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Added 5 mins ago
WM
310T Mechanic (Afternoon shift)
Waste Management, Inc. (WM)
Ottawa, ON · CARP, ON
- Full-time
…we know skilled trades professionals are the backbone of our…
Added 5 mins ago
CF
Travailleur d'entrepôt / Warehouse Worker
CTS Foods Brokers Inc
Montreal, QC · Lachine, Quebec
- Full-time
Les entreprises alimentaires CTS Inc. est un leader dans l'importation et la distribution de produits alimentaires, s'approvisionnant et livrant une gamme variée de produits alimentaires de…
Added 5 mins ago
S
District Manager
Structube
Waterloo, ON
- Full-time
Reporting to the Vice President, Sales and Operations, the District Manager is responsible for the overall performance of a district, including sales, profitability, customer experience and…
Added 5 mins ago
HG
DC Team Leader- FT Inbound (3rd Shift)
H&M Group
Ajax, ON
- Full-time
DC Team Leader Leads a high-performing DC team to ensure daily operational excellence, focusing on team development, compliance, and continuous improvement to support customer satisfaction…
Added 20 mins ago
U
Route Service Representative - UniFirst Canada
UniFirst
Regina, SK
- Full-time
Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
Added 20 mins ago
Application Technical Architect
Capgemini
Vancouver, BC
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 20 mins ago
U
Maintenance Technician II - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
Effectuer diverses opérations de soudage, y compris MIG, TIG, ARC, la coupe et le brasage.
Added 34 mins ago
AU
HR Specialist
Alsco Uniforms
Edmonton, AB
- Full-time
…uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen…
Added 34 mins ago
AU
HR Specialist
Alsco Uniforms
Surrey, BC
- Full-time
…uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen…
Added 34 mins ago
B
Leader, Material Logistics (Evening Shift)
Bombardier
Dorval, QC
- Full-time
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in…
Added 34 mins ago
H
DC Team Leader- FT Inbound (3rd Shift)
H&M
Ajax, ON
- Full-time
DC Team Leader Leads a high-performing DC team to ensure daily operational excellence, focusing on team development, compliance, and continuous improvement to support customer satisfaction…
Added 34 mins ago
CF
Travailleur d'entrepôt / Warehouse Worker
CTS Foods
Montreal, QC
- Full-time
Les entreprises alimentaires CTS Inc. est un leader dans l'importation et la distribution de produits alimentaires, s'approvisionnant et livrant une gamme variée de produits alimentaires de…
Added 35 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Cookstown, ON
You’re a natural leader who knows how to motivate a team;
Added 35 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Nanaimo, BC
You are a natural leader who knows how to motivate a team;
Added 35 mins ago
SL
Resource Team Leader
Sun Life
Prince George, BC
- Full-time
The Resource Team Leader (RTL) provides the necessary leadership and development for a team of high performing Financial Centre Administrators. The RTL’s goal is to enable Advisors, Advisor…
Added 47 mins ago
MS
Senior Director Business Development
Metro Supply Chain
Mississauga, ON
- Full-time
…more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner…
Added 50 mins ago
EN
Senior Forward Deployed Engineer (10570) Toronto, Canada
Extreme Networks
Toronto, ON
- Full-time
Become part of something big with Extreme! As a global networking leader, learn why there is no better time to join the Extreme team.
Added 1 hour ago
WM
Plant Associate (WMHS), RWCS
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Whether you're driving routes, operating equipment or helping deliver essential services, you'll be part of a team that values hard work, safety, professionalism and looking out for one…
Added 1 hour ago
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VIP Team Manager | Betty CA
Betty
Toronto, ON
- $110,000 to $140,000 CAD / year
Willing and able to travel as required to support VIP events, team operations and broader business needs.
Added 1 hour ago
R
Gestionnaire de programme senior, Stratégie commerciale des nouveaux produits | Senior Program Manager, New Product Commercial Strategy
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 1 hour ago
R
Spécialiste Technique CFirst / CFirst Technical Specialist
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Longueuil, QC
- Full-time
…marchandises indispensables, des services médicaux d’urgence, des opérations humanitaires ou de la lutte contre les feux de forêt partout dans le…
Added 1 hour ago
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Gestionnaire Senior, Gestion de Projets Stratégiques / Senior Manager, Strategic Project Management
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 1 hour ago
O&
District Chef - Braven, Kindred, Lobby Bar
Oliver & Bonacini
Edmonton, AB
- Full-time
We’re looking for an inspiring culinary leader to oversee the culinary operations across JW Marriott Edmonton, including Braven, Kindred, and the Lobby Bar.
Added 1 hour ago
A
Server, In-Room Dining
AccorHotel
Vancouver, BC
- Full-time
…exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting…
Added 1 hour ago
B
VIP Team Manager | Betty CA
Betty
Toronto, ON
- $110,000 to $140,000 CAD / year
- Full-time
Willing and able to travel as required to support VIP events, team operations and broader business needs.

Amplifon

Client Care Coordinator (Contract)

Toronto, ON, Canada
2636 Eglinton Ave E, SCARBOROUGH, ON, M1K 2S3, Canada

Compensation: $19-$24/hour + incentive opportunities · Full-time

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Job details

Pay: Compensation: $19-$24/hour + incentive opportunities
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Amp Up Your Career

We are seeking a Client Care Coordinator who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer intake process, support clinical screenings, and drive store performance through effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of sound.

This is a full time contract opportunity for approximately 2-3months, working onsite in our Brimley Scarborough clinic.

Compensation: $19-$24/hour + incentive opportunities

Schedule: Monday-Friday, 8:30 am-5:00 pm

Benefits Offered:

Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Customer Journey Management

Manage the customer intake process and set appointment expectations to deliver a high-quality experience.
Coordinate, screen, and confirm appointments via phone and in-person engagement.
Support the Hearing Care Professional with hearing screenings and routine hearing aid repairs or troubleshooting.

Administration & Operations

Monitor inventory, assist with billing and invoicing, and manage walk-in inquiries.
Maintain the customer database to ensure data accuracy and compliance with healthcare privacy standards.
Drive appointments and store performance through proactive outbound calling to potential and existing customers.

Sales & Marketing Support

Partner with the clinical team to engage in marketing efforts, office promotions, and social media initiatives.
Prepare customer appointments and engage in the sale of hearing aid accessories.

Must-Have Qualifications:

High school diploma or equivalent.
2+ years of administrative experience, preferably in a medical setting.
2+ years of experience in a front desk or reception capacity.

Preferred Qualifications:

2+ years of appointment management experience.
Previous experience working within a healthcare setting.
Adaptable, detail-oriented, and self-motivated to help achieve revenue goals.
Proficiency in Microsoft Office and Windows.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND3

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More about this job

Responsibilities

The Client Care Coordinator manages the customer intake process, supports clinical screenings, and coordinates appointments to ensure a high-quality experience. They also handle administrative tasks such as inventory monitoring, billing, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma and at least 2 years of administrative or front desk experience, preferably in a medical setting. Proficiency in Microsoft Office and Windows is required, along with strong organizational and communication skills.

Skills

Customer intake
Appointment management
Clinical screening support
Schedule management
Inventory monitoring
Billing
Invoicing
Database maintenance
Outbound calling
Marketing support
Hearing aid troubleshooting
Microsoft Office
Windows
Administrative support
Reception

Benefits

Vacation
Paid holidays
Volunteer time off
Ampli-Academy
LinkedIn Learning
Coursera
Team training
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Administrative
Healthcare
Customer Intake
Clinical Screenings
Hearing Care
Appointment Management
Inventory Management
Billing
Invoicing
Data Accuracy
Outbound Calling
Marketing
Social Media
Hearing Aid
Microsoft Office
Windows
Retail
Customer Experience
Reception

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