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Added 12 mins ago
P
Capital Markets and Accounting Advisory Services, Manager
PwC
Vancouver, BC
- Full-time
…financial reporting issues and transactions. You'll tackle client’s needs with a solution-oriented approach that creatively addresses complex accounting and reporting problems for high…
Added 12 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON · Toronto, ON
- Full-time
Lead technical diagnosis and resolution of database-related incidents and service disruptions.
Added 12 mins ago
JS
Implementation Specialist – Project Management
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
Reporting to the Senior Implementation Manager, Project Management, the Implementation Specialist – Project Management will:
Added 12 mins ago
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Manager, Community Partnership & Business Development
BMO
Vancouver, BC · FBT
- Full-time
…Business Banking, Wealth Management, and corporate partners, the Manager, Community Partnerships & Business Development will identify and deliver opportunities that generate leads, increase…
Added 12 mins ago
B
Mortgage Specialist
BMO
Toronto, ON
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 27 mins ago
Senior Manager, Strategic Initiatives
Bayshore
Mississauga, ON
The Senior Manager, Strategic Initiatives reports to the Director, Program Excellence and Strategic Initiatives and is an individual contributor accountable for designing and implementing…
Added 39 mins ago
FC
Systems Coordinator – Degree Audit - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
…Office of the Registrar. Develops and implements innovative service tools and operational strategies to support students and staff. Leads the development and provides support for internal…
Added 42 mins ago
Project Manager
Perenti Group Services Pty Ltd
Dease Lake 9, BC
Barminco Mining Services Canada has a great opportunity for a Senior Project Manager to work at the mining project located in British Columbia.
Added 54 mins ago
KE
Project Engineer / Project Manager
Keystone Environmental
Burnaby, BC
- $100,000 to $130,000 CAD / year
- Full-time
Support business development by delivering exceptional client service, identifying opportunities within existing client relationships, and contributing to proposal development and project…
Added 54 mins ago
RU
Commis de l'hospitalité / Hospitality Clerk
Ricoh USA, Inc.
Montreal, QC
- Full-time
The Senior On-Site Svcs Spec - Hospitality is responsible for providing consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of…
Added 54 mins ago
P&
Gestionnaire principal, stratégies de tarification et transactions / Senior Manager, Pricing & Lifecycle Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
Dans le cadre du processus de gouvernance commerciale, mener la stratégie commerciale pour les programmes moteurs en service, avec un focus sur l'optimisation de la tarification et du…
Added 54 mins ago
AC
Senior Programme Manager- Electrification
Accenture Construct
Toronto, ON
- Full-time
The Senior Programme Manager will lead multidisciplinary teams and contractors while maintaining strong relationships with the client, railway operators, designers, construction partners…
Added 54 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
Lead technical diagnosis and resolution of database-related incidents and service disruptions.
Added 54 mins ago
B
Manager, Community Partnership & Business Development
BMO
Vancouver, BC
- Full-time
…Business Banking, Wealth Management, and corporate partners, the Manager, Community Partnerships & Business Development will identify and deliver opportunities that generate leads, increase…
Added 55 mins ago
M
Senior Account Manager, Paid Social
Monks
Toronto, ON
- Full-time
The Senior Account Manager – Paid Social role is an account management and leadership role meant for a paid social advertising wizard who loves developing strategy and executing on that…
Added 55 mins ago
A
Manager, Data Engineering
Avanade
Toronto, ON
- Full-time
As a Lead Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and…
Added 1 hour ago
TP
Executive Assistant Office Manager
TDS Personnel
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Our client requires an EA Office Manager to join their team. A leading boutique real estate development company, they have a diverse portfolio spanning early-stage development/entitlement,…
Added 1 hour ago
Senior Project Manager - Vancouver
Bronswerk Group & Affiliates
North Vancouver, BC
We are seeking a Senior Site Project Manager to lead our Vancouver shipyard team: a local team of production engineers and Installation Managers/Supervisors who lead an installation team of…
Added 1 hour ago
HR Business Partner
Town of Canmore
Canmore, AB
Manage an assigned portfolio of Human Resources matters, assess risk and urgency, and escalate complex or high-risk issues to the Manager of People & Culture or a Senior HRBP.
Added 1 hour ago
GO
CPA Manager
Gauer Olsen
Victoria, BC
- Full-time
Excellent client service skills with the ability to understand the client’s business
Added 1 hour ago
Manager, Export Liner / Gestionnaire, commerce service maritime d'exportation
MSC Mediterranean Shipping Company SA
Montreal, QC
…across the globe, the company prides itself on delivering global service with local…
Added 1 hour ago
TG
Senior Information Analyst, Investigative Services (12 Months Contract)
TMX Group
Toronto, ON
- $30 to $35 CAD / hour
- Full-time
Senior Analyst, Investigative Services is responsible for processing the more difficult research requests, leading ongoing departmental training, acting as the main contact for issue…
Added 1 hour ago
T
Senior Private Banker, Business Owner
TD
Barrie, ON
- Full-time
This role offers a white glove service experience to the highest value and sophisticated Private Banking clients, offering them day-to-day banking, financial and complex credit solutions.…
Added 1 hour ago
B
Managing Director, Commercial Banking (Corporate Finance Group)
BMO
Vancouver, BC · FBT
- Full-time
The Managing Director, Senior Relationship Manager is an individual contributor who manages a diversified commercial lending portfolio and supports the origination of new clients, and…
Added 1 hour ago
AI
Used Car Manager - Cambridge Hyundai
AutoCanada Inc.
Cambridge, ON
- $24,000 to $60,000 CAD / year
- Full-time
…performance metrics, converting leads to sales, and enhancing client relationships to strengthen the dealership's market presence. You will also focus on team development, ensuring…

Amplifon

Client Care Coordinator (Contract)

Toronto, ON, Canada
2636 Eglinton Ave E, SCARBOROUGH, ON, M1K 2S3, Canada

Compensation: $19-$24/hour + incentive opportunities · Full-time

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Job details

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

This is a full time contract opportunity for approximately 2-3months, working onsite in our Brimley Scarborough clinic.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, supports clinical screenings, and coordinates appointments to ensure a high-quality experience. They also handle administrative tasks such as inventory monitoring, billing, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma and at least 2 years of administrative or front desk experience, preferably in a medical setting. Proficiency in Microsoft Office and Windows is required, along with strong organizational and communication skills.

Skills

Customer intake
Appointment management
Clinical screening support
Schedule management
Inventory monitoring
Billing
Invoicing
Database maintenance
Outbound calling
Marketing support
Hearing aid troubleshooting
Microsoft Office
Windows
Administrative support
Reception

Benefits

Vacation
Paid holidays
Volunteer time off
Ampli-Academy
LinkedIn Learning
Coursera
Team training
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Administrative
Healthcare
Customer Intake
Clinical Screenings
Hearing Care
Appointment Management
Inventory Management
Billing
Invoicing
Data Accuracy
Outbound Calling
Marketing
Social Media
Hearing Aid
Microsoft Office
Windows
Retail
Customer Experience
Reception

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