Jobs in Canada

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Added 1 min ago
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Program Manager - Client Experience and Quality of Life
Alberta Health Services
Calgary, AB
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Hearing Instrument Specialist or Audiologist

Oakville, ON, Canada

Location: Oakville area Compensation: $80,000 - $110,000 base salary + industry-leading incentives Schedule: This position offers standard business hours from 8:30 am-5:00 pm · Full-time

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Job details

Pay: Location: Oakville area Compensation: $80,000 - $110,000 base salary + industry-leading incentives Schedule: This position offers standard business hours from 8:30 am-5:00 pm
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Amp Up Your Career

We are seeking a Hearing Instrument Specialist or Audiologist who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

In this role, you will manage the customer journey by administering comprehensive hearing evaluations and providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing health.

Location: Oakville area

Compensation: $80,000 - $110,000 base salary + industry-leading incentives

Schedule: This position offers standard business hours from 8:30 am-5:00 pm

Benefits Offered:

Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.

Key Responsibilities:

Clinical Excellence & Customer Journey

Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
Offer personalized consultations and guide customers through device fittings and demonstrations.
Provide quality after-care services and maintain accurate customer records in compliance with healthcare data privacy.

Business Growth & Sales Leadership

Lead sales of hearing aids and accessories to contribute to individual and office revenue goals.
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.

Community Engagement & Awareness

Promote hearing health awareness through community outreach events and partnership engagement.
Drive local engagement by supporting marketing initiatives and managing special events.

Must-Have Qualifications:

Education: A diploma from a recognized Hearing Instrument Specialist program or a Master’s degree in Audiology.
Licensure: Registered and in good standing with the applicable regulatory college or provincial governing body.
Technical Skills: Computer proficiency in Microsoft Office, Windows, CRM, and POS Systems.

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

#IND2

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More about this job

Responsibilities

The Hearing Instrument Specialist at Amplifon will test customers' hearing, explain hearing loss, and fit and demonstrate hearing aids. They will sell devices and accessories, keep customer records, and join community events on hearing health.

Requirements

Amplifon requires a diploma from a recognized Hearing Instrument Specialist program or a Master's in Audiology. Candidates must be registered and in good standing with their provincial regulatory body and be proficient with Microsoft Office, Windows, CRM and POS systems.

Skills

Hearing evaluation
Audiometric testing
Hearing aid fitting
Hearing aid programming
Customer consultation
Sales
Client education
After-care services
CRM software
POS systems
Microsoft Office
Windows
Healthcare data privacy
Community outreach
Event management
Marketing support
Schedule management

Benefits

Extended medical, dental and vision benefits
RRSP and DPSP with company match
Health spending account
Life insurance
Annual membership dues reimbursement
Generous vacation and paid holidays
Volunteer time off
Employee assistance program
Career development and tuition reimbursement

Keywords

Hearing Instrument Specialist
Audiologist
hearing aids
hearing evaluation
audiology
hearing care
hearing aid sales
device fitting
CRM
POS systems
Microsoft Office
retail healthcare
customer consultation
community outreach
Oakville

Perks

Generous paid time off
Retirement plan
Tuition support
Wellness program
Paid training

Licences and certifications

Provincial registration with regulatory college

Tools

CRM
POS systems
Microsoft Office
Windows

Fields of study

Hearing Instrument Specialist
Audiology

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Work requirements

Jobs in Canada