Sales Support Freelancer

Sales Support Freelancer

Location: Vancouver and Victoria, BC

Job Summary

Freelance Sales Support plays an essential role in driving sales performance, elevating brand awareness, and delivering exceptional in-store experiences across Amorepacific’s portfolio of brands. This position embodies Amorepacific’s commitment to creating a more beautiful world through meaningful customer connections, education, and authentic storytelling. Reporting to the Account Executive (AE) the Freelance Sales Support ensures flawless store execution, engaging client experience, and consistent representation of brand excellence. The ideal candidate thrives in a dynamic retail environment, is passionate about skincare and K-beauty innovation, and understands that no task is too big or too small when it comes to creating beauty that inspires confidence and connection. This position will be employed by our 3rd party partner, AllWorks.

Key Responsibilities (Include but not limited to):

• Sales Execution – Achieving sales per hour targets. Support sales objectives through proactive engagement, upselling, and customer education.
• Customer Engagement - Greet and engage customers with warmth and professionalism, providing tailored product recommendations. Delivering exceptional service that reflects each brand’s premium positioning and values.
• Product Knowledge - Maintain strong knowledge of AMOREPACIFIC brands, key products, and skincare benefits. Stay informed on beauty trends and confidently educate customers.
• Demonstrations - Conduct skincare demonstrations and consultations to showcase product performance.
• Merchandising & Visual Standards - Ensure gondolas, NBT walls, and shelves are fully stocked, clean, and visually compliant. Check testers and signage regularly, reporting any OOS (Out of Stock) or VMD (Visual Merchandising Display) issues to the AE with photos. Replenish and maintain extra product displays as directed.
• Field Operations & Feedback - Share store-level insights, sales feedback, and competitor observations with the AE. Support major launches and events by executing brand initiatives and ensuring alignment. Provide concise post-visit recaps to help optimize future activations.
• Attendance & Conduct - Adhere to all attendance and punctuality standards and communicate any shift changes or cancellations directly to the AE. Clock in/out only from assigned store location and check in with store leadership upon arrival.
• Collaboration & Teamwork – Work collaboratively during events and launches, maintaining a positive, solutions-focused attitude.

Qualification and Experience:

• 1-3 years of experience in beauty retail, field sales, or Sephora demo work preferred.
• Strong communication, interpersonal, and presentation skills.
• Excellent organization and attention to detail with a proactive mindset:
• Passion for skincare, innovation, and K-Beauty
• Availability during evenings, weekends, and certain holidays as required.
• Vehicle access is preferred for timely store visits and transport of small items.
• Authorized to work in Canada

Contract Details:

• Type: Freelance/ Part-Time
• Hours: Variable
• Compensation: Competitive hourly rate, based on experience
• Locations: Sephora Canada stores across assigned territory

How to Apply:

Please submit your resume and a brief note highlighting your Sephora or beauty retail experience, availability, and ability to travel between stores. Examples of past demo or event experience are welcome.

We are committed to integration and equal opportunity. Accommodation is available to all applicants upon request throughout our recruitment process. Should you require accommodation during the interview process, please advise the recruiter when contacted.