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Added 9 mins ago
PI
Commissioning Manager
Progesys Inc
Sudbury, ON
- Full-time
Liaise with construction management, the client and Progesys corporate office to ensure efficient and value-added service
Added 9 mins ago
H
Senior Systems Integration Engineer
HDR
Toronto, ON
- Full-time
HDR is seeking a Senior Rail Systems Integration Engineer to join our Toronto office. Reporting to the Section Lead - Systems and Operations, you will be part of the larger North America…
Added 9 mins ago
TI
Demand Marketing Specialist - 12 month contract
Talencity Inc.
Toronto, ON · north york, ontaro
- Contract
All other responsibilities as assigned by reporting manager or sr. marketing leadership.
Added 9 mins ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Toronto, ON
- $105,000 to $154,000 CAD / year
- Full-time
The Senior Associate Director (Senior Manager) is accountable for the performance and results of assigned private equity and private debt client portfolios, ensuring high-quality, timely…
Added 9 mins ago
T&
Senior Project Manager
Turner & Townsend
Halifax, NS
- Full-time
As a Senior Project Manager, you will be involved in:
Added 24 mins ago
CH
Personal Support Worker- Apsley
CBI Home Health
Faraday, ON · Apsley, ON
- Part-time
…perform light exercises. You will act at all times with the client and their family at the heart of all you do, observing, documenting, and reporting any changes in their condition to your…
Added 24 mins ago
CH
Personal Support Worker- Uxbridge/ Port Perry
CBI Home Health
Uxbridge, ON
- Part-time
…perform light exercises. You will act at all times with the client and their family at the heart of all you do, observing, documenting, and reporting any changes in their condition to your…
Added 24 mins ago
CH
Personal Support Worker- Havelock/ Norwood/ Douro
CBI Home Health
ON · Havelock, ON
- Part-time
…perform light exercises. You will act at all times with the client and their family at the heart of all you do, observing, documenting, and reporting any changes in their condition to your…
Added 24 mins ago
B
Software Development Manager
Benevity
Remote, Canada
- Full-time
- Remote
…our DNA. We're looking for a talented Software Development Manager to lead multiple engineering teams in a fast-paced, collaborative, diverse and inclusive environment. The ideal candidate…
Added 24 mins ago
B
Software Development Manager
Benevity
Remote, Canada
- $137,800 to $179,080 CAD / year
- Full-time
- Remote
…our DNA. We're looking for a talented Software Development Manager to lead multiple engineering teams in a fast-paced, collaborative, diverse and inclusive environment. The ideal candidate…
Added 38 mins ago
AC
Gestionnaire Comptable
Aston Carter
Montreal, QC
- $65 to $70 CAD / hour
- Contract
…livrée dans les délais pour les besoins de comptabilité, de reporting et de gestion, lors des clôtures mensuelles, trimestrielles et annuelles, ainsi que sur une base ad…
Added 38 mins ago
AG
Program Specialist I
Allegis Global Solutions
Mississauga, ON
- Full-time
…assignment management, time and expense management, offboarding and reporting. The Program Specialist I, acts as a talent advisor to support our clients through the requisition fulfilment…
Added 38 mins ago
H
Construction Manager
Hays
Ottawa, ON · Greater Ottawa Metropolitan Area
- $90,000 to $110,000 CAD / year
- Full-time
Our client is a long-established commercial real estate owner and manager with a portfolio of approximately 1.1 million square feet across more than 30 properties throughout the Ottawa…
Added 38 mins ago
CC
Account Executive
Cheil Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
…campaigns, from strategy development to creative execution and reporting. You will collaborate closely with cross-functional teams to ensure the success of campaigns and maintain strong…
Added 39 mins ago
V
Manager, Client Service & Fund Operations Transformation - 12 Month Contract
Vanguard
Toronto, ON
- Full-time
Vanguard Canada is seeking an experienced client service and operations professional to play a key role across client servicing, operational oversight, and a significant fund administration…
Added 39 mins ago
HI
INTERNAL - Full-Time Hybrid Site Supervisor (2 month Temp Contract)
Housing Information Services
Windsor, ON
- Full-time
- Temporary
Monitor client interactions to ensure they are treated with respect and dignity.
Added 39 mins ago
A
Health, Saftey & Wellbeing Advisor
Arcadis
Markham, ON
- Full-time
The Health, Safety and Wellbeing (HSW) Advisor will support the HSW Manager in delivering HSW second-line assurance for your business area. The role will serve as a trusted advisor to…
Added 39 mins ago
Assurance - Intermediate Associate
Segal GCSE LLP
Toronto, ON
· Update manager or engagement manager on progress of engagements and client files
Added 39 mins ago
SC
English Language Instructor- Regular Part-Time
Smithers Community Services Association
Smithers, BC
- Part-time
Our work is guided by a commitment to being client-centered, accessible, inclusive, trauma-informed, and accountable. We value equity, diversity, inclusion, Reconciliation, collaboration,…
Added 54 mins ago
Food Services Assistant (2026-1105)
Carewest Innovative Healthcare
Calgary, AB
Reporting to the Manager, Food Services this position is responsible for providing excellent customer service to clients, families, visitors and staff in accordance with established…
Added 54 mins ago
Manager, IT Service Management
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Ottawa, ON
The Manager, IT Service Management, reporting to the General Manager, IT Business Services, is accountable for accountable for executing approved change across CATSA’s IT systems and…
Added 54 mins ago
Quality Manager
FCC Canada
Toronto, ON
As part of the Scarborough Transit Connect project, FCC is looking for a Construction Quality Manager to join our team.
Added 54 mins ago
Asset manager - Wind turbine performance / Gestionnaire d'actifs - Performances des éoliennes
ENERCON
Montreal, QC
Développer et améliorer les outils, les processus et les méthodes de reporting utilisés pour surveiller les performances des parcs éoliens.
Added 54 mins ago
Manager, Loyalty & Partnership Infrastructure
Scotiabank
Toronto, ON
Manager of Loyalty and Partnership Infrastructure will lead the Loyalty Program, collaborating with teams and vendors. Key responsibilities include managing vendor initiatives, ensuring…
Added 54 mins ago
Manager, AML Data Governance & Controls - Global AML
Scotiabank
Toronto, ON
…processes, including Name Screening, Transaction Monitoring, Client Risk Rating, Regulatory Reporting, Sanctions, MIS, Risk Assessment, Investigator Toolkit, AI and Models Governance, and…

Amplifon

Client Care Coordinator (Contract)

Toronto, ON, Canada
2636 Eglinton Ave E, SCARBOROUGH, ON, M1K 2S3, Canada

Compensation: $19-$24/hour + incentive opportunities · Full-time

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Job details

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

This is a full time contract opportunity for approximately 2-3months, working onsite in our Brimley Scarborough clinic.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, supports clinical screenings, and coordinates appointments to ensure a high-quality experience. They also handle administrative tasks such as inventory monitoring, billing, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma and at least 2 years of administrative or front desk experience, preferably in a medical setting. Proficiency in Microsoft Office and Windows is required, along with strong organizational and communication skills.

Skills

Customer intake
Appointment management
Clinical screening support
Schedule management
Inventory monitoring
Billing
Invoicing
Database maintenance
Outbound calling
Marketing support
Hearing aid troubleshooting
Microsoft Office
Windows
Administrative support
Reception

Benefits

Vacation
Paid holidays
Volunteer time off
Ampli-Academy
LinkedIn Learning
Coursera
Team training
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Administrative
Healthcare
Customer Intake
Clinical Screenings
Hearing Care
Appointment Management
Inventory Management
Billing
Invoicing
Data Accuracy
Outbound Calling
Marketing
Social Media
Hearing Aid
Microsoft Office
Windows
Retail
Customer Experience
Reception

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