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Added 1 month ago
B
Bilingual Project Manager (FR/ENG)
BGIS
Montreal, QC
- Full-time
The Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements.
Added 1 month ago
Business Operations - Business Operations Specialist
F12.net
Calgary, AB
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Added 1 month ago
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Client Care Coordinator
Amplifon
Sherwood Park, AB
- Full-time
…effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of…
Added 1 month ago
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Hazardous Materials & Hygiene Technician
WSP
Edmonton, AB
- Full-time
…opportunities to quickly grow your autonomy. WSP invests in your development through mentoring, safety and technical training, job shadowing, and hands‑on…
Added 1 month ago
C
Front of the House Supervisor - The Rec Room Square One
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- Part-time
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Added 1 month ago
Talent Product Specialist, AI Enablement
Infoblox
Burnaby, BC
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Added 1 month ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Sechelt, BC
- Full-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 1 month ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Sechelt, BC
- Full-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 1 month ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Sechelt, BC
- Full-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 1 month ago
VC
Health Care Food Service Supervisor
Vancouver Coastal Health
Vancouver, BC
- Full-time
Reporting to the Manager/Coordinator, Food Services, the Food Service Supervisor ensures diet orders are compliant and meet the provisions for nutritional care as determined by Clinical…
Added 1 month ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, BC
- Full-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 1 month ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Vancouver, BC
- Full-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 1 month ago
VC
Clinical Coordinator, Mental Health & Addictions - Registered Nurse (RN) / Registered Psychiatric Nurse (RPN)
Vancouver Coastal Health
Richmond, BC
- Full-time
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Added 1 month ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Richmond, BC
- Full-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 1 month ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, BC
- Full-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 1 month ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, BC
- Full-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 1 month ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, BC
- Full-time
…direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care, observes, and…
Added 1 month ago
Actuarial Specialist
Gore Mutual Insurance
Toronto, ON · Cambridge, ON · Vancouver, BC
…members. The Actuarial Specialist reports to the Actuarial Manager and works in conjunction with less experienced…
Added 1 month ago
OD
Edmonton General Manager
Overhead Door
Edmonton, AB
- Full-time
Reporting to the Director of Operations, the General Manager will be responsible to lead and manage the branch including sales management, operations, administration, and warehouse…
Added 1 month ago
FC
Document Management Representative
Fidelity Canada
Toronto, ON
- Full-time
Execution of all other document management team related tasks as required or assigned by Team Manager.
Added 1 month ago
BC
Category Manager - Safety
Bunzl Canada
Burlington, ON
- Full-time
The Safety Category Manager is responsible for the strategic leadership, financial performance, and lifecycle management of assigned industrial packaging categories. This role owns category…
Added 1 month ago
CS
Associate Manager of Health & Wellness
Cogir Senior Living
Ottawa, ON · Valley Stream
- Full-time
Comprehensive Onboarding and Training: We value your success and provide an extensive four-week onboarding program. This program is designed to equip you with the knowledge, skills, and…
Added 1 month ago
GW
Business Development & Marketing Manager
Gowling WLG
Ottawa, ON
- Full-time
The local office BD & Marketing Manager works closely with the Office Managing Partner (OMP) to elevate the Firm’s visibility, reputation, and competitive position in the local market. This…
Added 1 month ago
MD
General Counsel 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Bargaining Unit/Union: 220 - Manager/Unrepresented
Added 1 month ago
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Sales Manager
Texcan
Surrey, BC
- Full-time
The Sales Manager leads sales growth and business development in the Vancouver region. This role oversees regional sales strategies, monitors forecasts, and implements market initiatives to…

Amplifon

Client Care Coordinator

213-501 Bethel Drive, Sherwood Park, AB, T8H 0N2, Canada

Compensation: $19-$24/hour + incentive opportunities · Full-time

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Job details

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, coordinates appointments, and supports clinical screenings to ensure a high-quality customer experience. They also handle administrative tasks such as billing, inventory monitoring, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma or equivalent along with at least two years of administrative and front desk experience. Proficiency in Microsoft Office and Windows is required, with preference given to those with experience in a healthcare setting.

Skills

Customer intake
Appointment management
Schedule management
Hearing screenings
Troubleshooting
Billing
Invoicing
Data entry
Outbound calling
Sales
Microsoft Office
Windows
Customer service
Administrative support
Reception

Benefits

Extended medical
Dental
Vision benefits
RRSP
DPSP
Health spending account
Life insurance
Annual reimbursement of membership dues
Vacation
Paid holidays
Volunteer time off
Employee assistance program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Customer Intake
Appointment Management
Hearing Care
Clinical Support
Administrative Support
Billing
Invoicing
Inventory Management
Outbound Calling
Sales
Microsoft Office
Windows
Healthcare
Reception
Customer Experience
Data Accuracy
Compliance
Social Media
Marketing

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