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Added 1 hour ago
PG
Operations Manager, Technical Services & High Voltage
Plan Group Inc.
Vaughan, ON
- Full-time
…winning strategic work to delivering efficient results. The Operations Manager, Technical Services & High Voltage, will be driving the improvement of our clients’ experience through driving…
Added 1 hour ago
D
Section manager
Desjardins
Levis, QC
- Full-time
…work processes to manage a portion of a subset of sales and operations activities. You are responsible for overseeing your group’s service offer and for developing and implementing its…
Added 2 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
…provinces, designed to accelerate early-phase trials, standardize operations, and improve patient access. By partnering with the Canadian ALS (CALS) Clinic Network and leveraging Health…
Added 4 hours ago
E
Specialist I, IT Enterprise GIS Technical Specialist
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON · North York
- Full-time
…Enterprise and Field GIS technologies that support critical business and field operations. You will work across technical and business teams to deliver scalable, secure, and high-performing…
Added 5 hours ago
B
HR Business Partner - Talent & Employee Relations
Bimeda
Cambridge, ON
- Full-time
Be visible and accessible on site, building trusted relationships with leaders, managers and staff and learning the business’s operations, priorities and workforce needs first-hand.
Added 5 hours ago
CG
Operations Manager - Yard and Asset
ConeTec Group
Surrey, BC
- Full-time
ConeTec is seeking an Operations Manager to lead operational readiness for the Surrey business unit, with support responsibility for the auxiliary Kelowna shop and yard. This role ensures…
Added 5 hours ago
SC
district manager, North York, ON
Starbucks Coffee Company
Toronto, ON
- $84,300 to $111,250 CAD / year
- Full-time
As a District Manager you enjoy the journey of developing extraordinary Store Managers, creating great customer experiences, impacting growth across Starbucks stores and being part of local…
Added 7 hours ago
Territory Manager
Spartan Controls Ltd.
Edmonton, AB
Working closely with Account Managers, Industry Leads, Technical Specialists, Application Specialists and Operations teams, and reporting to the Sales Manager, the successful candidate will…
Added 8 hours ago
B
Regional Manager - Speedy Glass
Belron
Burnaby, BC
- Full-time
The Regional Manager -Retail builds and develops sales and store operations teams that deliver world-class service to our customers with the utmost care and delivering financial results…
Added 8 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 8 hours ago
B
Représentant service à la clientèle
BMO
Boucherville, QC
- Full-time
…deliver the desired customer experience and achieve overall business…
Added 9 hours ago
H
Nursing Unit Manager
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
The Manager, Perioperative Pre and Post Surgical Care is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to…
Added 9 hours ago
BP
Senior Information Systems Analyst (Enterprise Applications)
Bruce Power
Bruce Power
- Full-time
The Enterprise Applications Section is responsible for supporting all business applications, including Maximo, Cribmaster, P6, Workday, ServiceNow, Aveva, and more. Various groups such as…
Added 9 hours ago
SC
Environmental & Social Impact Assessment Operations Team Lead
SLR Consulting
Guelph, ON
- Full-time
…these values within the Practice Area and across the wider business. You will be a key member of the Business Unit leadership team, contributing to the overall success and direction of the…
Added 9 hours ago
S
Outbound Selector
Sysco
ON · Sysco Southwestern Ontario
- Full-time
…required by work volume. Average work volume due to nature of business, this position will be required to work on stat holidays with additional stat pay or time off in…
Added 9 hours ago
S
Sales Consultant Trainee
Sysco
ON · Sysco Southwestern Ontario
- Full-time
Business and restaurant operations acumen to manage sophisticated customers
Added 9 hours ago
IB
Customer Experience Leader
Indigo Books & Music
Red Deer, AB
- From $16 CAD / hour
- Full-time
…success, and bring the Indigo brand to life through meaningful business…
Added 9 hours ago
T
Operations Officer III
TD
Mississauga, ON
- Full-time
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
Added 9 hours ago
GA
Human Resources Manager
GDI Ainsworth
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Full-time
The Human Resources Manager acts as a strategic business partner who will provide consulting services, representation, support and advice for complex labour and employment related matters.…
Added 9 hours ago
SC
Environmental & Social Impact Assessment Operations Team Lead
SLR Consulting
Guelph, ON
- Full-time
…these values within the Practice Area and across the wider business. You will be a key member of the Business Unit leadership team, contributing to the overall success and direction of the…
Added 10 hours ago
Costing Manager
PCL Construction
Edmonton, AB
Work with Business Technology, operational stakeholders, and the senior Costing Manager to translate frontline needs and user feedback into clear requirements and practical improvements.
Added 10 hours ago
Senior Costing Manager
PCL Construction
Edmonton, AB
Build strong cross-functional relationships across the enterprise, including operations, ICS, Professional Development, Finance, and Business Technology to improve the quality, consistency,…
Added 10 hours ago
BP
Senior Information Systems Analyst
Bruce Power
ON · Ontario, Canada
- Full-time
The Enterprise Applications Section is responsible for supporting all business applications, including Maximo, Cribmaster, P6, Workday, ServiceNow, Aveva, and more. Various groups such as…
Added 10 hours ago
I
Customer Experience Leader
Indigo
Red Deer, AB
- $16 CAD / hour
- Full-time
…success, and bring the Indigo brand to life through meaningful business…
Added 10 hours ago
EA
Bilingual Agent Case Manager
Europ Assistance Canada
Toronto, ON
- Full-time
We are searching for an experienced, Bilingual Agent Case Manager candidate to join our team and contribute to the building of the local operations in Canada. The Canadian business unit…

Amrize

Customer Service and Logistics Manager

Mississauga, ON, L4V 1S7, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Join Amrize as a Customer Service and Logistics Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building North America - we want to hear from you!

ABOUT THE ROLE

The primary objective of the Customer Service & Logistics Manager (CSLM) is to build an effective team and form strategic alliances in order to operate the logistics function as a profit centre utilizing a professional, systematic, data driven approach to safety, dispatch operations (order fulfillment/truck utilization), rate setting, and contract management in East GTA and Simcoe.

WHAT YOU’LL ACCOMPLISH

Achieve revenue (volume/share and price) objectives for assigned territory, including aggregate material activity, delivery services, fill importation, recycled materials, and other Amrize product lines.
Establish regular contact with major carriers to build win-win relationships, secure transportation services at or below market rates, and gather market intelligence. Manage, coach, and develop Front End personnel to provide high levels of customer service in an effective, enjoyable, and fulfilling work environment.
Coordinate the maintenance and improvement of order entry, dispatch systems, and plant procedures to ensure on-time delivery and seamless communication.
Assist in formulating sales and marketing strategies for the assigned territory and lead the execution of action plans supporting annual Commercial Plans.
Understand customer needs to drive sales opportunities via Customer Account Plans, customer value chain analysis, and relationship management.
Track and monitor territory market activity, supply sources, aggregate haul logistics players, unit availability, and haul rates by unit type and geography.
Develop accurate sales forecasting and action plans based on sales backlog, market intelligence, and key economic/construction indicators.
Collaborate across product lines, Customer Service, Materials Performance, Sales, Operations, and Logistics teams to coordinate market activities and resolve customer complaints.
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviours.

WHAT WE’RE LOOKING FOR

An undergraduate degree in business or engineering technology, or significant industry experience.
Prior work experience in the construction industry is preferred.
Experience with Microsoft Office, Google Suite, Jotform, and Qlik Sense.

Additional Requirements:

Travel Requirements: 20%
Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

Flexible Health & Dental benefits coverage for you and your dependents, effective day one.
A generous Pension Plan designed to support you through various stages of your career and life.
Access to voluntary programs like RRSP and TFSA for future financial planning.
Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges.
Easy access to mental health and well-being support.
Service recognition awards to celebrate your contributions.
Perks & discounts on a variety of products and services.
Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities.
Financial support for new parents beyond statutory benefits.
An inclusive and welcoming environment where everyone can be themselves.
A collaborative work culture in a supportive and team-oriented work environment
Company-provided personal protective equipment ensuring your safety and comfort on the job.

This posting is for an existing vacancy at Amrize Canada Inc.

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More about this job

Responsibilities

Lead the East GTA and Simcoe logistics function as a profit centre, managing customer service, dispatch, carrier relationships, rates, contracts, and team development. Achieve territory revenue objectives, develop sales forecasts and action plans, coordinate across commercial and operational teams, and promote safety and environmental compliance.

Requirements

An undergraduate degree in business or engineering technology, or significant industry experience, is requested; construction industry experience is preferred. Candidates should have experience with Microsoft Office, Google Suite, Jotform, and Qlik Sense, and be able to travel 20% and comply with applicable PPE and respirator requirements.

Skills

Logistics Management
Customer Service
Team Leadership
Coaching And Development
Dispatch Operations
Order Fulfillment
Truck Utilization
Rate Setting
Contract Management
Sales Forecasting
Market Intelligence
Sales And Marketing Strategy
Customer Account Planning
Complaint Resolution
Health, Safety, And Environmental Compliance

Benefits

Health And Dental Benefits
Pension Plan
RRSP And TFSA Programs
Employee And Family Assistance Program
Mental Health And Well-Being Support
Service Recognition Awards
Product And Service Discounts
Online Learning Platforms
Financial Educational Assistance
Financial Support For New Parents
Personal Protective Equipment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Logistics
Dispatch Operations
Order Fulfillment
Truck Utilization
Carrier Management
Transportation Services
Rate Setting
Contract Management
Aggregate Materials
Fill Importation
Recycled Materials
Sales Forecasting
Market Intelligence
Customer Account Plans
Customer Value Chain Analysis
Relationship Management
Commercial Plans
Microsoft Office
Google Suite
Jotform
Qlik Sense
Construction Industry
Health And Safety
Environmental Policies
Personal Protective Equipment
Respirator Fit Testing

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