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Added 8 mins ago
Talent Acquisition Specialist
Altis
Ottawa, ON
$84,000 to $114,000 CAD / year
Contract
Work in a culture that supports professional growth, innovation, and continuous learning.
Added 8 mins ago
Student Career Development Coordinator
Huron University College
London, ON
Full-time
The Coordinator, Student Career Development serves as the primary point of contact for students seeking career development support and guidance. This role will support students in exploring…
Added 8 mins ago
Vans: Supervisor - Crossiron Mills
Vans
Rocky View No 44, AB · Rocky View County, AB
$19.5 to $27.72 CAD / hour
Full-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 8 mins ago
Delivering Deal Value Manager
PwC Canada
Montréal-Ouest, QC
Full-time
As a Delivering Deal Value Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are…
Added 9 mins ago
Meat Manager
Federated Co-operatives Limited
Riverton, MB
Full-time
Riverton Co-op is hiring a Meat Manager on a permanent basis for our Store Riverton, MB. We're seeking a Meat Manager with meat cutting skills to join our team. Working within a combined…
Added 9 mins ago
Senior Mainframe Performance and Capacity Specialist
BMO
Toronto, ON · SCC
Full-time
Mentor team members, share expertise, and contribute to the development of technical communities of practice across BMO.
Added 9 mins ago
Senior IT Audit Manager
BMO
Toronto, ON · FCP
Full-time
…broad economic environment, and internal environment, as to the development of new strategies and plans, opportunities and risk, to obtain an understanding of the control…
Added 9 mins ago
Director, Wealth Digital AI Platforms & Technology Delivery
BMO
Toronto, ON · BMOPLACE
Full-time
Champion specification-driven development, automation, reusable engineering patterns, and AI-assisted software delivery where approved.
Added 9 mins ago
Director, Client Technology Services
Fanshawe Toronto@ILAC
London, ON
Full-time
…potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and…
Added 9 mins ago
Associate Brand Manager - Mars Snacking
Mars
Bolton, ON · BOL-Mars Canada Inc.
Full-time
Best-in-class learning and development support from day one, including access to our in-house Mars University.
Added 9 mins ago
Manager of Financial Operations
Government of Alberta
AB
Lead the development, implementation, interpretation, and continuous improvement of financial policies, procedures, processes, and internal controls to ensure compliance with legislation,…
Added 9 mins ago
Program Analyst
Government of Alberta
AB
…that support key social programs and services and economic…
Added 9 mins ago
Casual Order Builder
CONA Services
Saskatoon, SK
Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
Added 9 mins ago
Mgr Customer Supply (QC)
Molson Coors
Longueuil, QC
In the role of Manager Customer Supply working in Longueuil, Quebec, you will be part of the Supply & Service team. You will serve as a key supply chain partner for strategic customers…
Added 24 mins ago
Financial Services Representative - Full Time
Meridian Credit Union
Hamilton, ON
$50,000 to $53,000 CAD / year
Full-time
Continued individual learning and development to align with Meridian core competencies and values while delivering on action plans aligned with Employee Engagement results.
Added 24 mins ago
Financial Services Associate - Full Time - 15 Month Contract
Meridian Credit Union
Hamilton, ON
$60,000 to $64,000 CAD / year
Full-time
Continued individual learning and development to align with Meridian core competencies and values while delivering on action plans aligned with Employee Engagement results.
Added 24 mins ago
Software Development Manager
LawDepot
Remote, Canada
Full-time · Remote
LawDepot is looking to recruit a Software Development Manager to lead the teams responsible for our contract platform and internal content management system (CMS) editor experience. This…
Added 24 mins ago
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
$49,500 to $54,500 CAD / year
Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 24 mins ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
From $20.5 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 37 mins ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
$20.5 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 37 mins ago
Manager, People & Culture
Werklund Centre
Calgary, AB
Full-time
Reporting to the Vice President & Chief Operating Officer, the Manager, People & Culture is responsible for overseeing the day-to-day delivery of human resources programs and initiatives…
Added 37 mins ago
Senior Operations Manager (Programs/Services)-EN
Canadian Forces Morale and Welfare Services
AB · Edmonton, AB
$112,490 to $140,650 CAD / year
Full-time
Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.
Added 37 mins ago
IM/IT Project Manager-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
$97,420 to $114,660 CAD / year
Full-time
Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.
Added 37 mins ago
Senior Manager, Client & Advisory Services-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
$112,490 to $140,650 CAD / year
Full-time
Are you passionate about leading high-performing teams and delivering exceptional client experience? As the Senior Manager, Client and Advisory Services, you will play a key leadership role…
Added 37 mins ago
Marketing Manager, Monthly Giving
The Princess Margaret Cancer Foundation
Toronto, ON
$80,000 to $90,000 CAD / year
Full-time
Reporting to the Senior Marketing Director, Community Giving, the Marketing Manager, Monthly Giving plays an important role in advancing our mission by growing and strengthening our Monthly…

Amplifon

Client Care Coordinator

294 Cobequid Road, Suite 10, Lower Sackville, NS, B4C 4C5, Canada

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, supports clinical screenings, and drives store performance through effective schedule management. They also handle administrative tasks such as billing, inventory monitoring, and supporting marketing and sales initiatives.

Requirements

Candidates must have a high school diploma or equivalent and at least 2 years of administrative experience, preferably in a medical setting. Additionally, 2 years of experience in a front desk or reception capacity is required.

Skills

Customer intake
Appointment management
Clinical screening support
Schedule management
Billing
Invoicing
Inventory monitoring
Data entry
Outbound calling
Customer service
Microsoft Office
Windows
Troubleshooting
Social media initiatives
Sales support

Benefits

Extended medical
Dental
Vision benefits
RRSP
DPSP
Health spending account
Life insurance
Membership dues reimbursement
Vacation
Paid holidays
Volunteer time off
Employee assistance program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Administrative
Healthcare
Customer Service
Reception
Appointment Management
Billing
Invoicing
Inventory Management
Hearing Care
Microsoft Office
Windows
Data Accuracy
Outbound Calling
Retail
Clinical Support
Hearing Aid
Customer Journey
Compliance
Privacy Standards

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