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Added 13 mins ago
GD
Mechanical Engineer, Design
General Dynamics Mission Systems–Canada
Calgary, AB
- $77,000 to $93,000 CAD / year
- Full-time
Support the Mechanical Engineering Team Lead and Program Manager in achieving project objectives and meeting DND customer delivery requirements in accordance with GDMS-C processes and…
Added 13 mins ago
OD
50% Registered Early Childhood Educator (RECE) - Regular - Agincourt Rd PS - PM EDP (2:45pm - 6:15pm)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Part-time
The successful candidate must have good communication skills in order to effectively communicate with parents, staff, and students
Added 13 mins ago
OD
FR 19% Elem Contract; Grade 7 Core French (Tues/Thurs: 2:00pm-3:00pm, Wed/Fri: 11:20am-12:20pm)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Kanata, ON
- Contract
…Questions about this collection should be directed to the General Manager, Human Resources, 133 Greenbank Road, Nepean, Ontario K2H…
Added 13 mins ago
LD
Manager of Facility Services & Capital Asset Management
Limestone District School Board
Kingston, ON
- Full-time
The Limestone District School Board is seeking an accomplished and forward-thinking Manager of Facility Services and Capital Asset Management to provide leadership and strategic direction…
Added 13 mins ago
SC
Procurement Coordinator Permanent (internal/external)
Sudbury Catholic District School Board
Sudbury, ON
- Full-time
Coordinate and monitor Board purchasing cards and their usage, identify any potential issues and bring to the attention of the Manager;
Added 13 mins ago
OD
FR 62% Elem Contract, Kindergarten, French (Mon 8:00-12:50, Tues - Fri 8:00-11:50)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Contract
…Questions about this collection should be directed to the General Manager, Human Resources, 133 Greenbank Road, Nepean, Ontario K2H…
Added 13 mins ago
AM
AMDSB - Non-Union - Financial Services - Administrative Assistant
Avon Maitland District School Board
Seaforth, ON
- Internship
Reporting to the Senior Finance Manager, the successful candidate will support the Financial Services Management Team in the day to day operations of the department.
Added 13 mins ago
SS
Talent Acquisition Manager
Summit Search Group
Toronto, ON
- $95,000 to $125,000 CAD / year
- Full-time
Our client is seeking a Manager, Talent Acquisition to join the Human Resources Team. Based in Toronto (5 days on-site), this position offers an excellent opportunity in a dynamic…
Added 13 mins ago
OD
FR 48% Elem Contract, Grade 2,3,4,5,6 EFI: Health, Arts and Phy Ed; 12:00-3:40
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON
- Contract
…Questions about this collection should be directed to the General Manager, Human Resources, 133 Greenbank Road, Nepean, Ontario K2H…
Added 13 mins ago
UO
Senior Manager, Animal Care Operations
University of Ottawa
Ottawa, ON
- Full-time
The Senior Manager leads managers and supervisors responsible for the operational delivery of animal care and research support services across the University's animal care facilities. The…
Added 13 mins ago
HC
LTO - Grade 8 (1.00 FTE)
Halton Catholic District School Board
Milton, ON
- Full-time
…administration. All decisions regarding candidate advancement are made by Human Resources Services staff in partnership with the hiring…
Added 13 mins ago
HC
LTO - Grade 5/6 French Immersion (1.00 FTE)
Halton Catholic District School Board
Oakville, ON
- Full-time
…administration. All decisions regarding candidate advancement are made by Human Resources Services staff in partnership with the hiring…
Added 13 mins ago
HC
LTO - Grade 4/5 (AM) (0.50 FTE)
Halton Catholic District School Board
Oakville, ON
- Full-time
…administration. All decisions regarding candidate advancement are made by Human Resources Services staff in partnership with the hiring…
Added 13 mins ago
Business Development Manager
Execulink Telecom
Woodstock, ON
Required to work in office a minimum of 3 days per week (Tuesday, Wednesday, Thursday)
Added 13 mins ago
A
Client Care Coordinator
Amplifon
Winnipeg, MB
- Full-time
…effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of…
Added 13 mins ago
GD
Mechanical Engineer, Design
General Dynamics Mission Systems–Canada
Calgary, AB
- $77,000 to $93,000 CAD / year
- Full-time
Support the Mechanical Engineering Team Lead and Program Manager in achieving project objectives and meeting DND customer delivery requirements in accordance with GDMS-C processes and…
Added 28 mins ago
GS
Administrative Assistant
Good Shepherd Centres
Hamilton, ON
- $25.3 to $29.98 CAD / hour
- Full-time
…selection process. If you need accommodations, please contact Human Resources at…
Added 28 mins ago
TS
Community & Family Services Worker
The Salvation Army Canada and Bermuda Territory
Saugeen Shores, ON · Port Elgin, ON · Owen Sound Community Church - Saugeen Shores CFS
- Part-time
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Added 28 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Hamilton, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 28 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Vaughan, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 28 mins ago
OS
Manager, Membership Services
Ottawa Senators
Ottawa, ON · Kanata, Ontario
- Full-time
…disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the…
Added 28 mins ago
JC
Performance Engineer, Sustainability Infrastructure Services
Johnson Controls
Toronto, ON · Richmond Hill, ON
- Full-time
Extensive product and on the job/cross training opportunities With outstanding internal resources
Added 42 mins ago
A
Operations Manager (Volunteer)
ALL
Canada
- Volunteer
The People & Operations Manager supports the Director of Operations in strengthening the organization's operational effectiveness, systems, human capital, volunteers, and internal…
Added 42 mins ago
R&
Senior Recruiter- Technology Strong talent advisor
Robertson & Company Ltd.
Toronto, ON
- Contract
8 years of Recruitment experience required
Added 42 mins ago
Sr. Talent Acquisition Specialist
KEV Group
Toronto, ON · Kitchener, ON
Lead end‑to‑end recruitment for complex roles - ensuring exceptional candidate experience and reliable hiring manager partnership.

Amplifon

Client Care Coordinator

1 - 871, Waverley St, Winnipeg, MB, R3T 5P4, Canada

Compensation: $19-$24/hour + incentive opportunities · Full-time

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Job details

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm, in-office

Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, supports clinical screenings, and coordinates appointments to ensure a high-quality experience. They also handle administrative tasks such as billing, inventory monitoring, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma or equivalent along with at least two years of administrative and front desk experience. Proficiency in Microsoft Office and Windows is preferred, as is previous experience in a healthcare setting.

Skills

Customer intake
Schedule management
Clinical screenings
Hearing aid troubleshooting
Inventory monitoring
Billing
Invoicing
Data entry
Outbound calling
Customer service
Microsoft Office
Windows
Appointment coordination
Sales support
Communication

Benefits

Extended medical
Dental
Vision benefits
RRSP
DPSP
Health spending account
Life insurance
Annual reimbursement of membership dues
Vacation
Paid holidays
Volunteer time off
Employee assistance program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Customer Intake
Clinical Screenings
Hearing Aid
Schedule Management
Administrative
Reception
Billing
Invoicing
Data Accuracy
Healthcare Privacy
Outbound Calling
Marketing
Social Media
Microsoft Office
Windows
Retail
Hearing Care
Customer Experience
Inventory Management

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Work requirements

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