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Added 6 mins ago
Onboarding Coordinator
CarePartners
Barrie, ON · Stratford, ON · Tillsonburg, ON · Sarnia, ON · Waterloo, ON
Temporary
We are currently looking for someone to join our team in the role of Onboarding Coordinator. This position will perform administrative functions and support Shared Services and Operations…
Added 6 mins ago
Coordinator, Climate Solutions / Coordonnateur·trice, Solutions climatiques
David Suzuki Foundation
Montreal, QC
Part-time
WORK ENVIRONMENT: The position is hybrid, with a combination of remote work and 1 day/week required in-office days. Note that it will be eventually expected to move to 2 days per week.
Added 20 mins ago
Administrative Coordinator - Vancouver
EBC Inc.
Vancouver, BC
Full-time
Due to recent growth, we are looking to add a new Administrative Coordinator to our team who will have the opportunity to assume important and diversified functions and responsibilities…
Added 20 mins ago
Administrative Coordinator
Bridgeway Connection Services
AB · Edmonton, AB
Full-time
Bridgeway Connections is seeking a reliable, organized, and detail-oriented Administrative Assistant to support the daily operations of the agency. The Administrative Assistant will be…
Added 20 mins ago
PO Coordinator, In Suite - Multi-Residential
Morguard
Mississauga, ON
Full-time
The PO Coordinator, In Suite is accountable to the Supervisor, Purchase Order Coordinator for the timely and accurate issuance, processing, and administration of purchase orders and related…
Added 21 mins ago
Translation Services Coordinator
Public Health Ontario
Toronto, ON
Full-time
Provides expertise and support to internal program areas on FLS compliance and advises where PHO programs and policies may have an impact on the Francophone community.
Added 21 mins ago
Housing Case Manager (Arabic)
Immigrant Services Society of BC
Vancouver, BC
Full-time
Coordinate and monitor the search for housing of all GAR units (family) during their initial stay in temporary accommodation (Welcome Centre or commercial). Keep Welcome Centre or Temporary…
Added 21 mins ago
Client Care Coordinator
Amplifon
Sherwood Park, AB
Full-time
We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a…
Added 21 mins ago
Employment Services Consultant
Georgian College
ON
Computer skills and experience with databases (entering, analyzing and maintaining statistical data), career planning software (i.e. Career Cruising, web-based assessments, etc.), Microsoft…
Added 49 mins ago
Scheduling Coordinator
ParaMed Home Health Care
London, ON
Part-time
Comprehensive health and dental benefit plans
Added 50 mins ago
Program Coordinator- Community Oncology Education and Transitions of Care - Repost
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The Program Coordinator - Community Oncology Education and Care Transitions, works under the direction of the Manager and is responsible for leading the planning, development,…
Added 1 hour ago
Senior Operations Coordinator, Regional Communities
Jewish Federation of British Columbia (JFBC)
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
The Senior Operations Coordinator, Regional Communities serves as the operational hub for Federation's team of Community Connectors working throughout British Columbia. Acting as the…
Added 1 hour ago
Health Safety Environment Coordinator
Agway Metals Inc.
London, ON
Full-time
Reporting to the VP of Operations, People and Culture, the EHS Coordinator will primarily be responsible for maintaining and improving our Health and Safety program for all of our…
Added 1 hour ago
General Counsel 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
CAH’s General Counsel serves as the court’s chief in-house counsel and is a member of the court’s Executive Team alongside the Chief Judge, Deputy Chief Judge, and Court Administrator.…
Added 1 hour ago
Silviculture Coordinator
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Williams Lake, BC
Full-time
As a Silviculture Coordinator, you would be responsible for all aspects of reforestation. This includes developing plans and prescriptions, contract administration, contractor supervision,…
Added 1 hour ago
Virtual Community of Care Coordinator
University Health Network
Toronto, ON
Contract
Reporting to the Academic Program Manager of the Centre for Community Health Education, the Virtual Community of Care Coordinator provides comprehensive coordination and engagement support…
Added 1 hour ago
State Program 5310 Coordinator - State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
This position serves as the state program coordinator for the state’s 5310 program, a series of federal public transit grants serving seniors and people with disabilities. It provides…
Added 1 hour ago
AHT Coordinator
University of Victoria
Victoria, BC
Full-time
The Animal Health Technician (AHT) Coordinator at the University of Victoria’s Animal Care Unit is responsible for ensuring the health and welfare of mammalian, aquatic, and amphibian…
Added 1 hour ago
Administrative Coordinator, Faculty of Graduate Studies
University of Calgary
Calgary, AB
Full-time
This position reports to the Manager, Operations & Office of the Dean, with day-to-day accountability to and guidance from both the Manager and the Senior Director, Strategic Operations.…
Added 1 hour ago
Subcontracts administrator
Pomerleau
Saint-Georges, QC · St-Georges, QC
$59,000 to $77,000 CAD / year
Full-time
Reporting to the Coordinator, the incumbent is responsible for preparing, reviewing for compliance, and issuing subcontracts for construction projects across Canada. They ensure that all…
Added 1 hour ago
Program Coordinator Technology Services - Committee & Council
City of Toronto
Toronto, ON
Temporary
Reporting to the Manager, Office of the Chief Technology Officer, the Program Coordinator, Technology Services – Committee & Council will support high-impact programs focused on Committee…
Added 1 hour ago
Programmer, Aquatics
City of Brampton
Brampton, ON
Full-time
Reporting to the Coordinator, this position provides direct supervision to contract, part-time and volunteer support staff to ensure quality program delivery and excellent customer service…
Added 1 hour ago
Subcontracts administrator
Pomerleau
Ottawa, ON
$59,000 to $77,000 CAD / year
Full-time
Reporting to the Coordinator, the incumbent is responsible for preparing, reviewing for compliance, and issuing subcontracts for construction projects across Canada. They ensure that all…
Added 1 hour ago
Subcontracts administrator
Pomerleau
Montreal, QC
$59,000 to $77,000 CAD / year
Full-time
Reporting to the Coordinator, the incumbent is responsible for preparing, reviewing for compliance, and issuing subcontracts for construction projects across Canada. They ensure that all…
Added 1 hour ago
Sales Operations Coordinator
Enercare
Markham, ON
The Sales Operations Coordinator provides administrative, operational, and reporting support to the Sales and Client Experience teams. This role is responsible for coordinating…

Amplifon

Client Care Coordinator

213-501 Bethel Drive, Sherwood Park, AB, T8H 0N2, Canada

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, coordinates appointments, and supports clinical screenings to ensure a high-quality customer experience. They also handle administrative tasks such as billing, inventory monitoring, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma or equivalent along with at least two years of administrative and front desk experience. Proficiency in Microsoft Office and Windows is required, with preference given to those with experience in a healthcare setting.

Skills

Customer intake
Appointment management
Schedule management
Hearing screenings
Troubleshooting
Billing
Invoicing
Data entry
Outbound calling
Sales
Microsoft Office
Windows
Customer service
Administrative support
Reception

Benefits

Extended medical
Dental
Vision benefits
RRSP
DPSP
Health spending account
Life insurance
Annual reimbursement of membership dues
Vacation
Paid holidays
Volunteer time off
Employee assistance program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Customer Intake
Appointment Management
Hearing Care
Clinical Support
Administrative Support
Billing
Invoicing
Inventory Management
Outbound Calling
Sales
Microsoft Office
Windows
Healthcare
Reception
Customer Experience
Data Accuracy
Compliance
Social Media
Marketing

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