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Added 45 mins ago
LC
Assistant Store Manager Fresh Full Time Day
Loblaw Companies Limited
Warman, SK
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 1 hour ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Direct field work and informing manager(s) of the engagement status
Added 1 hour ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
Direct field work, inform Manager(s) of the engagement status.
Added 1 hour ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
We are looking for an Audit & Accounting Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 1 hour ago
AP
Account Manager, Fulfillment and Logistics
AMZ Prep®
Mississauga, ON
- Full-time
…promises and their customer experience. We are hiring an Account Manager to own a portfolio of those brands after launch: their retention, their satisfaction and their…
Added 2 hours ago
GD
COMBO - Co-Manager - Tsawwassen Mills
Groupe Dynamite, Inc Garage
Tsawwassen, BC
- Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 2 hours ago
FH
Registered Nurse/Registered Psychiatric Nurse - Fellburn Care Centre
Fraser Health
Burnaby, BC
- Part-time
…guidelines, ensuring equipment is in safe working condition, reporting unsafe, hazardous conditions and suspected resident/client abuse; completes reports and assists with investigation and…
Added 3 hours ago
B
Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 4 hours ago
J
Civil Engineer - Design and Project Management
JobsMedia.io
Montreal, QC
- Full-time
Do you want to be in charge of your projects, from the first sketch to the last shovelful of earth? Reporting to the department head, you will act as lead designer and project manager. You…
Added 5 hours ago
C
Assistant Operations Manager
CBRE
Toronto, ON
- Full-time
As a CBRE Assistant Operations Manager, you will assist in leading the operational and technical performance of a Class A commercial office building. You will support the management of…
Added 5 hours ago
SI
Server
Shannex Incorporated
Mississauga, ON
- Part-time
…providing ongoing feedback from guests to the Food and Beverage Manager on meals and menu choices to be continually…
Added 6 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 7 hours ago
ED
Building Supplies Purchasing Manager
Eminent Developments LTD.
Mississauga, ON
- Full-time
At Eminent Developments, we are committed to delivering high-quality construction projects while continuously improving our systems, processes, and overall client experience.
Added 8 hours ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
…program, oversee show staff, forge positive relationships with client and verify final billing. The Event Producer is responsible for creating a Scope of Work relevant to the event in…
Added 9 hours ago
AC
Senior Manager, External Financial Advisory
ACCA Careers
Winnipeg, MB
- Full-time
Make an impact with our growing External Financial Advisory (EFA) team as a Senior Manager. This diverse team of professionals are dedicated to helping small and mid-sized businesses…
Added 9 hours ago
R
Accounts Receivable Administrator - 10 Month Contract
Rillo
Newmarket, ON
- $30 to $35 CAD / hour
- Contract
…10 month contract role within the Corporate Accounting team, reporting to the Manager, Accounts Payable/Accounts…
Added 10 hours ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 days onsite, subject to Hiring Manager's discretion
Added 10 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Program Manager with extensive experience in program and portfolio management, strategic planning, governance, stakeholder engagement, risk management, and the…
Added 10 hours ago
SM
RQ00824 – Security Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 days onsite, subject to the Hiring Manager’s discretion
Added 10 hours ago
SM
RQ00812 – Business Intelligence Specialist – Oracle – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…reliable data integration pipelines, designing dimensional reporting models, and delivering operational and business intelligence dashboards. The role requires hands-on experience with…
Added 10 hours ago
SM
RQ00789 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 Days Onsite, Subject to Hiring Manager's Discretion
Added 10 hours ago
FN
Project Manager III
Framatome North America
Pickering, ON
- Full-time
Utilizes approved project management methods and processes to execute low risk projects of existing technology and methods to meet client needs and expectations.
Added 11 hours ago
A
Environment, Health & Safety Intern - Winter 2027
ABB
Quebec, QC
- Full-time
This role reports directly to the EHS Manager for the Québec site.
Added 12 hours ago
AC
Manager, Assurance and Accounting
ACCA Careers
Stratford, ON
- Full-time
Lead client facing engagement teams to complete assurance engagements, budgeting, internal controls and financial/accounting transactions
Added 12 hours ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
Reporting to the Manager of Professional Standards and Training, this role plays a key part in supporting the professional development of our assurance team and upholding our commitment to…

AMZ Prep®

Account Manager, Fulfillment and Logistics

Mississauga, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 24, 2026

Original job description

About AMZ Prep

AMZ Prep is an Amazon-first 3PL and commerce enablement company. We run 20+ warehouses across the US and Canada, move over 200,000 units a day, and support more than 1,300 brands.

We started as a fulfillment company, and we are becoming an AI and software-first one. Our customers sit at the center of that growth, and we are building a Customer Operations team to own those relationships day to day.

Our Values

Our team operates on a few simple principles. If you do not align with these, we would recommend you do not apply.

Win Relentlessly. We work hard and stay resilient when things get tough. We move fast, adapt when reality does not match the plan, and push to raise the bar every day.

Own the Outcome. We are responsible for results, not for having tried. We do not wait for someone else to solve the problem. When something breaks for a customer, we step in, fix it, and make sure it does not happen twice.

Be Humbly Confident. We are confident in our work and grounded in how we treat people. We communicate directly, avoid politics and ego, and call out problems early instead of managing around them.

Obsess Over Data. Numbers decide. We measure before and after, we quantify the value we deliver to every customer, and we let the metrics tell us when something is not working.

About the Job

Our customers are some of the fastest-growing brands in commerce. They trust us with their inventory, their delivery promises and their customer experience. We are hiring an Account Manager to own a portfolio of those brands after launch: their retention, their satisfaction and their growth.

You will be the primary link between your customers and our internal teams - operations, IT and finance. You will translate what the customer needs into what our network delivers, hold the line on SLAs, and make sure complex service programs run without friction. You will report to our Client Success Lead and work closely with Operations, Finance, Sales and Product.

What You'll Do

Own retention, satisfaction and growth across an assigned book of customers

Act as primary liaison between the customer and internal teams including operations, IT and finance

Translate client service requirements to cross-functional teams and hold the line on SLA adherence

Oversee the management and implementation of complex service solutions so customer programs run without friction

Lead and coordinate customer business reviews, bringing recommendations rather than just reporting

Audit customer invoices, track outstanding A/R and drive timely resolution

Partner with account leadership on work that improves service process, operational efficiency and financial performance

Keep documentation, meeting notes and action items current so account issues actually close

Identify growth opportunities and work with management to convert them

Feed customer input back into enhancements, product offerings and process improvements

What You'll Need

Experience in customer experience, account management or a related field

Ability to manage multiple priorities and complex service solutions at pace

Strong communication and relationship building across internal and external stakeholders

Analytical and detail-oriented; comfortable solving problems from incomplete information

Experience with financial processes including invoice auditing and A/R

Able to lead a customer business review on your own

Bonus Points

Supply chain, warehouse fulfillment or ecommerce background

Familiarity with SLAs and operational metrics

Business transformation or process optimization experience

CRM or customer service management tooling

Why AMZ Prep

Real ownership from day one. You will run your own book of customers, not shadow someone else's.

Access to leadership. You will work directly with the people running the company, and your recommendations get acted on quickly.

Better tools. We are building our own software and AI tools for logistics, and you will use them to see what is happening in your accounts before the customer has to tell you.

How We Hire (READ THIS)

We move fast. Here's what the process looks like:

Step 1: Apply + Culture Test. Submit your application and complete our internal Culture Test: https://culture.amzprep.com/t/amz-prep-culturetest

Step 2: Interview with the hiring team.

Step 3: Offer + start. We don't drag our feet. If it's a yes, we'll extend an offer quickly.

If you want to stand out, email our founder Blair@amzprep.com with your pitch and a 1 minute loom video

This posting is for an existing vacancy.

AMZ Prep uses AI-assisted tools to help screen and assess applicants for this role.

AMZ Prep is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of customers, serving as their primary liaison with internal operations, IT, and finance teams while ensuring service requirements and SLAs are met. Lead customer reviews, resolve billing and account issues, identify growth opportunities, and contribute to service, product, and process improvements.

Requirements

Experience in customer experience, account management, or a related field is required, along with the ability to manage competing priorities and complex service solutions. Candidates should have strong communication, analytical, and relationship-building skills, experience with invoice auditing and accounts receivable, and the ability to lead customer business reviews independently.

Skills

Account Management
Customer Retention
Customer Satisfaction
Relationship Building
Cross-Functional Coordination
Customer Business Reviews
Invoice Auditing
Accounts Receivable
Analytical Problem-Solving
Process Optimization
Operational Efficiency
Financial Performance
E-Commerce
Supply Chain
Warehouse Fulfillment

Visa sponsorship

Not detected in the job text

Hiring contact

Blair

Hiring contact email

Blair@amzprep.com

Keywords

Account Management
Customer Operations
Customer Retention
Customer Satisfaction
Customer Growth
Third-Party Logistics
3PL
E-Commerce
Supply Chain
Warehouse Fulfillment
Amazon
Service-Level Agreements
Operational Metrics
Customer Business Reviews
Invoice Auditing
Accounts Receivable
Cross-Functional Collaboration
Operations
Information Technology
Finance
Sales
Product
Process Optimization
Operational Efficiency
Financial Performance
Customer Service Management
Artificial Intelligence
Logistics Software

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