Added 23 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Halifax, NS
- Part-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.

Amica Senior Lifestyles

Desktop Support Specialist

3200 - 20 Queen St W, Toronto, ON, M5H 3R3, Canada

Expected Salary Range : $61,000-$76,000

Apply on careers.amica.ca About employer

Applications open in a new tab.

Job details

Pay: Expected Salary Range : $61,000-$76,000
Apply by: Oct 8, 2027
Work location: 3 days in Office (Mon-Wed)
Experience: Minimum of 3 years of experience in desktop support, technical support, or end-user computing.
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Description

Desktop Support Specialist

Amica Support Office, Downtown Toronto

Full-Time Contract - 6 months

3 days in Office (Mon-Wed)

Amica embraces pay- for- performance compensation philosophy and offers a competitive total compensation package designed to reward performance.

Expected Salary Range : $61,000-$76,000

Benefits: Comprehensive health, dental, and vision coverage, retirement plan contributions, disability, and employee wellness programs.
Vacation: Generous annual vacation entitlement, aligned with company policy.

Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the advertised range.

About Us

Amica is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and as their needs change, Amica offers Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, the company operates over 33 residences in British Columbia, and Ontario, with plans to continue expansion in select markets.

Become part of a team where you can make a real impact in the lives of others each and every day.

The Opportunity

We are seeking a highly motivated and customer-focused Desktop Support Specialist to join our End User Services team.

Reporting to the Manager of End User Services, this hands-on role is responsible for providing Tier 2 and Tier 3 technical support to employees at our Toronto Support Office, remote employees across Canada, and staff across our residence portfolio.

The Desktop Support Specialist will support and administer a broad range of workplace technologies, including Microsoft 365, Microsoft Intune, Active Directory, Windows and iOS devices, enterprise applications, and collaboration platforms. The successful candidate will play a key role in device lifecycle management, onboarding and offboarding activities, hardware deployments, and delivering an exceptional end-user support experience.

This position requires four days per week on-site at our downtown Toronto office and occasional travel to residence locations.

What you will be doing

End User Support

Deliver on-site and remote Tier 2 and Tier 3 support to employees across Canada.
Troubleshoot and resolve hardware, software, mobile device, and application issues.
Provide support for Windows 11, iOS/iPadOS, printers, peripherals, conferencing equipment, and collaboration technologies.
Support executives and end users with professionalism, urgency, and exceptional customer service.

Microsoft 365 & Identity Support

Troubleshoot Microsoft 365 issues, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online.
Administer Active Directory and Microsoft Entra ID, including user accounts, security groups, distribution lists, shared mailboxes, and license assignments.
Support onboarding, offboarding, and employee transfer activities.
Assist with multi-factor authentication (MFA), password resets, and account access requests.

Endpoint Management

Configure, deploy, and support Windows devices using Microsoft Intune and Windows Autopilot.
Prepare, refresh, redeploy, and decommission laptops, desktops, and mobile devices.
Support endpoint security initiatives, Windows updates, application deployments, and device compliance activities.
Maintain accurate hardware inventory and asset records.

Enterprise Application Support

Install, configure, and troubleshoot business applications and endpoint software.
Support enterprise applications including:
- Yardi
- Mealsuite
- ADP
- Concur
- Printix
- iAuditor
- Power Apps
- Azure Virtual Desktop
Coordinate with vendors and internal application teams to resolve escalated issues.

Service Delivery & Documentation

Create, update, and resolve incidents and service requests using ServiceNow.
Maintain knowledge base articles, support documentation, and technical procedures.
Coordinate shipping, receiving, and inventory management for IT equipment.
Identify recurring issues and recommend process improvements that enhance the end-user experience.
Participate in technology deployments, office moves, hardware refresh initiatives, and other IT projects.

What we’re looking for

Bachelor’s degree, college diploma, or equivalent experience in Information Technology, Computer Systems, or a related field.
Minimum of 3 years of experience in desktop support, technical support, or end-user computing.
Strong hands-on experience supporting:

- Windows 10/11
- Microsoft 365
- Printers and peripherals
- Mobile devices and tablets
- Enterprise applications

Working knowledge of:

- Microsoft Intune
- Windows Autopilot
- Microsoft Entra ID
- Active Directory
- Exchange Online
- Teams
- OneDrive
- SharePoint

Experience supporting iOS and iPadOS devices in a corporate environment.
Solid understanding of networking fundamentals, including:

- TCP/IP
- DNS
- DHCP
- Wi-Fi
- VPN
- Routing and subnets

Excellent troubleshooting and problem-solving abilities.
Strong customer service and communication skills with the ability to explain technical concepts to non-technical users.
Ability to prioritize and manage multiple support requests in a fast-paced environment.
Ability to work independently and collaboratively within a team environment.
Flexibility to travel periodically to residence locations.

Working Conditions

Primarily office-based role
Regular interaction with senior leadership, operational leaders, and cross-functional stakeholders across the organization.
Ability to work effectively in a fast-paced, highly collaborative environment.
May require l travel to residences, or off-site business meetings and planning sessions.
May be required to work additional hours during peak business periods, including annual operating plan development, forecast cycles, and board reporting periods.
Operates in a dynamic, fast-paced environment requiring adaptability, responsiveness, and sound decision-making under pressure.

What you can expect from us

A diverse and inclusive environment where individual differences are celebrated, and you’re encouraged to be your best self
Collaborative environment where we work together to succeed as a team
Learning and development opportunities to help you grow
Office is centrally located in the financial district, on the PATH and the TTC subway line, and provides easy access to downtown amenities
Some travel required (< 5%)
Hybrid work model, in office 3 times a week

At Amica Senior Lifestyles we are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action. We remain committed to creating workplaces that reflect the communities in which we operate.  We are actively seeking applicants from all religions and ethnicities, LGBTQ2s+, Black, Indigenous, racialized people, and persons with disabilities and encourage people from all backgrounds to apply for our positions. 

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

#SO-Hiring-AMICA

Apply on careers.amica.ca About employer

More about this job

Responsibilities

Provide Tier 2 and Tier 3 technical support for hardware, software, and mobile devices to employees across Canada. Manage device lifecycles, identity administration, and enterprise application support while maintaining accurate hardware inventory.

Requirements

Requires a bachelor's degree, college diploma, or equivalent experience in Information Technology. Candidates must have at least 3 years of experience in desktop or technical support with strong proficiency in Microsoft 365 and endpoint management.

Skills

Desktop support
Microsoft 365
Microsoft Intune
Active Directory
Windows 11
iOS
Hardware deployment
Troubleshooting
Customer service
ServiceNow
Identity management
Endpoint management
Networking fundamentals
Technical support
Asset management

Benefits

Health coverage
Dental coverage
Vision coverage
Retirement plan contributions
Disability insurance
Employee wellness programs
Vacation

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Microsoft 365
Microsoft Intune
Active Directory
Windows 11
iOS
iPadOS
ServiceNow
Windows Autopilot
Microsoft Entra ID
Yardi
Mealsuite
ADP
Concur
Printix
iAuditor
Power Apps
Azure Virtual Desktop
TCP/IP
DNS
DHCP
Wi-Fi
VPN
Routing
Subnets
Hardware Lifecycle
End User Services
Tier 2 Support
Tier 3 Support
Identity Management

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Work requirements

Jobs in Canada