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Amyantek

Administrative Assistant

Calgary, AB, Canada
Greater Calgary Metropolitan Area, Canada

Job type: Contract
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

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Original job description

Please send your resume at mounika.karnati@amyantek.com if you are interested in this 06 months (11/02/2026 to 04/30/2027) contract role. Please feel free to forward if you are not interested. This is with Govt of Alberta.

Administrative Assistant - Intermediate (GOAPRDJP00001039)

Work Status: On-Site

Work Location: 2300 - 801 - 6 AVE SW, Calgary, Alberta

Must Have: Education

High School Diploma/GED.

Must Have: Work Experience

2 years experience adapting to new business environments business and technical teams, coordinating with vendors, managing stakeholder relationships, and facilitating collaboration to achieve project objectives.
2 years experience using Microsoft Office Suite tools.
2 years experience working in a fast-paced role, to problem solve/troubleshoot, while working independently and in a team environments.
2 years relevant experience in a role similar to this. Experience must be applicable to this role.
2 years experience working with clients/stakeholders to identify, gather, document, and analyze business data and process requirements.

Nice to Have: Education

Relevant post-secondary education in the area of office administration. Acceptable education includes degrees, diplomas and certificates

Nice to Have: Work Experience

2 years experience with Information Governance, or records management and information management.
2 years experience with information management concepts, privacy, and security issues relating to ATIA (Access to Information Act) and POPA (Protection of Privacy Act) - previously known as FOIP
2 years experience working directly within the Government of Alberta, 1GX, or a comparable Canadian public-sector ERP environment.
2 years experience working with workers compensation systems (i.e. WCB)

Description:

The Appeals Commission (the "Commission") is an administrative tribunal established under the Workers' Compensation Act as the final level of appeal for worker's compensation matters in the province of Alberta. The Appeals Commission consists of four diverse divisions including a tribunal made up of adjudicators and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides administrative and operational support to all components of the orgnanization.

Reporting to the Seniorr Appeals Assistant, the temporary Appeals Assistant (AA) role is the main point of contact on the day of the appeal hearing. The AA is required to provide a wide range of front line assistance to external parties to the appeal, as well as support and guidance to internal stakeholders such as Appeals Officers, Hearing Chairs, Vice Chairs and Commissioners, in matters relating to the AA role. Before the hearing, the AA is solely response for pre-hearing administration. During the hearing, the AA oversees the hearing recording, manages the parties assists the panel and the parties with additional appeal-related documents, and is expected to take the lead of parties become distressed. After the hearing, the AA is responsible for updating the appeal file, and once the decision is written, the AA is required to format, proofread and send the appeal decision for publication and distribution.

Key Responsibilities:

Providing efficient and accurate support to Appeals Officers
Prepares and disperses Appeals Officers' (AOs) correspondence to participating parties
Creates the Document Index for the Appeal Documents Package (ADP)
Informed the assigned Appeals Officer of any new submissions or circumstances occuring at the hearing (e.g. last minute submissions provided, requests for travel, changes of address, provisions of a wage loss form to the parties, etc.), following up where an adjournment occurs
Manages hearing communications and situational irregularities fo scheduled hearings
Notifies the panel of any prehearing anomolies that might impact the success of the hearing
Coordinates set up and sharing of teleconference/video conference information with the parties and the panels
Instruct parties in how to participate in all formats of hearings - in person, teleconference, video
Attends, records hearings hearings, troubleshoots and resolves any process or technical problems
Responds to party inquiries and concerns prior to commencement of the hearing
Supports clients, including when distress, emergency or crisis situations arise
Ensures correct statuses are maintained
Enter statuses on ACES for work completed on hearing chair decisions, ADPs, and AO correspondence
Ensures ACES status benchmarks are maintained to reflect timelines for assigned work from Hearing Chairs and AOs
Confirms the status of an appeal with the Hearing Chair upon completion of a hearing to meet the AC decision timelines
Resolves any errors or omissions of stats with IT Coordinator to ensure accurate reporting
Audits and prepares Hearing Chair decisions for distribution
Formats and proofs policy and legislation in the draft decision document
Provides plain language and other editing feedback to the Hearing Chair
Ensures decisions documents re in accordance with approved Appeals Commission style guide and decision format protocol
Processes errors flagged in an issues decision
Communicates with Hearing Chairs regarding any suggested changes and/or apparent errors
Ensures the final decision document is publication ready for uploading on CanLII for public access

Location:

AMEC Place, Calgary

Anticipated Interviews dates

Will be held between October 19- 30, 2026

Scoring Methodology:

Financial/Pricing: 15%
Resource Qualifications: 30%
Interview Process: 55%

ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYY TO MMM/YYY.

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More about this job

Responsibilities

Coordinate appeal hearings and provide administrative support to Appeals Officers, hearing panels, and participating parties, including managing correspondence, documents, hearing technology, and appeal status records. Prepare and proofread decisions for distribution and publication, resolve process or technical issues, and support parties who have concerns or become distressed.

Requirements

A high school diploma or GED and at least two years of relevant experience are required, including experience with Microsoft Office, stakeholder coordination, business data and process requirements, and working in fast-paced environments. Post-secondary office administration education and experience with information governance, privacy legislation, Government of Alberta systems, or workers’ compensation systems are preferred.

Skills

Administrative Support
Appeals Administration
Hearing Coordination
Stakeholder Communication
Document Management
Records Management
Microsoft Office Suite
Business Data Analysis
Requirements Gathering
Proofreading and Editing
Plain-Language Editing
Information Governance
Privacy and Information Security
Troubleshooting
Crisis Support
ACES

Visa sponsorship

Not detected in the job text

Hiring contact email

mounika.karnati@amyantek.com

Keywords

Appeals Commission
Workers’ Compensation
Appeals Administration
Hearing Coordination
Appeals Officers
Hearing Chairs
Appeal Documents Package
Document Index
Microsoft Office Suite
ACES
CanLII
Information Governance
Records Management
Information Management
Access to Information Act
Protection of Privacy Act
Government of Alberta
1GX
Public-Sector ERP
Workers’ Compensation Board
Stakeholder Relationships
Business Data
Process Requirements
Teleconference
Video Conference
Hearing Recording
Decision Formatting
Proofreading
Troubleshooting
Crisis Support

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