OCRS003 - Organizational Change Readiness Specialist

Position title: OCRS003 - Organizational Change Readiness Specialist

Client: NB Power

Contract Duration: 12 months

Working Status: On-Site

Location: Head Office (515 King Street, Fredericton, NB.)

Tentative Start Date: December 1st, 2026 to November 30, 2027

Hours per Week: 37.50/40 hours a week

General Functions

The Organizational Change Readiness (OCR) Specialist acts on behalf of NB Power and is responsible to play a key role on the team by increasing employee adoption of change initiatives that transform our work environment in areas such as business processes, technology, and job roles. The OCR Specialist will work to drive faster adoption of changes, increase employee enablement and proficiency, drive higher utilization and sustainment of changes that impact the organization, while ensuring a positive employee experience and engagement throughout.

Job Tasks and Responsibilities

• In conjunction with project manager, consult with business to understand impacts of project change and develop a project Change Management Plan inclusive of (Stakeholder Engagement, Communications and Training) to enhance adoption and business readiness to receive project outcomes.
• Develop Change Artefacts and take accountability for the effectiveness of the OCR solution, as recognized through project stakeholders’ readiness/acceptance of the project changes.
• Liaison with NB Power corporate marketing and communications to ensure external communications are planned and executed.
• Execute change management plan during the project.
• Participate in project lessons learned and other continuous improvement activities.

Mandatory Requirements

• Professional certification in change management discipline, such as PROSCI or equivalent.
• Understanding of project management approaches and phases.

Education and Experience Preferences

• A minimum of five (5) + years of demonstrated experience leading the planning and execution of change efforts for technology adoption and digital transformation projects.
• Bachelor’s degree in Adult Education, Public Relations / Marketing / Communications, Organizational Behaviour, Business, Liberal Arts, Human Relations, or equivalent.

Key Competencies Preferences

• Experience in stakeholder assessment and engagement.
• Experience developing and implementing effective communications strategies to support large, complex projects.
• Experience designing, developing, and executing training activities for initiatives, including determining the structure, content, and desired learning outcomes.