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Added 12 mins ago
EG
Career Opportunities: HR Business Partner (1601)
Equinox Gold Corp.
Grand Falls-Windsor, NL
- Full-time
…disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition and morale; occupational health and safety; and training and…
Added 14 mins ago
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Market Development Manager
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- Full-time
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Quality Manager
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Full Time Theatre Manager - Cineplex Normanview
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Manager, Expatriate Tax Services
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- Full-time
BDO Canada is looking for a Manager to join the Expatriate Tax Services team in Montreal. The successful candidate will provide tax compliance and advisory services to globally mobile…
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Senior Manager, Expatriate Tax Services
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BDO Canada is looking for a Senior Manager to join the Expatriate Tax Services team in Montreal, where the successful candidate will own the following responsibilities:
Added 30 mins ago
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Facilitator, Mental Wellness
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- Up to $28 CAD / hour
Training and Professional Development Opportunities
Added 30 mins ago
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Store Manager- Upper Canada Mall
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- Full-time
Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads.
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VIP Team Manager | Betty CA
Betty
Toronto, ON
- $110,000 to $140,000 CAD / year
As a VIP Manager at Betty, you will lead a team of VIP Account Managers responsible for delivering exceptional, personalized experiences to our highest-value players. You will be…
Added 30 mins ago
Senior Finance and Procurement Analyst
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AB
…support this One Finance approach: proactively supporting our talent across the finance community; providing collaborative and responsive services to our business partners; and actively…
Added 30 mins ago
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Principal AI Solutions Architect, Customer Success
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AB · Toronto, ON · ON · Quebec, QC
- Full-time
…and production-ready solutions. The role combines hands-on development with architecture, integration consulting, Agile leadership, customer enablement, and technical guidance, providing…
Added 30 mins ago
Nurse Practitioner, Gastroenterology Clinic
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Halifax, NS
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Added 30 mins ago
Hiring Event October 15, The Shops at Piccadilly
Bell
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…assets is our people. We pride ourselves on hiring the best talent and creating a dynamic workplace where talents are utilized, opinions matter, and fun is…
Added 30 mins ago
Hiring Event October 15, Weyburn Railway Ave
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…assets is our people. We pride ourselves on hiring the best talent and creating a dynamic workplace where talents are utilized, opinions matter, and fun is…
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Hiring Event October 15, Orchard Park Mall
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Hiring Event October 15, Parkland Mall
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…assets is our people. We pride ourselves on hiring the best talent and creating a dynamic workplace where talents are utilized, opinions matter, and fun is…
Added 30 mins ago
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Uniformed Asset Protection Personnel
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Reports to: District Asset Protection Manager or Supervisor
Added 30 mins ago
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Uniformed Asset Protection Personnel
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Reports to: District Asset Protection Manager or Supervisor
Added 30 mins ago
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Uniformed Asset Protection Personnel
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Reports to: District Asset Protection Manager or Supervisor
Added 30 mins ago
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Department Manager Home and Entertainment
Loblaw Companies Limited
Halifax, NS
- Full-time
Be constantly on the lookout for great talent to join our team
Added 30 mins ago
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Produce Department Manager
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Be constantly on the lookout for great talent to join our team
Added 45 mins ago
MNF Development Program Prof
Owens Corning
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Added 45 mins ago
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District Chef - O&B
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Toronto, ON
- $100,000 to $125,000 CAD / year
- Full-time
Oliver & Bonacini credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else. With even further expansion…

Amplifon

Client Care Coordinator (Contract)

Toronto, ON, Canada
2636 Eglinton Ave E, SCARBOROUGH, ON, M1K 2S3, Canada

Compensation: $19-$24/hour + incentive opportunities · Full-time

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Job details

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

This is a full time contract opportunity for approximately 2-3months, working onsite in our Brimley Scarborough clinic.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, supports clinical screenings, and coordinates appointments to ensure a high-quality experience. They also handle administrative tasks such as inventory monitoring, billing, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma and at least 2 years of administrative or front desk experience, preferably in a medical setting. Proficiency in Microsoft Office and Windows is required, along with strong organizational and communication skills.

Skills

Customer intake
Appointment management
Clinical screening support
Schedule management
Inventory monitoring
Billing
Invoicing
Database maintenance
Outbound calling
Marketing support
Hearing aid troubleshooting
Microsoft Office
Windows
Administrative support
Reception

Benefits

Vacation
Paid holidays
Volunteer time off
Ampli-Academy
LinkedIn Learning
Coursera
Team training
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Administrative
Healthcare
Customer Intake
Clinical Screenings
Hearing Care
Appointment Management
Inventory Management
Billing
Invoicing
Data Accuracy
Outbound Calling
Marketing
Social Media
Hearing Aid
Microsoft Office
Windows
Retail
Customer Experience
Reception

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