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Added 11 mins ago
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Amica Senior Lifestyles

Resident Services Coordinator

UNAVAILABLE, Mississauga, ON, Canada

Apply on careers.amica.ca About employer

Applications open in a new tab.

Job details

Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description

RESIDENT SERVICES COORDINATOR

Amica Credit Mills

Full Time - New Headcount

Amica embraces pay-for-performance compensation philosophy and offers a competitive total compensation package designed to reward performance.
Expected Salary Range: $61,600 - $77,000
Maximum Bonus Potential: 10% of base pay, that rewards exceptional performance.
Benefits: Comprehensive health, dental, and vision coverage, retirement plan contributions, disability, and employee wellness programs.
Vacation: Generous annual vacation entitlement, aligned with company policy.
Compensation is determined based on skills, experience, and qualifications. Candidates whose experience surpasses the expectations for this role may be eligible for compensation above the advertised range.

Established in 1996, Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

The Opportunity:

Join our team as a Resident Services Coordinator and play a pivotal role in enhancing the lives of our residents. In this position, you'll lead engaging programs, foster strong relationships with residents and families, and collaborate with a supportive team focused on providing excellent care.

How is Amica’s Wellness team different?

Our unique care model emphasizes social connection, allowing you get to know each resident and their families to form purposeful relationships.
Your feedback is valued, you will have room to directly contribute to personalized wellness plans.
Your administrative and leadership skills will be nurtured as you collaborate with our multi-disciplinary team in providing proactive care and services, while building connections with Health Care Providers.

How we will support you:

A diverse environment where individual differences are celebrated, and you’re encouraged to be your best self, alongside a collaborative team.
Learning and development opportunities to help you grow.
Comprehensive benefits package including RRSP matching.
You are supported by inspiring leaders who show up for you.

What will you be doing?

Develop and facilitate tailored programs for Assisted and Independent Living residents, ensuring compliance with retirement and memory care regulations.
Coordinate in-service and continuing education programs for the team, fostering a culture of continuous learning.
Manage Resident Care Partners to ensure exceptional care, monitoring, and meaningful interactions with residents.
Cultivate strong relationships with residents and families, actively participating in a multi-disciplinary management team focused on resident care and services.
Maintain accurate and timely resident records, reports, and assessments.
Uphold and enhance Amica’s culture and values in all interactions.

What you will bring:

Diploma from a recognized college in social services, healthcare, or gerontology.
First Aid and CPR certified.
Three (3) years of experience in dementia care in a healthcare setting, including Alzheimer’s, and two (2) years of organizational management.
Knowledge of seniors’ care and aging, leadership best practices, legislative regulations, and policies related to retirement care.
Strong supervision skills, excellent communication, organizational proficiency, conflict resolution, and computer skills.
Experience with YARDI (electronic care system) preferred.
Nursing and/or memory care background considered an asset.
Degree from a recognized university.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

#Leaders-Hiring-Amica

Apply on careers.amica.ca About employer

More about this job

Responsibilities

The Resident Services Coordinator will lead engaging programs for residents and foster strong relationships with families and the multi-disciplinary care team. They are responsible for managing Resident Care Partners and ensuring the delivery of personalized wellness plans while maintaining accurate resident records.

Requirements

Candidates must hold a diploma in social services, healthcare, or gerontology, with at least three years of experience in dementia care and two years in organizational management. Proficiency in leadership, communication, and electronic care systems like YARDI is required, along with First Aid and CPR certification.

Skills

Social services
Healthcare
Gerontology
Dementia care
Alzheimer's care
Organizational management
Leadership
Conflict resolution
Communication
Staff supervision
Record keeping
YARDI
First Aid
CPR

Benefits

Health coverage
Dental coverage
Vision coverage
Retirement plan contributions
Disability insurance
Employee wellness programs
Vacation entitlement
RRSP matching

Visa sponsorship

Not detected in the job text

Keywords

Resident Services Coordinator
Senior Living
Assisted Living
Independent Living
Memory Care
Dementia Care
Gerontology
Social Services
Healthcare
YARDI
Staff Supervision
Wellness Plans
Conflict Resolution
Regulatory Compliance
Care Management
First Aid
CPR
RRSP Matching
Leadership
Multi-disciplinary Team

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Jobs in Canada