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Added 6 mins ago
BG
Territory Manager
Brandt Group of Companies
Calgary, AB
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager for our Calgary Construction and Forestry location.
Added 6 mins ago
B
Associate, Operations – Deposits and Payments
BMO
Montreal, QC · HO
- Full-time
May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
Added 6 mins ago
B
Managing Director, Head of Financial Engineering
BMO
Toronto, ON · FCP
- Full-time
Oversee development of advanced analytical frameworks and data products.
Added 6 mins ago
B
Senior Relationship Manager
BMO
St. John's, NL
- Full-time
As a Senior Relationship Manager, you will serve as a trusted advisor to a portfolio of high-value commercial clients, leveraging your financial expertise, business development skills, and…
Added 6 mins ago
B
Strategic Sourcing Manager
BMO
Toronto, ON · YNG
- Full-time
The Sourcing Manager, External Labor supports end-to-end sourcing for BMO's External Labor portfolio, including professional services, advisory services, technology services, staff…
Added 6 mins ago
FT
Student Awards Team Lead - Appendix D/Temporary Assignment
Fanshawe Toronto@ILAC
London, ON
- Full-time
…potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and…
Added 6 mins ago
FT
Systems Coordinator – Degree Audit - Appendix D/Temporary Assignment
Fanshawe Toronto@ILAC
London, ON
- Full-time
…potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and…
Added 21 mins ago
WM
310T Mechanic (Afternoon shift)
Waste Management, Inc. (WM)
Ottawa, ON · CARP, ON
- Full-time
We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in…
Added 21 mins ago
Talent Acquisition Specialist
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Manager, Talent Acquisition, the Talent Acquisition Specialist is a people-loving, puzzle-solving, opportunity-spotting professional who helps us identify, attract, and…
Added 21 mins ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Toronto, ON
- $105,000 to $154,000 CAD / year
- Full-time
…and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide…
Added 21 mins ago
T&
Senior Project Manager
Turner & Townsend
Halifax, NS
- Full-time
Access to a range of online learning tools, and support for career development and growth
Added 21 mins ago
UH
Registered Practical Nurse - Transitional Care Unit
University Health Network
Toronto, ON
- Part-time
Demonstrated ability to identify and meet own learning needs for pursue ongoing professional development
Added 21 mins ago
UH
Administrative Quality Lead
University Health Network
Toronto, ON
- Full-time
Contribute to staff development by promoting and ensuring a supportive/collaborative learning environment and applying principles of adult learning and practice standards for administrative…
Added 36 mins ago
Security Officer 2-DWC
Great Canadian Entertainment
Dawson Creek, BC
Under the general direction of the Security Manager, this position is responsible for protecting the Company's assets while being a welcoming ambassador to the Casino. Security Officers…
Added 36 mins ago
RC
Statistics and Psychometrics Specialist
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
Reporting to the Manager, Exam Quality and Analytics, the Statistics and Psychometrics Specialist supports the assessments of specialty physicians by providing advice that guides and…
Added 49 mins ago
TH
Finance Manager, Technology
The Home Depot Canada
Toronto, ON
- Full-time
…projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home…
Added 49 mins ago
GL
Senior Manager, R&D Capabilities and Excellence
Gay Lea Foods
Hamilton, ON
- Contract
The Senior Manager, R&D Capabilities and Excellence plays a pivotal role in shaping how the R&D organization operates, grows, and delivers results. This role strengthens foundational…
Added 49 mins ago
TH
Department Supervisor Full-Time - 7265 Saskatoon South
The Home Depot Canada
Saskatoon, SK
- Full-time
…projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home…
Added 49 mins ago
IC
Senior Accountant- EN
IAMGOLD Corporation
Toronto, ON
- Full-time
IAMGOLD is a Canadian-based gold mining company with operations and development projects across North America and West Africa. With flagship operations like the Côté Gold Mine in Ontario,…
Added 50 mins ago
SC
Produce - Clerk Produce (Part-Time)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
- Part-time
…virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 50 mins ago
In Store Bakery - Certified Baker TF
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Campbell River, BC
…virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 50 mins ago
Assurance - Intermediate Associate
Segal GCSE LLP
Toronto, ON
We invest in continuous learning through training, coaching, professional development and CPA PERT support
Added 50 mins ago
T
Personal Banking Associate
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 50 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 50 mins ago
T
Customer Experience Associate
TD
Erin, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…

Amplifon

Client Care Coordinator (Contract)

Toronto, ON, Canada
2636 Eglinton Ave E, SCARBOROUGH, ON, M1K 2S3, Canada

Compensation: $19-$24/hour + incentive opportunities · Full-time

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Job details

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

This is a full time contract opportunity for approximately 2-3months, working onsite in our Brimley Scarborough clinic.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, supports clinical screenings, and coordinates appointments to ensure a high-quality experience. They also handle administrative tasks such as inventory monitoring, billing, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma and at least 2 years of administrative or front desk experience, preferably in a medical setting. Proficiency in Microsoft Office and Windows is required, along with strong organizational and communication skills.

Skills

Customer intake
Appointment management
Clinical screening support
Schedule management
Inventory monitoring
Billing
Invoicing
Database maintenance
Outbound calling
Marketing support
Hearing aid troubleshooting
Microsoft Office
Windows
Administrative support
Reception

Benefits

Vacation
Paid holidays
Volunteer time off
Ampli-Academy
LinkedIn Learning
Coursera
Team training
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Administrative
Healthcare
Customer Intake
Clinical Screenings
Hearing Care
Appointment Management
Inventory Management
Billing
Invoicing
Data Accuracy
Outbound Calling
Marketing
Social Media
Hearing Aid
Microsoft Office
Windows
Retail
Customer Experience
Reception

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