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Added 5 mins ago
C
Claims Representative I, Auto
Co-operators
Calgary, AB · Moncton, NB · Guelph, ON · Hamilton, ON · London, ON · Mississauga, ON · Ottawa, ON · Toronto, ON · North York, ON
- Full-time
You are driven to create an exceptional customer experience.
Added 5 mins ago
F
Webber - Operations Manager - Infrastructure Management
Ferrovial
ON · CAN - Webber - Infra - Niagara
- Full-time
…quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global…
Added 5 mins ago
Property Field Appraisal Specialist
Gore Mutual Insurance
Cambridge, ON
Provide responsive customer service while ensuring appraisal recommendations comply with building codes, company guidelines, ethical standards, and confidentiality requirements.
Added 5 mins ago
RS
Customer Service Coordinator II
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
3 years or more in customer service with issues resolution experience, Required
Added 5 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 5 mins ago
MC
BDC REPRESENTITIVE
Mercedes-Benz Country Hills
Calgary, AB
- Full-time
…everything we do. We are currently seeking a Full-Time BDC Representative to support our growing dealership and help deliver an outstanding experience to every guest who connects with our…
Added 5 mins ago
WS
Outside Sale Representative (Remote with Travel)
Waste Solutions
Hamilton, ON
- Full-time
…results you drive, we’d like to talk to you. You don’t need experience selling waste or recycling services. We’ll teach you the industry. What we can’t teach is the drive to build a…
Added 5 mins ago
ML
Technical Services Representative
Maple Leaf Foods Inc
New Hamburg, ON
- $71,000 to $103,000 CAD / year
- Part-time
The Technical Services Representative provides on-farm technical support to broiler producers within RWA/Organic programs, driving flock health, performance, and continuous improvement.…
Added 5 mins ago
DN
Technical Sales - Electronics Canada
Dyno Nobel
North Bay, ON
- Full-time
As a Technical Sales Representative, you will support the US Electronic Initiation Systems (EIS) business. You will be primarily focused on the ability to provide detailed product…
Added 20 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Vancouver, BC
If you enjoy working on various routes, physical work, driving and customer service, then this role is for you! Canadian Linen seeks a driven Relief Customer Service Representative to take…
Added 20 mins ago
Technical Sales Representative - Channel Sales
Vertiv
Mississauga, ON
…the overall growth of Vertiv channel business in Canada. The Representative works independently, is creative, and a critical thinker. The Representative is required to solve customer…
Added 20 mins ago
Inside Sales Representative - Power
Vertiv
Mississauga, ON
…Greater Toronto and Southwest Ontario market. The Inside Sales Representative is responsible for supporting the sales team in assisting customers through the entire sales cycle. The role…
Added 20 mins ago
Assistant
Richardson Wealth Ltd
Montreal, QC
At least 3 years of experience in the financial services industry
Added 20 mins ago
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Business Development Specialist (BDR)
Pakfactory
ON · Markham, Ontario
- Full-time
Join us as we evolve from a proven custom packaging partner into a scalable, technology-driven platform. Your work directly shapes our future systems, products, and customer experience.
Added 20 mins ago
T
Financial Planner
TD
Mississauga, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 20 mins ago
WG
Outside Sales Representative – Lower Mainland, BC
Wagonmaster Group
Richmond, BC
- Full-time
Demonstrated experience prospecting for new business, initiating customer contact and closing sales.
Added 20 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 20 mins ago
SI
Leasing Specialist
Starlight Investments
Peterborough, ON
- Full-time
The leasing specialist is responsible to offer superior customer service to prospective residents and achieve overall high occupancy rates. Some travel within Canada may be periodically…
Added 20 mins ago
SI
Leasing Specialist
Starlight Investments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The leasing specialist is responsible to offer superior customer service to prospective residents and achieve overall high occupancy rates. Some travel within Canada may be periodically…
Added 20 mins ago
II
Business Development Manager
i3 International
Richmond Hill, ON
- Full-time
…Manager will lead prospecting activities, prepare and deliver customer presentations, support RFP and proposal development, and negotiate commercial terms within established guidelines.…
Added 35 mins ago
CO
Customer Service Representative (Switchboard)
City of Belleville
Belleville, ON
- $30.22 to $34.73 CAD / hour
- Temporary
…individual to join our People & Corporate Services Department as a Customer Service Representative (Switchboard).Position Type: Temporary Full Time (anticipated to December 31,…
Added 35 mins ago
CF
Business Development Representative
Classic Fire + Life Safety
Amaranth, ON
- Full-time
The Business Development Representative is responsible for generating new inspection growth and expanding the company’s recurring service portfolio. This role focuses on identifying new…
Added 35 mins ago
D
Personal Finance Advisor
Desjardins
Lorrainville, QC · Montreal, QC · Notre-Dame-du-Nord, QC · Témiscaming, QC · Caisse Desjardins du Témiscamingue
- Full-time
Please note that other combinations of qualifications and relevant experience may be considered
Added 35 mins ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:
Added 35 mins ago
EF
Part-Time Sales & Merchandising Representative for Maple Leaf - South Shore
Encore Field Marketing Solutions Inc.
Longueuil, QC · QC, Longueuil, CA-QC
- Part-time
PART-TIME SALES & MERCHANDISING REPRESENTATIVE FOR MAPLE LEAF FOODS - APPROX. 34 HRS/WEEKLY- SOUTH SHORE, QC

Amynta Group

Bilingual CX Specialist

Thornhill, ON, Canada
Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3–5 years of experience in a customer-facing role, preferably in insurance, healthcare, financial services, or a high-volume customer service environment.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re thrilled that you are interested in joining us here at the Amynta Group!

Reporting to the Manager, Customer Experience, the Customer Experience Specialist provides customer service and support to dealerships, contract holders, the National Sales Team, and internal departments.

This role involves responding to phone and email inquiries, helping dealerships with sales transactions, resolving customer issues, and coordinating with internal teams to ensure requests are handled accurately and on time.

Position Responsibilities

Provide excellent customer service and support to external customers and internal teams.
Respond to phone and email inquiries from dealerships, contract holders, and the sales team.
Manage customer inquiries and service requests from start to finish, including investigating issues, coordinating with other departments, and providing timely updates.
Support the sales team by coordinating in-field support when needed.
Answer dealership questions about products, contracts, and sales transactions.
Help resolve system and transaction issues, escalating more complex matters to the appropriate team.
Work with Marketing and the Distribution Centre to prepare and ship sales supplies and promotional materials.
Maintain a strong understanding of Sym-Tech products and services.
Meet monthly performance and quality targets for calls, emails, and case management.
Accurately record customer interactions, actions taken, and required follow-ups in the CRM and other business systems.
Work with Accounting to ensure cancellations, refunds, and adjustments are processed accurately.
Assist with additional tasks and projects as required by Management.
Work overtime when required to meet business needs.

Minimum Qualifications & Competencies

3–5 years of experience in a customer-facing role, preferably in insurance, healthcare, financial services, or a high-volume customer service environment.
Fluency in both French and English, with strong written and verbal communication skills.
Experience managing customer inquiries, service requests, claims, or escalations from start to finish is an asset.
Proficiency in Microsoft Office and the ability to learn CRM and other business systems quickly.
Strong customer service skills, including active listening, empathy, and the ability to explain information clearly.
Ability to remain calm, professional, and helpful when handling challenging customer situations.
Strong communication skills and the ability to build positive relationships with customers, dealerships, and internal teams.
Ability to identify customer needs, follow through on commitments, and provide timely updates.
Strong organizational and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment.
Ability to adapt to changing priorities and business needs.
Ability to work independently, use sound judgment, and resolve issues with minimal supervision.
A collaborative and resourceful team player who works well with others.

The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.

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More about this job

Responsibilities

The Customer Experience Specialist provides support to dealerships and internal teams by managing inquiries, resolving service issues, and coordinating sales transactions. They are responsible for maintaining accurate records in the CRM and collaborating with various departments to ensure timely service delivery.

Requirements

Candidates must have 3–5 years of experience in a customer-facing role and be fluent in both French and English. Proficiency in Microsoft Office and the ability to manage complex service requests from start to finish are essential for this position.

Skills

Customer Service
Bilingual
Communication
CRM
Problem Solving
Active Listening
Microsoft Office
Relationship Building
Conflict Resolution
Time Management
Organizational Skills
Data Entry
Sales Support
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Bilingual
CRM
Sales Support
Insurance
Financial Services
Customer Support
Case Management
Transaction Processing
Stakeholder Management
Data Accuracy
Performance Targets
Quality Assurance
Marketing Coordination
Distribution
Accounting Support
Conflict Resolution
Active Listening
Microsoft Office Suite
Professionalism

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