Hearing Instrument Specialist or Audiologist
- Oakville, ON, Canada
Location: Oakville area Compensation: $80,000 - $110,000 base salary + industry-leading incentives Schedule: This position offers standard business hours from 8:30 am-5:00 pm · Full-time
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Job details
- Pay
- Location: Oakville area Compensation: $80,000 - $110,000 base salary + industry-leading incentives Schedule: This position offers standard business hours from 8:30 am-5:00 pm
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Amp Up Your Career
We are seeking a Hearing Instrument Specialist or Audiologist who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.
In this role, you will manage the customer journey by administering comprehensive hearing evaluations and providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing health.
Location: Oakville area
Compensation: $80,000 - $110,000 base salary + industry-leading incentives
Schedule: This position offers standard business hours from 8:30 am-5:00 pm
Benefits Offered:
- Health & Financial: Extended Medical, Dental, and Vision Benefits, RRSP and DPSP with company match, Health Spending Account, Life Insurance, and annual reimbursement of membership dues/registration.
- Work-life Balance: Generous vacation, paid holidays, and volunteer time off.
- Well-being: Access to our Employee Assistance Program (EAP), providing support for you and your family.
- Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and tuition reimbursement.
Key Responsibilities:
Clinical Excellence & Customer Journey
Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
Offer personalized consultations and guide customers through device fittings and demonstrations.
Provide quality after-care services and maintain accurate customer records in compliance with healthcare data privacy.
Business Growth & Sales Leadership
- Lead sales of hearing aids and accessories to contribute to individual and office revenue goals.
- Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Community Engagement & Awareness
- Promote hearing health awareness through community outreach events and partnership engagement.
- Drive local engagement by supporting marketing initiatives and managing special events.
Must-Have Qualifications:
- Education: A diploma from a recognized Hearing Instrument Specialist program or a Master’s degree in Audiology.
- Licensure: Registered and in good standing with the applicable regulatory college or provincial governing body.
- Technical Skills: Computer proficiency in Microsoft Office, Windows, CRM, and POS Systems.
Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.
Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.
Amplifon Canada leads the way in innovation and customer experience, helping millions with hearing loss. With over 130 clinics across Canada, we’ve developed a deep understanding of how to care for customer needs, and we take pride in having a positive impact on every customers quality of life.
Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
#IND2
More about this job
Responsibilities
The Hearing Instrument Specialist at Amplifon will test customers' hearing, explain hearing loss, and fit and demonstrate hearing aids. They will sell devices and accessories, keep customer records, and join community events on hearing health.
Requirements
Amplifon requires a diploma from a recognized Hearing Instrument Specialist program or a Master's in Audiology. Candidates must be registered and in good standing with their provincial regulatory body and be proficient with Microsoft Office, Windows, CRM and POS systems.
Skills
- Hearing evaluation
- Audiometric testing
- Hearing aid fitting
- Hearing aid programming
- Customer consultation
- Sales
- Client education
- After-care services
- CRM software
- POS systems
- Microsoft Office
- Windows
- Healthcare data privacy
- Community outreach
- Event management
- Marketing support
- Schedule management
Benefits
- Extended medical, dental and vision benefits
- RRSP and DPSP with company match
- Health spending account
- Life insurance
- Annual membership dues reimbursement
- Generous vacation and paid holidays
- Volunteer time off
- Employee assistance program
- Career development and tuition reimbursement
Categories
- Healthcare
- Retail
- Sales
- Customer Service & Support
Keywords
- Hearing Instrument Specialist
- Audiologist
- hearing aids
- hearing evaluation
- audiology
- hearing care
- hearing aid sales
- device fitting
- CRM
- POS systems
- Microsoft Office
- retail healthcare
- customer consultation
- community outreach
- Oakville
Perks
- Generous paid time off
- Retirement plan
- Tuition support
- Wellness program
- Paid training
Licences and certifications
- Provincial registration with regulatory college
Tools
- CRM
- POS systems
- Microsoft Office
- Windows
Fields of study
- Hearing Instrument Specialist
- Audiology