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Added 2 mins ago
NA
Confectionery manager
Nature Artisan
Québec, QC
- From $25 CAD / hour
- Full-time
- On-site
Added 5 mins ago
SC
Feed Dispatch
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Oakwood, ON
- $45,000 to $60,000 CAD / year
- Full-time
Added 5 mins ago
F+
Construction Site Administrator
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- Full-time
Strong organizational skills with the ability to manage multiple streams of documentation and administrative tasks concurrently.
Added 5 mins ago
TO
Front Desk Staff
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Pincher Creek, AB
- $20.05 to $20.99 CAD / hour
Added 5 mins ago
W
Adjudicator
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Calgary, AB · AB · Edmonton - Central
- Full-time
Added 5 mins ago
M
Light Duty Cleaner - Casual
Maquise
Ajax, ON
- Part-time
Added 5 mins ago
NC
Registered Early Childhood Educator
Native Child & Family Services of Toronto
Toronto, ON
- $26.35 to $34.38 CAD / hour
- Contract
Complete general administrative tasks, such as playground inspections and health reports
Added 5 mins ago
NC
Housing Services Support Worker (PT/Weekend) Mdewgaan Lodge
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- $23.23 to $26.15 CAD / hour
- Part-time
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Added 5 mins ago
AC
Accounting Clerk
Alberta Construction Safety Association
Edmonton, AB
- Up to $54,000 CAD / year
- Full-time
Through your administrative support, collaborative approach, attention to detail, and commitment to accuracy, you'll play an important role in supporting ACSA's financial integrity and…
Added 5 mins ago
O
Coordinator, Reception & Guest Experience
OMERS
Toronto, ON · Head Office Toronto
- Full-time
…Meeting Services Management. This role provides reception and administrative support, follows physical security protocols, welcomes and registers visitors in a professional and courteous…
Added 5 mins ago
CT
Program Specialist, AI@Work
Communitech Technology Association
Kitchener, ON
- $55,000 to $64,000 CAD / year
- Contract
Added 5 mins ago
CT
Director, Data & Technology
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Kitchener, ON
- $100,000 to $115,000 CAD / year
- Full-time
…integrations) across internal teams to optimize operations and reduce administrative…
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M
Call Centre Representative (Full-Time)
Mainroad
Surrey, BC
- Full-time
Added 5 mins ago
EC
Registered Nurse (Casual)
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Toronto, ON · Etobicoke, ON
- Full-time
Added 5 mins ago
HP
352-26 Environmental Services I, Full-Time, Stratford
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- Full-time
Added 5 mins ago
S
Director, Quality & Privacy Officer
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Mississauga, ON
- $98,968.67 to $118,320 CAD / year
- Full-time
Added 5 mins ago
S
Community Mental Health Clinician
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- $59,931.74 to $70,575.6 CAD / year
- Full-time
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Added 5 mins ago
SL
Bilingual Account Resolution Representative
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Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Added 5 mins ago
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Capacity Development Officer
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SC
Resource Coordinator - Complex Special Needs
Service Coordination For Persons With Special Need
Ottawa, ON
- $55,250 to $65,000 CAD / year
- Full-time
Added 5 mins ago
M
Coordinator, Operations Support
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- Full-time
Provide administrative and operational support for workforce scheduling processes.
Added 5 mins ago
D
Operations Support Agent
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Saguenay, QC · Caisse Desjardins d'Arvida-Kénogami
- Full-time
Added 5 mins ago
D
Advisor, Operational efficiency
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Levis, QC · Montreal, QC · Trois-Rivières, QC
- Full-time
Added 5 mins ago
D
Client Financial Services Agent
Desjardins
Disraeli, QC · Caisse Desjardins du Carrefour des lacs
- Full-time
Added 5 mins ago
C
Executive Assistant to SVP/MD - Capital Markets
CIBC
Toronto, ON
- Full-time
Trusted Administrative Support - You will exercise the highest level of discretion as you handle confidential correspondence and sensitive information, ensuring trust and integrity are…

Amplifon

Client Care Coordinator (Contract)

Toronto, ON, Canada
2636 Eglinton Ave E, SCARBOROUGH, ON, M1K 2S3, Canada

Compensation: $19-$24/hour + incentive opportunities · Full-time

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Job details

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

This is a full time contract opportunity for approximately 2-3months, working onsite in our Brimley Scarborough clinic.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, supports clinical screenings, and coordinates appointments to ensure a high-quality experience. They also handle administrative tasks such as inventory monitoring, billing, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma and at least 2 years of administrative or front desk experience, preferably in a medical setting. Proficiency in Microsoft Office and Windows is required, along with strong organizational and communication skills.

Skills

Customer intake
Appointment management
Clinical screening support
Schedule management
Inventory monitoring
Billing
Invoicing
Database maintenance
Outbound calling
Marketing support
Hearing aid troubleshooting
Microsoft Office
Windows
Administrative support
Reception

Benefits

Vacation
Paid holidays
Volunteer time off
Ampli-Academy
LinkedIn Learning
Coursera
Team training
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Administrative
Healthcare
Customer Intake
Clinical Screenings
Hearing Care
Appointment Management
Inventory Management
Billing
Invoicing
Data Accuracy
Outbound Calling
Marketing
Social Media
Hearing Aid
Microsoft Office
Windows
Retail
Customer Experience
Reception

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