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Added 2 mins ago
OT
Chef de Programme / Program Manager
OPAL-RT TECHNOLOGIES India Pvt. Ltd.
Montreal, QC
- Other
OPAL-RT Technologies is looking for a Program Manager.
Added 2 mins ago
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Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
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Registered Practical Nurse - Cardiology/Telemetry
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Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 2 mins ago
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Registered Nurse - Operating Room
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Brantford, ON
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Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 2 mins ago
Cage Cashier-HEI
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Vancouver, BC
Under the direct supervision of Supervisor, Cage or the Manager, Slot & Cage, this position is responsible for customer service, cash administration and cash counts while contributing to a…
Added 2 mins ago
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Planet Fitness - Overnight Member Services Representative - Part Time - Dartmouth
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Dartmouth, NS
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We're committed to bringing passion and customer focus to the business.
Added 2 mins ago
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Operations Supervisor
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Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).
Added 2 mins ago
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CAD Designer
Arcadis
Markham, ON
- Full-time
…Collaborating with our experienced water professionals, you will support and drive the development of projects, interact and work with clients, and develop your technical…
Added 2 mins ago
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Temporary Full-Time Leasing Consultant
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- Full-time
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Added 17 mins ago
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Community Manager - Assassin's Creed
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Montreal, QC
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Added 17 mins ago
Assistant Store Manager - BOSS Laval
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Laval, QC
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Added 17 mins ago
AL
Facilities Administrator - Mississauga, Ontario
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Mississauga, ON
- $63,750 to $93,500 CAD / year
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The Facilities Administrator will work closely with the Area Facilities Manager to support all facilities activities. The Administrator will be the first point of contact for internal and…
Added 31 mins ago
Territory Manager
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Canadian Linen and Uniform Services Company is looking for an experienced Route Manager/Customer Service Manager who will be responsible for the overall daily supervision of driver’s on…
Added 31 mins ago
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Assistant Front Store Manager, Hourly Part Time Day
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Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
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(CAN) Health and Beauty Team Associate
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7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 47 mins ago
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Project Engineer
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…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 47 mins ago
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VP, Paid Media
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Added 1 hour ago
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Senior Financial Specialist
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- Full-time
…commercial banking team with portfolio management and compliance support you will contribute to an exceptional client experience by providing superior business, financial and credit advice.…
Added 1 hour ago
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Associate Director, Wholesale & Commercial Credit Risk
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Toronto, ON
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Leaders who support your development through coaching and managing opportunities

Amrize

Customer Service and Logistics Manager

Mississauga, ON, L4V 1S7, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Join Amrize as a Customer Service and Logistics Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building North America - we want to hear from you!

ABOUT THE ROLE

The primary objective of the Customer Service & Logistics Manager (CSLM) is to build an effective team and form strategic alliances in order to operate the logistics function as a profit centre utilizing a professional, systematic, data driven approach to safety, dispatch operations (order fulfillment/truck utilization), rate setting, and contract management in East GTA and Simcoe.

WHAT YOU’LL ACCOMPLISH

Achieve revenue (volume/share and price) objectives for assigned territory, including aggregate material activity, delivery services, fill importation, recycled materials, and other Amrize product lines.
Establish regular contact with major carriers to build win-win relationships, secure transportation services at or below market rates, and gather market intelligence. Manage, coach, and develop Front End personnel to provide high levels of customer service in an effective, enjoyable, and fulfilling work environment.
Coordinate the maintenance and improvement of order entry, dispatch systems, and plant procedures to ensure on-time delivery and seamless communication.
Assist in formulating sales and marketing strategies for the assigned territory and lead the execution of action plans supporting annual Commercial Plans.
Understand customer needs to drive sales opportunities via Customer Account Plans, customer value chain analysis, and relationship management.
Track and monitor territory market activity, supply sources, aggregate haul logistics players, unit availability, and haul rates by unit type and geography.
Develop accurate sales forecasting and action plans based on sales backlog, market intelligence, and key economic/construction indicators.
Collaborate across product lines, Customer Service, Materials Performance, Sales, Operations, and Logistics teams to coordinate market activities and resolve customer complaints.
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviours.

WHAT WE’RE LOOKING FOR

An undergraduate degree in business or engineering technology, or significant industry experience.
Prior work experience in the construction industry is preferred.
Experience with Microsoft Office, Google Suite, Jotform, and Qlik Sense.

Additional Requirements:

Travel Requirements: 20%
Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

Flexible Health & Dental benefits coverage for you and your dependents, effective day one.
A generous Pension Plan designed to support you through various stages of your career and life.
Access to voluntary programs like RRSP and TFSA for future financial planning.
Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges.
Easy access to mental health and well-being support.
Service recognition awards to celebrate your contributions.
Perks & discounts on a variety of products and services.
Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities.
Financial support for new parents beyond statutory benefits.
An inclusive and welcoming environment where everyone can be themselves.
A collaborative work culture in a supportive and team-oriented work environment
Company-provided personal protective equipment ensuring your safety and comfort on the job.

This posting is for an existing vacancy at Amrize Canada Inc.

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More about this job

Responsibilities

Lead the East GTA and Simcoe logistics function as a profit centre, managing customer service, dispatch, carrier relationships, rates, contracts, and team development. Achieve territory revenue objectives, develop sales forecasts and action plans, coordinate across commercial and operational teams, and promote safety and environmental compliance.

Requirements

An undergraduate degree in business or engineering technology, or significant industry experience, is requested; construction industry experience is preferred. Candidates should have experience with Microsoft Office, Google Suite, Jotform, and Qlik Sense, and be able to travel 20% and comply with applicable PPE and respirator requirements.

Skills

Logistics Management
Customer Service
Team Leadership
Coaching And Development
Dispatch Operations
Order Fulfillment
Truck Utilization
Rate Setting
Contract Management
Sales Forecasting
Market Intelligence
Sales And Marketing Strategy
Customer Account Planning
Complaint Resolution
Health, Safety, And Environmental Compliance

Benefits

Health And Dental Benefits
Pension Plan
RRSP And TFSA Programs
Employee And Family Assistance Program
Mental Health And Well-Being Support
Service Recognition Awards
Product And Service Discounts
Online Learning Platforms
Financial Educational Assistance
Financial Support For New Parents
Personal Protective Equipment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Logistics
Dispatch Operations
Order Fulfillment
Truck Utilization
Carrier Management
Transportation Services
Rate Setting
Contract Management
Aggregate Materials
Fill Importation
Recycled Materials
Sales Forecasting
Market Intelligence
Customer Account Plans
Customer Value Chain Analysis
Relationship Management
Commercial Plans
Microsoft Office
Google Suite
Jotform
Qlik Sense
Construction Industry
Health And Safety
Environmental Policies
Personal Protective Equipment
Respirator Fit Testing

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