Freight Administrator

Laval, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: Required Work Experience: 1 to 3 years of experience in a Customer Service positions or accounting
Posting language: English
Posted: Jun 19, 2026

Original job description

Join Amrize as a Freight Administrator and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building North America - we want to hear from you!

About The Role

The Freight Administrator ensures the integrity of the information in SAP as it pertains to freight. The administrator must maintain a strong working relationship and open communication with carriers, sales teams, logistics/distribution team and plant operations personnel to assist and support the following key activities: A) Maintain carrier rates and fuel surcharge up to date in SAP; B) Manage shipment cost corrections and carrier payment reconciliations; C) Validate and process waiting time and accessorial charges in SAP; D) Manage the Unbilled report and work with other teams to ensure that month-end targets are maintained.

What You’ll Accomplish

Works towards individual and department Key Performance Indicators (KPIs).
Surveys customers to gage service improvements and improvement opportunities, acts promptly on results.
Balance time between inbound and initiating outbound calls while maintaining customer service level requirements, including availability to customers.
Customer satisfaction, including the ability to provide a professional experience to the customer.
Follow-up, resolve issues and call back customers within appropriate time frame.
Flexibility to work shifts, including weekends and holidays.
Ensure that teamwork and professionalism are integral part of all activities.
Follows the standard operating procedures for department.
Other responsibilities as assigned.
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviours.

What We’re Looking For

Education: University degree or equivalent experience

Field of Study Preferred: Business, administration, accounting

Required Work Experience: 1 to 3 years of experience in a Customer Service positions or accounting

Required Technical Skills: Strong computer literacy, including SAP, Microsoft and Google Suite, an asset.

Travel Requirements: 5%

Additional Requirements

Incumbent must be bilingual, English and French spoken and written, mandatory.
Understanding of supply chain management, an asset.
Demonstrated ability to interface effectively with intermediate levels of management (Directors through end users)
Strong written and verbal communication skills
Demonstrate strong skills in problem solving, decision making and multi-tasking.
Time management skills including the ability to redefine priorities based on demand.
Detail oriented
Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

What We Offer

Flexible Health & Dental benefits coverage for you and your dependents.
A generous Pension Plan designed to support you through various stages of your career and life.
Access to voluntary programs like RRSP and TFSA for future financial planning.
Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges.
Easy access to mental health and well-being support.
Service recognition awards to celebrate your contributions.
Perks & discounts on a variety of products and services.
Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities.
Financial support for new parents beyond statutory benefits.
An inclusive and welcoming environment where everyone can be themselves.
A collaborative work culture in a supportive and team-oriented work environment
Company-provided personal protective equipment ensuring your safety and comfort on the job.

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More about this job

Responsibilities

The Freight Administrator ensures the integrity of freight information in SAP and maintains communication with various teams. Key activities include managing carrier rates, shipment cost corrections, and ensuring month-end targets are met.

Requirements

Candidates should have a university degree or equivalent experience, with 1 to 3 years in customer service or accounting. Bilingualism in English and French is mandatory, along with strong problem-solving and communication skills.

Skills

SAP
Customer Service
Accounting
Problem Solving
Decision Making
Multi-tasking
Time Management
Detail Oriented
Communication
Bilingual
Supply Chain Management
Computer Literacy
Microsoft Suite
Google Suite

Benefits

Flexible Health & Dental Benefits Coverage
Pension Plan
Voluntary Programs
Employee and Family Assistance Program
Mental Health Support
Service Recognition Awards
Perks & Discounts
Online Learning Platforms
Financial Educational Assistance
Career Growth Opportunities
Financial Support for New Parents
Inclusive Environment
Collaborative Work Culture
Personal Protective Equipment

Visa sponsorship

Not detected in the job text

Keywords

Freight
SAP
Customer Service
Accounting
Carrier Rates
Fuel Surcharge
Shipment Cost Corrections
Accessorial Charges
Unbilled Report
Key Performance Indicators
Supply Chain Management
Bilingual
Problem Solving
Time Management
Detail Oriented
Health and Safety
Personal Protective Equipment

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