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Added 26 mins ago
AVEVA Enterprise SCADA Specialist
SGS
Vancouver, BC
$85,000 to $165,000 CAD / year
Full-time
You will contribute to system configuration, HMI development, and integration work on live client engagements from day one, supported by a structured technical pathway that develops you…
Added 26 mins ago
Clinic Manager – Thornhill, Ontario
MedSleep
Vaughan, ON
Full-time
Clinic Manager – Thornhill, OntarioMedSleep was founded in 2004 out of a genuine passion for sleep medicine, and that spirit has grown into an entrepreneurial, fast-expanding national team…
Added 26 mins ago
Senior CT TechnologistMI CT/Angio
St. Michael's Hospital
Toronto, ON
Temporary
My name is Lisa, I am the Manager of Medical Imaging at St. Michael's Hospital, and I am inviting you to join our team.
Added 26 mins ago
Senior Manager, Information Security - Information Technology Services
MacEwan University
AB · Edmonton, AB
Full-time
MacEwan University is seeking a Senior Manager, Information Security for a full-time continuing opportunity with Information Technology Services.
Added 26 mins ago
Waitstaff
Shannex Incorporated
Bedford, NS
Part-time
…healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our…
Added 26 mins ago
Clinic Manager
MedSleep
Toronto, ON · Etobicoke, ON
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Etobicoke, Ontario clinic – someone who can balance strong leadership with a…
Added 26 mins ago
Clinic Manager
MedSleep
Markham, ON
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Thornhill, Ontario clinic – someone who can balance strong leadership with a…
Added 26 mins ago
Clinic Manager
MedSleep
Ottawa, ON
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Ottawa, Ontario clinic – someone who can balance strong leadership with a…
Added 26 mins ago
Clinic Manager
MedSleep
Perth, ON
Full-time
…across Canada. We're looking for an experienced, hands-on Clinic Manager to lead day-to-day operations at our Perth, Ontario clinic – someone who can balance strong leadership with a…
Added 26 mins ago
Divisional Director, Engineering
Senstar
Ottawa, ON
Full-time
The combined organization totals roughly a dozen people. The sensor engineering group including an embedded software development manager, senior hardware and RF or optical design engineers,…
Added 27 mins ago
Operations Manager, GTA Aggregates
Amrize
Mississauga, ON
The Operations Manager, Aggregates is responsible for the development, leadership, and management of the operational functions and performance in their Market Area. The Manager will ensure…
Added 27 mins ago
Sales Project Lead
TVH
Mississauga, ON · Tvh Mississauga
Full-time
…underperforming accounts, stock or pricing gaps, and untapped dealer/customer potential. • Build clear, data-backed business cases and present them to the General Manager to secure approval…
Added 27 mins ago
Senior Relationship Manager, Commercial Banking (Corporate Finance Group)
BMO
Halifax, NS · Nova_Ctr
Full-time
The Senior Relationship Manager (Sales Director) manages a commercial lending portfolio and supports the origination of new clients, and coordinates with other products as an integral part…
Added 27 mins ago
Senior Manager, Finance
BMO
Toronto, ON · FCP
Full-time
We are seeking a highly experienced Senior Manager, Finance to lead the end-to-end consolidation, forecasting, planning, and reporting activities for the T&O portfolio. This role is…
Added 42 mins ago
Senior Relationship Manager/Relationship Manager
Meridian Credit Union
Hamilton, ON · St. Catharines, ON
$79,000 to $110,000 CAD / year
Full-time
As a Relationship Manager/Senior Relationship Manager:
Added 42 mins ago
Supervisor, Accounts Receivable
Vantage Group
Canada
$70,000 to $100,000 CAD / year
Full-time
Perform monthly and quarterly accounts receivable reconciliations and provide reporting on key metrics to the Senior Manager, Accounts Payable/Accounts Receivable.
Added 42 mins ago
Customer Value Manager - Ontario
Tekion
Remote, Canada
$94,000 to $117,000 CAD / year
Full-time · Remote
The Customer Value Manager is the primary owner of the customer relationship and long-term success of assigned dealership accounts within Tekion’s Customer Value Services organization. This…
Added 42 mins ago
Manager, Care Operations
Tonal
Remote, Canada
$95,000 to $120,000 CAD / year
Full-time · Remote
Escalate to the Senior Manager, Care Operations when partner performance issues cannot be resolved at the working level. Contract terms, rates, and renewals sit with the Director of Care…
Added 42 mins ago
Divisional Director, Engineering
Pivot + Edge
Ottawa, ON
Full-time
The combined organization totals roughly a dozen people. The sensor engineering group including an embedded software development manager, senior hardware and RF or optical design engineers,…
Added 42 mins ago
Software Development Manager, Promotions Customer Experience (PCX)
Amazon
Vancouver, BC
…of customers discover savings? We are looking for a Software Development Manager to lead a team at the core of Amazon's promotions and deals platform. You will own the systems that…
Added 55 mins ago
Associate Product Manager
ORION Ontario's Research and Education Network
Toronto, ON
Full-time
As an Associate Product Manager, you will play a hands-on role in supporting the development, launch, and continuous improvement of ORION’s products and services. Working closely with the…
Added 56 mins ago
Director, Analytics & Insights
Securian Canada
Waterloo, ON
$130,000 to $170,000 CAD / year
Full-time
Define and execute an analytics and insights roadmap aligned with enterprise, market, customer, and partner priorities.
Added 56 mins ago
Director, Analytics & Insights
Securian Canada
Toronto, ON
$130,000 to $170,000 CAD / year
Full-time
Define and execute an analytics and insights roadmap aligned with enterprise, market, customer, and partner priorities.
Added 56 mins ago
Plant Manager – Food Production
Lock Search Group
Vancouver, BC · Greater Vancouver, BC
Full-time
Plant Manager – Food Production (Greater Vancouver Region)
Added 57 mins ago
Senior Product Manager
Trudell Medical Group
London, ON
The Senior Product Manager at Trudell Animal Health serves as the strategic champion and operational driver for our rapidly expanding portfolio of companion animal and equine healthcare…

Amplifon

Client Care Coordinator

294 Cobequid Road, Suite 10, Lower Sackville, NS, B4C 4C5, Canada

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, supports clinical screenings, and drives store performance through effective schedule management. They also handle administrative tasks such as billing, inventory monitoring, and supporting marketing and sales initiatives.

Requirements

Candidates must have a high school diploma or equivalent and at least 2 years of administrative experience, preferably in a medical setting. Additionally, 2 years of experience in a front desk or reception capacity is required.

Skills

Customer intake
Appointment management
Clinical screening support
Schedule management
Billing
Invoicing
Inventory monitoring
Data entry
Outbound calling
Customer service
Microsoft Office
Windows
Troubleshooting
Social media initiatives
Sales support

Benefits

Extended medical
Dental
Vision benefits
RRSP
DPSP
Health spending account
Life insurance
Membership dues reimbursement
Vacation
Paid holidays
Volunteer time off
Employee assistance program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Administrative
Healthcare
Customer Service
Reception
Appointment Management
Billing
Invoicing
Inventory Management
Hearing Care
Microsoft Office
Windows
Data Accuracy
Outbound Calling
Retail
Clinical Support
Hearing Aid
Customer Journey
Compliance
Privacy Standards

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