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22 jobs

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Added 2 days ago
Front Desk and Intake Coordinator
1013280 Ont.Limited
Toronto, ON
Full-time
We are seeking a Front Desk and Intake Coordinator to join our team of dynamic, diverse and experienced immigration professionals. The Front Desk and Intake Coordinator plays a key support…
Added 4 days ago
Program Assistant - Student Services
The University of British Columbia
Vancouver, BC
$4,594 to $4,827 CAD / month
Full-time
This position is responsible for a full range of front desk reception services and student service processes for the Centre for Accessibility. The incumbent will coordinate and manage…
Added 5 days ago
Program Assistant - Student Services
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$4,594 to $4,827 CAD / month
Full-time
This position is responsible for a full range of front desk reception services and student service processes for the Centre for Accessibility. The incumbent will coordinate and manage…
Added 4 days ago
Front Desk Care Coordinator - Lifemark Southland Leisure Centre
Lifemark Health Group
Calgary, AB
$18 to $19 CAD / hour
Full-time
Front Desk Care Coordinator – Lifemark Southland Leisure Centre
Added 4 days ago
Front Desk Care Coordinator - Lifemark Southland Leisure Centre
Lifemark Health Group
Calgary, AB
$18 to $19 CAD / hour
Full-time
Front Desk Care Coordinator – Lifemark Southland Leisure Centre
Added 7 days ago
Client Care Coordinator (Part-time)
Amplifon
Winnipeg, MB
Part-time
We are seeking a Part-Time Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026,…
Added 11 days ago
Coordinator, Administration
MSC Mediterranean Shipping Company
Mississauga, ON
$60,000 to $68,000 CAD / year
Full-time
Equally important, this position is the designated backup to the Administration & Front Desk Coordinator. Both Coordinators are fully cross trained on the same processes and procedures so…
Added 1 month ago
CCR-Care Coordinator
Lifemark Health Group
Halifax, NS
Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Added 18 days ago
Care Coordinator / Physiotherapy Assistant
Lifemark Health Group
Pickering, ON
$17.6 to $22.31 CAD / hour
Part-time
Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
Added 19 days ago
Client Care Coordinator
Amplifon
Parry Sound, ON
Full-time
We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a…
Added 24 days ago
Ambulatory Clinic Nurse Care Coordinator (RN) - Occupational & Workers Comp
Olathe Health
Pavilion 1, BC
Full-time
We are seeking a Workers Compensation Clinical Nurse Coordinator. The Clinical Nurse Coordinator (CNC) is responsible for coordinating and managing workers’ compensation cases from initial…
Added 23 days ago
Front Desk Administrative Receptionist
Lifemark Health Group
Edmonton, AB
$17 to $19 CAD / hour
Part-time
Front Desk Administrative Receptionist – Lifemark Physiotherapy Edmonton Manchester Square
Added 23 days ago
Front Desk Care Coordinator - afternoon-and-evening shift
Lifemark Health Group
Edmonton, AB
$17.5 to $19 CAD / hour
Full-time
Front Desk Care Coordinator – Active Physio Works Magrath
Added 27 days ago
Client Care Coordinator
Amplifon
Cambridge, ON
Full-time
We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a…
Added 1 month ago
PTCD-Patient Coordinator
Lifemark Health Group
London, ON
$18 to $23 CAD / hour
Part-time
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and…
Added 1 month ago
Client Care Coordinator (Part-Time)
Amplifon
Brockville, ON
Part-time
We are seeking a Part-time Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026,…
Added 29 days ago
Front Desk & Member Experience Coordinator
Wellness Republic
Toronto, ON
Part-time
As a Front Desk & Member Experience Coordinator, you are one of the first and most important touchpoints of the Wellness Republic experience. You will welcome members and guests, manage the…
Added 1 month ago
Front Desk Care Coordinator
Lifemark Health Group
Prince Edward, ON
$17.6 to $22.31 CAD / hour
Part-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Added 2 months ago
Client Care Coordinator
NUVISTA Mental Health
NS
Up to $46,000 CAD / year
Full-time
Support client intake and program booking processes
Added 4 months ago
Intake Coordinator
Lifemark Health Group
Edmonton, Alberta
Full-time
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and…
Added 11 days ago
Coordinator, Administration
MEDITERRANEAN SHIP.INC.
Mississauga, ON
$60,000 to $68,000 CAD / year
Full-time
Equally important, this position is the designated backup to the Administration & Front Desk Coordinator. Both Coordinators are fully cross trained on the same processes and procedures so…
Added 4 months ago
Intake Coordinator
Lifemark Health Group
Edmonton, Alberta
Full-time
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and…

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Amplifon

Client Care Coordinator

7 Grand Ave S #107, Cambridge, ON, N1S 2L3, Canada

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Aug 24, 2026

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Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm, supporting both Cambridge, ON (3 days/week) and Cambridge - Pinebush, ON (2 days/week) locations.

Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, coordinates appointments, and supports clinical screenings and hearing aid troubleshooting. They also handle administrative tasks, inventory, and billing while driving store performance through proactive customer engagement.

Requirements

Candidates must have a high school diploma or equivalent and at least 2 years of administrative or front desk experience, preferably in a medical setting. Proficiency in Microsoft Office and Windows is required, along with strong organizational and communication skills.

Skills

Customer intake
Schedule management
Clinical screening support
Hearing aid troubleshooting
Inventory monitoring
Billing
Invoicing
Data entry
Outbound calling
Sales support
Microsoft office
Windows
Reception
Administrative support
Customer service

Benefits

Extended medical
Dental
Vision benefits
RRSP
DPSP
Health spending account
Life insurance
Annual reimbursement of membership dues
Vacation
Paid holidays
Volunteer time off
Employee assistance program
Ampli-academy
LinkedIn learning
Coursera
Team training
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care Coordinator
Customer Intake
Hearing Care
Administrative Support
Reception
Appointment Management
Healthcare
Billing
Invoicing
Inventory Management
Microsoft Office
Windows
Customer Experience
Sales Support
Outbound Calling
Data Accuracy
Compliance
Retail
Hearing Aid Accessories
Clinical Support

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