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Added 5 mins ago
CT
Transitional Case Manager, Substance Use Disorder Service (SUDS)
CMHA Thames Valley Addiction and Mental Health Services
London, ON
- $27.14 to $30.01 CAD / hour
- Full-time
Transitional Case Manager Addictions, Substance Use Disorder Service (SUDS)
Added 5 mins ago
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Manager, Amusement Electronics Technician or Games or AV
Cineplex
AB · W. Edm. The Rec Room
- Full-time
Provide occasional guidance to the primary function of others, including training and guidance to solve any problems that may pop up.
Added 5 mins ago
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Territory Manager
Brandt Group of Companies
Calgary, AB
- Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager for our Calgary Construction and Forestry location.
Added 5 mins ago
BG
Partsperson - Lead
Brandt Group of Companies
Saskatoon, SK
- Full-time
This position is responsible for supporting the Parts Manager in the daily operation of the Parts Department by coordinating workflow, maintaining inventory accuracy, and ensuring…
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Associate, Operations – Deposits and Payments
BMO
Montreal, QC · HO
- Full-time
…milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support…
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Anti Money Laundering, Team Lead
BMO
Toronto, ON · YNG
- Full-time
May assist manager to coordinate, schedule and assign tasks.
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Managing Director, Head of Financial Engineering
BMO
Toronto, ON · FCP
- Full-time
Added 5 mins ago
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Senior Relationship Manager
BMO
St. John's, NL
- Full-time
Senior Relationship Manager, Commercial Banking
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Strategic Sourcing Manager
BMO
Toronto, ON · YNG
- Full-time
The Sourcing Manager, External Labor supports end-to-end sourcing for BMO's External Labor portfolio, including professional services, advisory services, technology services, staff…
Added 5 mins ago
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Senior Analyst, Research Operations
OICR
ON · MaRS Centre, Toronto, Ontario
- Contract
…OICR’s research programs and projects by acting as Project Manager, Business Analyst and Systems Administrator for OICR’s budget, payments, expense reporting and financial reconciliation…
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Loss Prevention Manager - Head Office (Yorkdale Mall)
Retailors
Toronto, ON · North York, Ontario
- Full-time
The Manager will reinforce the organization's core values and support company compliance in accordance with company policies and applicable legislation. This role will partner closely with…
Added 5 mins ago
BT
Carrier Operations Specialist
Bison Transport Inc.
Winnipeg, MB · Mississauga, ON
- Full-time
Internal Title: Fleet Manager - Fleet Management Program (FM FMP)
Added 5 mins ago
BC
Project Coordinator - Civil Works - Major Projects - EHTH
Bird Construction
Mississauga, ON
- Full-time
Project Coordinator - Civil Works - Major Projects - EHTHReporting to the Project Manager for Civil infrastructure, the Project Coordinator will work closely with the Cross Functional Team…
Added 5 mins ago
PC
Support Group & Peer Mentor Coordinator
Parkinson Canada
Remote, Canada
- $50,000 to $60,000 CAD / year
- Full-time
- Remote
Working closely with the Manager, Peer Support and Volunteer Engagement, the Coordinator supports the delivery, growth, and continuous improvement of peer support programs through volunteer…
Added 5 mins ago
FT
Student Awards Team Lead - Appendix D/Temporary Assignment
Fanshawe Toronto@ILAC
London, ON
- Full-time
Reporting to the Manager, Student Awards, the Student Awards Team Lead is responsible for guiding and overseeing the work of the Student Awards staff. The incumbent is responsible for…
Added 5 mins ago
FT
Systems Coordinator – Degree Audit - Appendix D/Temporary Assignment
Fanshawe Toronto@ILAC
London, ON
- Full-time
Disseminate project information and co-ordinate training requirements for the Registrar's Office
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HS&E Advisor
Ledcor
Calgary, AB · Edmonton, AB · Saskatoon, SK
- Full-time
Provide field supervisors and employees with services and advice on HS&E related issues, conduct site safety orientation for new employees and internal HS&E related training where required
Added 5 mins ago
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Implementation Manager
Northwestel
Iqaluit, NU · Ottawa, ON
- Full-time
The Implementation Manager, reporting to, Senior Manager, is accountable for managing capital projects relating to implementation of Northwestel systems, facilities and equipment based on…
Added 5 mins ago
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Unit Claims Manager, Appraisal, Northern Alberta
Intact FC
AB
- Full-time
We’re looking for a Unit Claims Manager, Appraisal, to join our growing team in Northern Alberta and based in Edmonton!
Added 14 mins ago
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Restaurant manager
Hawker
Toronto, ON
- From $37.5 CAD / hour
- Full-time
- On-site
Hire and oversee training and supervision of staff
Added 20 mins ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Registered Nurse a is responsible to the Nursing Unit Manager or Director of Nursing. The Registered Nurse a is responsible for maintaining a high standard of patient…
Added 20 mins ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Registered Nurse a is responsible to the Nursing Unit Manager or Director of Nursing. The Registered Nurse a is responsible for maintaining a high standard of patient…
Added 20 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Registered Nurse a is responsible to the Nursing Unit Manager or Director of Nursing. The Registered Nurse a is responsible for maintaining a high standard of patient…
Added 20 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Registered Nurse a is responsible to the Nursing Unit Manager or Director of Nursing. The Registered Nurse a is responsible for maintaining a high standard of patient…
Added 20 mins ago
HI
Auto Mobile Advisor
HUB International
Duncan, BC
- Full-time
As an Auto Mobile Advisor, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide diverse…

Amplifon

Client Care Coordinator (Contract)

Toronto, ON, Canada
2636 Eglinton Ave E, SCARBOROUGH, ON, M1K 2S3, Canada

Compensation: $19-$24/hour + incentive opportunities · Full-time

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Job details

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

This is a full time contract opportunity for approximately 2-3months, working onsite in our Brimley Scarborough clinic.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, supports clinical screenings, and coordinates appointments to ensure a high-quality experience. They also handle administrative tasks such as inventory monitoring, billing, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma and at least 2 years of administrative or front desk experience, preferably in a medical setting. Proficiency in Microsoft Office and Windows is required, along with strong organizational and communication skills.

Skills

Customer intake
Appointment management
Clinical screening support
Schedule management
Inventory monitoring
Billing
Invoicing
Database maintenance
Outbound calling
Marketing support
Hearing aid troubleshooting
Microsoft Office
Windows
Administrative support
Reception

Benefits

Vacation
Paid holidays
Volunteer time off
Ampli-Academy
LinkedIn Learning
Coursera
Team training
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Administrative
Healthcare
Customer Intake
Clinical Screenings
Hearing Care
Appointment Management
Inventory Management
Billing
Invoicing
Data Accuracy
Outbound Calling
Marketing
Social Media
Hearing Aid
Microsoft Office
Windows
Retail
Customer Experience
Reception

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