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Added 2 days ago
Operations Coordinator
Forbes Bros. Group of Companies
Surrey, BC
Full-time
The Operations Coordinator supports the day-to-day coordination of recurring and project-based work, ensuring activities, documentation, and workflows are completed accurately and…
Added 2 days ago
Operations Coordinator
Forbes Bros. Group of Companies
Surrey, BC
The Operations Coordinator supports the day-to-day coordination of recurring and project-based work, ensuring activities, documentation, and workflows are completed accurately and…
Added 3 days ago
Senior Coordinator, Supply Chain Operations
University of Ottawa
Ottawa, ON · University Centre
Full-time
The Senior Coordinator, Supply Chain Operations oversees end-to-end operational oversight and advanced administrative support across the request-to-payment lifecycle, including procurement…
Added 3 days ago
Senior Coordinator, Supply Chain Operations
University of Ottawa
Ottawa, ON
Full-time
The Senior Coordinator, Supply Chain Operations oversees end-to-end operational oversight and advanced administrative support across the request-to-payment lifecycle, including procurement…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Victoria, BC
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Edmonton, AB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Halifax, NS
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Fredericton, NB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Vancouver, BC
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Kitchener, ON
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Toronto, ON
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Burlington, ON
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Saint John, NB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Saskatoon, SK
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Calgary, AB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Regina, SK
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Winnipeg, MB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Moncton, NB
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Coordinator, People Operations (10-Month Contract)
Deloitte
Ottawa, ON
Full-time
People Operations is a centralized team, that is the face of HR to the business and delivers people inquiry, intake management, program services, and people leader services. With a focus on…
Added 3 days ago
Program Assistant - Student Services
The University of British Columbia
Vancouver, BC
$4,594 to $4,827 CAD / month
Full-time
Intake Coordination | Program Support | Centre for Accessibility | Student Affairs | VP Students
Added 4 days ago
Program Assistant - Student Services
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$4,594 to $4,827 CAD / month
Full-time
Intake Coordination | Program Support | Centre for Accessibility | Student Affairs | VP Students
Added 10 days ago
Labour Relations & Occupational Health and Safety Branch Administrator
Government of Alberta
Edmonton, AB
…operation of the branch, supporting leadership, coordinating operations, and helping teams deliver important services that impact workplaces across the…
Added 4 days ago
Office Manager
Brownlee LLP
Edmonton, AB
Full-time
Support billing, timekeeping, and client intake procedures.
Added 5 days ago
Program Coordinator - Winchester Centre (5 months Term)
Carefor Health & Community Services
Winchester, ON
Temporary
Initiates and completes the client intake process (including the required assessments and reassessments for specific programs) with guidance from the Centre Leader

Amplifon

Client Care Coordinator

17 James St, Parry Sound, ON, P2A 1T4, Canada

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Sep 1, 2026

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Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, coordinates appointments, and supports clinical screenings to ensure a high-quality customer experience. They also handle administrative tasks such as billing, inventory monitoring, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma or equivalent along with at least two years of administrative and front desk experience. Proficiency in Microsoft Office and Windows is required, with preference given to those with experience in a healthcare setting.

Skills

Customer intake
Appointment management
Clinical screening support
Schedule management
Inventory monitoring
Billing
Invoicing
Data entry
Outbound calling
Sales support
Microsoft Office
Windows
Customer service
Troubleshooting
Communication

Benefits

Extended Medical
Dental
Vision Benefits
RRSP
DPSP
Health Spending Account
Life Insurance
Annual reimbursement of membership dues
Vacation
Paid holidays
Volunteer time off
Employee Assistance Program
Ampli-Academy
LinkedIn Learning
Coursera
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Customer Intake
Clinical Screenings
Schedule Management
Hearing Care
Administrative
Reception
Billing
Invoicing
Data Accuracy
Healthcare Privacy
Outbound Calling
Sales
Marketing
Social Media
Microsoft Office
Windows
Retail
Hearing Aid
Customer Experience

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