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Amrize

Logistics Coordinator

AB, Canada
Calgary, AB, T2B 0R5, Canada

Experience: Required Work Experience: 3 years of experience in logistics coordination, order dispatching, or customer service within concrete, aggregates, or the construction industry
Posting language: English
Posted: Sep 30, 2026

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Original job description

Join Amrize as a Logistics Coordinator and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building North America - we want to hear from you!

ABOUT THE ROLE
The Ready Mix Logistics Coordinator serves as a key point of contact for customers, drivers, plant teams, and internal stakeholders, ensuring seamless delivery coordination of concrete products, exceptional customer service, and accurate order and billing administration. This role combines order dispatching, concrete mixer truck scheduling, account support, and operational logistics coordination to maintain high service levels, optimize delivery efficiency, and foster strong customer relationships.

WHAT YOU’LL ACCOMPLISH

Dispatch mixer trucks safely and on schedule according to customer specifications and plant network load capacities, ensuring efficient utilization of plant load points.
Serve as the primary point of contact for customer inquiries regarding order status, truck locations, ETAs, product availability, additional products/sundries, quotes, and special project requests.
Proactively notify customers in advance whenever delivery schedules or orders are disrupted or altered, maintaining open and clear communication.
Provide continuous operational support, site information, directions, project details, and guidance to drivers via radio, GPS, and telephone.
Coordinate effectively with Logistics Manager, Operations, Quality Control (QA/QC), and Sales teams to resolve order or delivery issues and ensure customer satisfaction.
Review orders and delivery tickets for accuracy, log special conditions/sundries, manage discrepancy investigations, and assist billing coordinators with ticket sorting, credits, and rebills.
Maintain accurate customer records, document order issues, and ensure proper retention of invoices, Proofs of Delivery (POD), and quotations in company systems.
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

WHAT WE’RE LOOKING FOR
Education: High School Diploma
Additional Education Preferred: College Diploma/University Degree
Field of Study Preferred: Supply Chain Management or Business Administration
Required Work Experience: 3 years of experience in logistics coordination, order dispatching, or customer service within concrete, aggregates, or the construction industry
Required Technical Skills: MS Office, Command Concrete (preferred)

Additional Requirements:

Proficiency with dispatch software, GPS tracking systems, radio/phone communications, and data entry/office applications.
Excellent verbal and written communication skills
Strong customer service orientation
Good problem-solving abilities
Willing to work evenings and weekends on a rotating basis
Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

Flexible Health & Dental benefits coverage for you and your dependents
A generous Pension Plan designed to support you through various stages of your career and life
Access to voluntary programs like RRSP and TFSA for future financial planning
Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges
Easy access to mental health and well-being support
Service recognition awards to celebrate your contributions
Perks & discounts on a variety of products and services
Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities
Financial support for new parents beyond statutory benefits
An inclusive and welcoming environment where everyone can be themselves
A collaborative work culture in a supportive and team-oriented work environment
Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable

As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, will be required.

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More about this job

Responsibilities

The Logistics Coordinator manages the dispatching of concrete mixer trucks and serves as the primary point of contact for customers, drivers, and plant teams. They ensure accurate order administration, maintain delivery schedules, and coordinate with internal departments to resolve operational issues.

Requirements

Candidates must have at least 3 years of experience in logistics, dispatching, or customer service within the construction or aggregates industry. A high school diploma is required, with a preference for a college diploma or university degree in supply chain or business administration.

Skills

Logistics coordination
Order dispatching
Customer service
Concrete industry knowledge
Scheduling
MS Office
Command Concrete
GPS tracking systems
Radio communication
Data entry
Problem-solving
Communication skills
Safety compliance
Billing administration

Benefits

Flexible health and dental benefits
Pension plan
RRSP
TFSA
Employee and family assistance program
Mental health and well-being support
Service recognition awards
Perks and discounts
Online learning platforms
Financial educational assistance
Financial support for new parents
Personal protective equipment

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Dispatching
Concrete
Construction
Supply Chain Management
Business Administration
MS Office
Command Concrete
GPS
Radio
Billing
Safety
PPE
Respirator
Customer Service
Scheduling
Aggregates
Operations
Quality Control
Data Entry

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