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Added 1 month ago
Work at Home Contact Center Agent
The Sydney Call Centre
NS
…takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide…
Added 1 month ago
Remote Call Center Representative (Nova Scotia)
The Sydney Call Centre
NS
All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will…
Added 1 month ago
Remote Call Center Representative (Manitoba)
The Sydney Call Centre
MB
All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will…
Added 1 month ago
TS
Work-at-Home Customer Service Representative Job Openings (Full-Time)
The Sydney Call Centre
SK
- Full-time
…takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide…
Added 1 month ago
TS
Work-at-Home Customer Service Representative Job Openings (Full-Time)
The Sydney Call Centre
MB
- Full-time
…takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide…
Added 1 month ago
TS
Work-at-Home Customer Service Representative Job Openings (Full-Time)
The Sydney Call Centre
NS
- Full-time
…takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide…
Added 1 month ago
TS
Remote Call Center Representative Job Openings (Full-Time)
The Sydney Call Centre
SK
- Full-time
…takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide…
Added 1 month ago
TS
Remote Call Center Representative Job Openings (Full-Time)
The Sydney Call Centre
MB
- Full-time
…takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide…
Added 1 month ago
TS
Remote Call Center Representative Job Openings (Full-Time)
The Sydney Call Centre
NS
- Full-time
…takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide…
Added 1 month ago
Work at Home Contact Center Agent
MCI Careers
NS
…takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide…
Added 1 month ago
Remote Call Center Representative (Nova Scotia)
MCI Careers
NS
All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will…
Added 1 month ago
Work at Home Contact Center Agent
MCI Careers
SK
…takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide…
Added 1 month ago
Remote Call Center Representative (Saskatchewan)
MCI Careers
SK
All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will…
Added 1 month ago
Remote Call Center Representative (Manitoba)
MCI Careers
MB
All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will…
Added 1 month ago
MC
Work-at-Home Customer Service Representative Job Openings (Full-Time)
MCI Careers
SK
- Full-time
…takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide…
Added 1 month ago
MC
Work-at-Home Customer Service Representative Job Openings (Full-Time)
MCI Careers
NS
- Full-time
…takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. If you do not have your equipment, MCI will provide…
Added 1 month ago
Call Center Technical Support Representative
MCI Careers
Sydney, NS
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.…
Added 4 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 8 hours ago
B
Linux and Open Source Platform Specialist
Bombardier
Dorval, QC
- Full-time
Working closely with Infrastructure, Cloud, DevOps, Virtualization, Network, Security, Application, Architecture, and project teams, the position supports complex operational issues while…
Added 8 hours ago
B
Wintel and Active Directory Platform Specialist
Bombardier
Dorval, QC
- Full-time
Working closely with Infrastructure, Cloud, Network, Security, Virtualization, Application, Architecture, and project teams, the position supports complex operational issues while leading…
Added 8 hours ago
B
Infrastructure Security Specialist
Bombardier
Dorval, QC
- Full-time
The Infrastructure Security Specialist is responsible for the administration, implementation, technical evolution, and continuous improvement of enterprise network security infrastructure.…
Added 14 hours ago
Bilingual Senior Specialist, IT Operations Monitoring & Service Insights
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Infrastructure and Operations team, in the Bilingual Senior Specialist, IT Operations Monitoring & Service Insights position. The primary focus of this role is the hands-on…
Added 14 hours ago
MD
Senior Systems - Database Administrator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 15 hours ago
VS
Dynamics CRM Solutions Architect
vTech Solution Canada
Toronto, ON
- Contract
The Senior Microsoft Upgrade Specialist will provide hands-on technical leadership and overall delivery oversight for the Clinic Information Management System (CIMS) upgrade. The role will…
Added 16 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week

Amyantek

RQ00838 – Senior Microsoft Dynamics CRM & SharePoint Solution Architect – On-Premises Upgrade

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Please send your resume at anila.dada@amyantek.com if you are interested in this 03 month contract with Supply Ontario (Legal Aid Ontario) with a possibility of extension, If you are not interested, please feel free to pass it in your network for anyone looking for work.

Job Title: RQ00838 - Senior Solution Architect - CRM

Duration: 2027-01-04 to 2027-04-02

Working Status: Hybrid: 2 days onsite/ 3 days remote (subject to HM’s discretion)

Location: 20 Dundas Street West, Toronto, Ontario

Note: This is estimated to be a one-year contract, in 3 month incremental extensions due to internal operational interim processes.

Manager Notes Must Haves:

Experience five years or more:

Experience with leading IT projects (new implementation, upgrades) from technical and overall delivery perspective.
Experience with creating project artifacts (project plan, schedule, etc.).
Experience with leading technical teams (development, infrastructure, etc.).
Experience with creating technical project artifacts (approach, environment strategy, RICE, etc.).
Experience with MS CRM (implementation, development, administration, upgrade).
Direct Experience with Complex Solutions that include Dynamics/SharePoint Integrations including:

Direct experience leading Dynamics CRM 2016 (8.x) to Dynamics 365 Customer Engagement 9.x On-Premises upgrades.

Direct experience leading SharePoint 2013 to SharePoint Subscription Edition upgrades through supported intermediate stages.
Customization and Integration(s) between Dynamics /SharePoint:
Experience modernizing SQL Server, SSRS, Windows Server, and Dynamics-SharePoint integrations supporting complex enterprise applications.

CIMS On-Premises Modernization Program | Contract

ON-PREMISES FOCUS: This role supports an on-premises to on-premises upgrade. Migration to Microsoft cloud services is not in scope at this stage.

Company Bio

Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the justice system, working at Legal Aid Ontario is more than just a job. It is an opportunity to help people who need it most and improve access to justice through innovative technology solutions.

Primary Function

The Senior Microsoft Upgrade Specialist will provide hands-on technical leadership and overall delivery oversight for the Clinic Information Management System (CIMS) upgrade. The role will lead and validate the on-premises modernization of Microsoft Dynamics CRM and SharePoint, including related SQL Server, SSRS, Windows Server, authentication, infrastructure, integration, environment, migration, and cutover dependencies.

The specialist will work across technical and project delivery streams to establish the upgrade approach, coordinate multidisciplinary teams, create the required project and technical artifacts, validate vendor recommendations, resolve technical gaps, and ensure the target solution is supportable and implementation-ready.

Reporting to: Director, Digital Solutions Delivery, or designate.

Key Accountabilities

Lead the CIMS CRM and SharePoint upgrade from a technical architecture perspective, including collaboration with the Project Delivery Lead and project team for planning, execution, readiness, and implementation activities.
Validate the upgrade paths for Dynamics CRM 2016 to Dynamics 365 Customer Engagement 9.1 On-Premises and SharePoint 2013 to SharePoint Subscription Edition.
Create and maintain technical project artifacts, including the upgrade approach, environment strategy, architecture documentation, RICE inventory and assessment, migration sequencing, deployment plan, cutover plan, rollback plan, and technical readiness checklist.
Work with Project delivery lead to coordinate cross-functional technical teams, including application development, infrastructure, database, security, testing, operations, and third-party vendor resources.
Provide hands-on Microsoft Dynamics CRM leadership across implementation, development, administration, configuration, troubleshooting, and upgrade activities.
Provide technical leadership for SharePoint On-Premises farm architecture, upgrade planning, database migration, patching, integration, and operational readiness.
Assess infrastructure, database, security, identity, authentication, certificates, service accounts, network, integration, and application dependencies.
Confirm Microsoft supportability requirements, supported platform versions, prerequisite software, required patch levels, licensing considerations, and target-state configuration decisions.
Validate the transition from the current Dynamics and SharePoint client-to-server integration to the required server-to-server integration model.
Document and validate migration sequencing, outage planning, staffing coordination, test cycles, production cutover, rollback, and post-implementation stabilization planning.
Identify technical risks, unsupported configurations, architecture gaps, delivery constraints, and remediation recommendations, and escalate decisions requiring leadership direction.
Provide clear technical briefings, status updates, recommendations, and decision materials to project sponsors, IT leadership, governance bodies, and stakeholders.
Challenge assumptions and vendor recommendations where required and provide independent technical assurance throughout the upgrade.

Required Skills & Experience

Demonstrated experience leading complex IT projects, including new implementations, upgrades, migrations, and modernization initiatives, from both technical and overall delivery perspectives.
Proven experience creating and managing project artifacts such as project plans, schedules, work breakdown structures, dependency maps, risk and issue logs, decision logs, and implementation plans.
Proven experience leading multidisciplinary technical teams across development, infrastructure, database, security, testing, operations, and vendor workstreams.
Proven experience creating technical project artifacts, including upgrade approaches, environment strategies, architecture designs, RICE inventories, migration plans, release plans, cutover plans, rollback plans, and readiness assessments.
Deep hands-on experience with Microsoft Dynamics CRM, including implementation, development, customization, administration, configuration, troubleshooting, integration, and upgrades.
Direct experience with Dynamics CRM 2016 and Dynamics 365 Customer Engagement 9.x On-Premises.
Deep hands-on experience with SharePoint On-Premises, including SharePoint 2013, SharePoint 2016, and SharePoint Subscription Edition.
Experience delivering on-premises to on-premises Microsoft platform upgrades without relying on a cloud migration as the target solution.
Strong technical knowledge of SQL Server, SSRS, Windows Server, Active Directory, IIS, certificates, service accounts, authentication, networking, backup, recovery, and high availability.
Experience with Dynamics CRM and SharePoint integration, including server-to-server authentication and the modernization of legacy integration models.
Experience planning and leading environment builds, data and database migrations, system testing, performance validation, production cutovers, rollback, and stabilization.
Strong leadership, facilitation, problem-solving, risk management, documentation, and executive communication skills.

Key Deliverables

Validated technical upgrade strategy and implementation roadmap.
Integrated project plan and schedule with milestones, dependencies, resource needs, and decision points.
Current-state and target-state architecture documentation and supportability matrix.
Upgrade approach, environment strategy, and RICE inventory and assessment.
Dynamics CRM and SharePoint integration migration design.
Technical risk register, decision log, readiness assessment, and remediation plan.
Detailed migration, testing, cutover, outage, rollback, and stabilization plans.
Recommendations, and architecture review materials.

Preferred Experience

Direct experience leading Dynamics CRM 2016 (8.x) to Dynamics 365 Customer Engagement 9.x On-Premises upgrades.
Direct experience leading SharePoint 2013 to SharePoint Subscription Edition upgrades through supported intermediate stages.
Experience modernizing SQL Server, SSRS, Windows Server, and Dynamics-SharePoint integrations supporting complex enterprise applications.
Experience working in public-sector, justice, healthcare, or other highly regulated environments.
Relevant Microsoft certifications in Dynamics, SharePoint, infrastructure, security, or solution architecture.

Education

University degree in Information Technology, Computer Science, Engineering, or a related discipline, or an equivalent combination of education and directly relevant experience.

Success Measures

The on-premises target architecture, versions, prerequisites, patch levels, integrations, and licensing considerations are validated and documented.
Technical and delivery plans are complete, sequenced, risk-informed, and ready for execution.
Cross-functional teams and vendors have clear responsibilities, dependencies, milestones, and decision points.
Cutover, outage, staffing, rollback, and stabilization requirements are confirmed before production implementation.
LAO receives independent technical assurance that the proposed CIMS upgrade is supportable, achievable, and operationally ready.

Equity Statement

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to diversity and inclusion. Accommodation is available under the Ontario Human Rights Code.

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More about this job

Responsibilities

Lead the technical architecture and delivery oversight for the on-premises CIMS upgrade of Microsoft Dynamics CRM and SharePoint, including related infrastructure, databases, integrations, and migration dependencies. Coordinate multidisciplinary teams, validate upgrade paths and vendor recommendations, produce project and technical plans, and ensure the solution is supportable and ready for implementation.

Requirements

Requires substantial experience leading complex IT implementations, upgrades, or migrations and coordinating multidisciplinary technical teams, along with hands-on Microsoft Dynamics CRM and SharePoint On-Premises expertise. Direct experience with Dynamics CRM 2016 to Dynamics 365 Customer Engagement 9.x upgrades and SharePoint 2013 to SharePoint Subscription Edition upgrades is sought, alongside knowledge of SQL Server, SSRS, Windows Server, integrations, and cutover planning.

Skills

Microsoft Dynamics CRM
SharePoint On-Premises
SQL Server
SSRS
Windows Server
Solution Architecture
Technical Project Leadership
Upgrade Planning
Systems Integration
Migration Planning
Infrastructure Architecture
Authentication and Identity Management
Cutover and Rollback Planning
Risk Management
Executive Communication

Visa sponsorship

Not detected in the job text

Hiring contact email

anila.dada@amyantek.com

Keywords

Microsoft Dynamics CRM
Dynamics CRM 2016
SharePoint 2013
SharePoint Subscription Edition
SQL Server
SSRS
Windows Server
Active Directory
IIS
On-Premises Modernization
CIMS
Solution Architecture
Technical Project Delivery
Upgrade Strategy
Environment Strategy
RICE Inventory
Architecture Documentation
Server-to-Server Authentication
Database Migration
Infrastructure
Certificates
Service Accounts
Networking
High Availability
System Testing
Production Cutover
Rollback Planning
Risk Management
Public Sector

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Jobs in Canada